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Hotel El Castillo
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    • Pool
    • Restaurant
    Certificate of Excellence
    • Free Parking
    • Beachfront
    Reviews (313)
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    All reviewslarge poolviews are greatlong walk up the hillcold meatsbest hotel in townfour nightssmall cityhot waternice baraverage hoteltop floorcasa particularfortcubaroofsparticularslocals
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    103 - 108 of 313 reviews
    Reviewed May 6, 2013

    The location is great, on a hill overlooking both bays and Yunque. Remember you don't have to stay there to be able to use the bar/restaurant and benefit from the views. We heard good reviews of Casas.

    The new part of the hotel have balconies and face out over Yunque and the bay. It's a stunning view particularly at sunset. However, these rooms have adjoining doors with no sound insulation so we had to move when the family with crying baby moved in next door.

    The rooms in the old part are adjacent to the pool and bar area and have views of the town. Not as spectacular views as the new part.

    In the end, after our tour of alternative rooms we got a room in the new part with no view and no joining door Room 120. However it was significantly dirtier than the first room we had. Even when we complained it only marginally improved. Is there any excuse for dirty rooms? On our first day we had to wait 6 hours for towels.

    So, if you have to...then chose your room with care.

    Room Tip: New part of the hotel will get you a room of Yunque. Try and get the top floor out of 2.
    • Stayed: April 2013, traveled as a couple
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    1  Thank alisonleahy
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed April 16, 2013

    The hotel can be seen all across the town as it is so high up.

    The hotel was a very pleasant surprise. As it is situated at the top of a hill the gentle breeze was welcome.

    The pool was clean with plenty of chairs and loungers available, although not a lot of shade for people who want to stay out of the sun.

    The pool bar does great snacks, cool beers and delicious coctails. Shady chairs and tables surround the bar with quiet music playing. Very relaxing!

    We were give room 201 (I think the best in the hotal by far)
    The were two windows in the room, one facing the sea over the town roofs and the other facing across the bay towards the flat topped mountain. We could kneel up in bed and look at the fishing boats leaving in the morning, and the town coming to life.

    The room was basic, true, but serviced every day. The bed was a bit saggy but not uncomfortable. There was soap in the shower but no gel or shampoo so bring your own.

    Breakfast was fine with good coffee, eggs scrambled to your liking along with cakes, cold meats and cheese. If you ask nicely freshly cooked bacon will appear!

    The only problem was not the hotel's fault at all. Nearby there is an extremely noisy open air club with horrendous music till nearly 2am!

    Baracoa is a lovely genuine cuban town well worth the visit just to meet the towns people who love a chat.

    Whilst walking around the bay we met a couple of cubans with their pride and joy; their fighting cockerels who were being prepared for the big fight on Sunday. This seems to be their hobby. Lots of cabins where they lived had the birds tethered outside.

    A lovely town with charming people to meet and to share a coffe with. Well woth a visit.

    Room Tip: Choose room 201 if not then 202 - 212 or 101 to 112 as they are in the main part of the hotel with views over the town.
    • Stayed: April 2013, traveled as a couple
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    1  Thank darkangel10
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 15, 2013

    Stayed here for two nights. Many rooms do not have balconies including the one we stayed in. The rooms are clean, small, basic and have showers only. They provide a small towel per person and no floor mat but will give you more on request. This hotel does not offer money changing facilities of any kind. Neither does the town bank but one place a 20 minute walk away does. It is on Marti Street to the right of the church and is on the left side of the road. The queues were lengthy when we were there on a Saturday morning.

    Meals are served in the dining area. The tables have bistro style red and white tablecloths but these are soiled from god only knows how many meal spillages from the past ? week ? fortnight ?month. Breakfast is pretty reasonable. Dinner is basic. You can expect bean or vegetable soup which has no flavour. Small mini salad with eg cabbage and beetroot. I had beans and rice with two small drumsticks of chicken for each dinner. This was followed by a tiny portion of dessert such as rice pudding.

    I would imagine that this is a good example of what many Cubans would eat for their dinner on a good day. Despite the low ambience, low flavour and a lot to be desired tablecloths no one in our party of 10 got food poisoning here. The kitchen hygiene is therefore probably fine.

    There is a reasonable pool with good views of the bay. The bar man is pleasant and the drinks are cheap. The seats are the wooden picnic bench style and these are not comfortable. Maybe I should have had more cheap drinks?

    This hotel is up a large slope and steps. An elderly couple were refused bus transport to the hotel and had a laborious walk which took 10 minutes. For the fitter there are the poorly maintained stairs. These are about three flights equivalent and are straight up.

    Before you start either journey you will be hassled by a family who live in a dilapidated shack in the grounds of the hotel at the entrance. They repeatedly ask for soap and shampoo and money because they can't afford food. The government do provide subsistance rations of rice, beans, vegetable oil, paraffin (heating and cooking), flour, eggs, meat.

    I suspect the other establishments in Baracoa may not be much better but a good trawl through the reviews may help. A good question to ask yourself could be, do I really need to visit Baracoa? The countryside is best bit about this area and the remnants of the cross Christopher Columbus planted in the first church here can be seen in the local well maintained church.

    Room Tip: You could try asking for a balcony with a view of the bay.
    • Stayed: March 2013, traveled as a couple
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    2  Thank kaitiScotland
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 8, 2013

    We stayed here for 2 nights as part of a tour. The terrace and pool are great with views over the town and towards El Yunque (Cuba's Table Mountain). The rooms are Ok by Cuban standards and the service not bad - the breakfast was OK.

    • Stayed: February 2013, traveled as a couple
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    Thank Gricper
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed February 18, 2013

    Close to the centre of the town but perched above it with amazing views over the surrounding area. The rooms are spread out over quite a large area with several flights of steps to reach the furthest ones. The room we had was comfortable with efficient air conditioning and a good shower. Some of the surfaces between the room and the dining area were a bit slippery after heavy rain during the night so care is needed. The buffet breakfast was good and we had 1 evening meal there - good value and quality.
    The pool was out of action for the 2 days we were there.
    As with many hotels in Cuba the best plan is to go with expectations that aren't too high and then you will often be pleasantly surprised!

    • Stayed: February 2013, traveled with friends
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    Thank Jackys014
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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