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2 - 7 of 14 reviews
Reviewed February 1, 2019 via mobile

NOT RECOMMEND for anyone. We travel with kids. Also they said it is a family hotel, that is why we choose IT, but it is not. They offer services on their site... but when you arrive here, you don't get more.
-First evening: "I am the boss and I do what I want".
-wellness area, open until 7pm...so... if you ski(on winter)... have no time to relax there, jacuzzi :not working
-they count the napkins from the table:once, i dare to ask for extra napkins...and they told me:"you have on the table" and I told them that I need more than one , and the answer was "NOT enough? You need 5?"
Reception: when arrive.... we didn't get any information about the accomodation or the amentities they offer... I realised later....that we have to be glad to have a room!!!
-they hate tourists with kids especially
-for the all inclusive tourists.... they offer between 11.30 and 12.30 a soup.... but it is a must to tell them at the breakfast
Breakfast :same every day
Dinner:between 18.30 and 20. All inclusive drinks are offer only if you are lucky the waitress to see you...And when you finally ordered.... she look at you and say:"That is all???"... and if you dare to ask her to come again....and remember her that she forget to bring you that little beer.... she tries to ignore first...and always bring part of what you ordered
-after dinner you only can stay at the bar...you have nothing to do in the hotel

Date of stay: February 2019
Trip type: Traveled with family
Thank Anoq90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DERABTENAUER, Manager at Hotel der Abtenauer, responded to this reviewResponded February 5, 2019

From the hotel bar, guests stole whiskey glasses and may have stolen drinks while the waitress was in the toilet.
After my colleague indicated that the guest did not leave the hotel bar after repeated calls, I personally disturbed them.
Then, every night, these guests behaved disorderly in the restaurant. The kids jumped into the seat with shoes, scattering the food on the ground, and we could list a lot more.
The other guests continued to complain and asked for another table. The room's neighbors asked for another room because they couldn't relax because of the noise.
The waiters didn't want to serve them because the guest always humiliated the staff.
This team would be delighted that I didn't throw them out of the hotel the first day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2019 via mobile

We were a family with kids and he had the worst treatment ever seen at any hotel. The owner is not friendly, one might say even evil; the food is limited as options are 1 or 2 the most; facilities are not existent; and photos can not be compre with the reality seen in the hotel.
We strongly Do NOT recomend this hotel to any kind of traveler; should be avoid if you do not want to distroy your vacation.

Date of stay: December 2018
Trip type: Traveled with family
2  Thank Anonim2525
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DERABTENAUER, Manager at Hotel der Abtenauer, responded to this reviewResponded February 5, 2019

This characterization cannot cover reality because there was no family guest in December.
There were bus groups in the hotel, but there was no family.

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Reviewed May 25, 2018 via mobile

It’s really 3 and half not a whole 4. This hotel is like 40 minutes away from Salzburg. It’s in a small town surrounded by beautiful mountains. It’s a short 30 minute drive to Hallstatt. Our family is in a tour with a group and breakfast included. Breakfast had a nice selection. Maybe it’s because we were in a group but i found the staff a bit rude. Nevertheless it’s a no frills type of hotel. We had a triple and our room was a good size. Bathroom was also spacious and nicely modern. But no WiFi in room. That’s not good. Overall the location of the hotel was the best part.

Date of stay: May 2018
Trip type: Traveled with family
Thank NYCSunshine42
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 19, 2022 via mobile
Google Translation

Room tip: Mittwoch und Sonntag ist Livemusik auf dem Marktplatz
Date of stay: June 2022
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 3, 2020
Google Translation

Date of stay: June 2020
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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