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“Not worth the money spend”
Review of Atrium Hotel

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Atrium Hotel
Ranked #17 of 19 Hotels in Faridabad
San Diego, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not worth the money spend”
Reviewed March 19, 2009

External appearance is great. The employees dress like professionals. But it is only in their dress and salutations! All employees accept great tips. But service is really poor. I stayed in one room. There was heavy construction noise very nearby. Also there was block in bathroom sewage. Reported the trouble. They changed me to another room. Room was clean. But again not so good bath room and toilet (for the amount they charge). In the bathroom ventilator of this new room there was bird's nest and the birds were making noises. Looking out of the 4th floor room window, the view is in to the yard of a small house. You can enjoy everything happening in that house. Internet connectivity from your room: They charge you almost 15% of your room rent for internet connection for a full day and the connection is very poor. You cannot do any serious work with their connection. I stayed only for two days even though I was in Delhi for more than five days. The third day early in the morning itself I moved to another better hotel.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HPPILLAI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Alberta
2 reviews
Reviewed February 20, 2009

We stummbled upon this hotel accidently, were originally stayed at Raj Hans down the road...but it was soooo disgusting we paid double to stay at the Atrium the next night...our last night in India.

so after staying in the crappiest 5 star ever the nite before the Atrium was definetly an upgrade...but it felt empty . We got there late ..about 11pm and were going to check out at 9 that morning so they lowered the rate for us. The location of this hotel sucks, the area is unlit at night...desserted....so for a first time traveller it made me uneasy...it was basically in the middle developing hotels...construction surrounds it...I think they are trying to build a community of resorts.

The room was small but nice, modern. We ordered room service, it wasnt bad.
Room was clean but there was a door joining our room with another and we could hear the people next door clearly...the walls are paper thin.

I dont think I would stay there again but it was nice enough....we never did see any other guests,

  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpiceandRice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
2 reviews
Reviewed February 20, 2009

We stummbled upon this hotel accidently, were originally stayed at Raj Hans down the road...but it was soooo disgusting we paid double to stay at the Atrium the next night...our last night in India.

so after staying in the crappiest 5 star ever the nite before the Atrium was definetly an upgrade...but it felt empty . We got there late ..about 11pm and were going to check out at 9 that morning so they lowered the rate for us. The location of this hotel sucks, the area is unlit at night...desserted....so for a first time traveller it made me uneasy...it was basically in the middle developing hotels...construction surrounds it...I think they are trying to build a community of resorts.

The room was small but nice, modern. We ordered room service, it wasnt bad.
Room was clean but there was a door joining our room with another and we could hear the people next door clearly...the walls are paper thin.

I dont think I would stay there again but it was nice enough....we never did see any other guests,

  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpiceandRice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pa.
1 review
Reviewed October 6, 2008

we stayed for 12 days as a group.
The electric goes off all the time, the elevators are in terrible condition and old - and often stop with you inside - even when the electric is not off....
the hotel halls, atriums and lobby have no air condtioning.. the food in hotel is passable at best, if you like fish and baked beans for breakfast....
air condition in room is not attached to a window, nor is it central air, but wall mounted on back of bathroom wall... no circulation of decent airin rooms or hotel...
beds are on wooden stand, old needs painting... each time we got a shower the water ran over to the sink and it took 4 towels to mop it up - this was in mostly all the rooms our group was in --
the site of this hotel is not in a good area, there are slums all around it and across the street, road out front is dirt and gravel, a beautiful 5 star hotel is being built next to it....
hotel had terrible odor - and don't turn the air off because the odor gets worse as there is absolutely no ventilation....

employees were very pleasant... it took 3 days to get my laundry back...

some of the hotel is being remodeled, and the remodeled part looks a lot better, with small kitchen area attached and better tile floor and carpet in sitting room attached to the rooms...

in old section K where we were the sitting rooms had a table and 2 chairs on tile floor, no decoations, just bear room...
Although its better than sleeping on the street with the rest of the population, this hotel is by far not recommended by myself and most of the people on our trip, unless you were one of the lucky ones who had a renovated room.....

food ----???? I didn't like it, too spicy....

Stay at the Raddison, or Clarion but not here!

  • Liked — the staff
  • Disliked — everything else
  • Stayed September 2008
    • Value
    • Check in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kodyanchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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UK
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 21, 2007

We had the misfortune to be allocated to this hotel by a tour operator.

We were told we would be staying in a four star hotel in Old Delhi. However it transpired that we were instead booked into this hotel which is 25k from Delhi in another town altogether, Faridabad, an unattractive industrial area.

Our first impressions of the hotel were of a massive construction site spewing dust onto a building with peeling paint and dirty windows. The room was the worst we stayed in throughout our two week stay in India. It was dirty, the electrical sockets were not attached properly to the wall, the sheets were stained and had holes and for the first 24 hours we had no hot water. The construction site began at around six am and made noise which was loud enough to wake us through a closed window.

The hotel is arranged into four atriums which are massive and deserted. It seemed that our tour group and handful of others were the only people staying in hotel which had a capacity for at least ten times that amount. The service was not remarkable but a little lax. A room service tray which was outside our room when we arrived had not been removed when we left nearly 48 hours later, despite various staff coming to our and the adjacent room during the period.

It took between 40 and 90 minutes to get in and out of the centre of Delhi depending on traffic and therefore it was not a practical choice for sightseeing in the city.

I would not recommend that anyone stay at this hotel.

  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scotland_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 4, 2007

I had the misfortune to spend around 10 days at the Atrium hotel while travelling on business. Really it was quite disappointing from start to finish.
I was given a room with a tiny window in a corner, facing out onto an active construction site that was active almost around the clock. Besides the noise, construction workers could look right into the room as soon as a the curtains were open which left me without natural light most of the time.
When I got to the room the shower didn't work, and it took them ages to fix, the toilet seat was broken, there was hair on the bedsheets, the carpets in the room were filthy and other small details in the room, glasses etc, were just not clean. I was never offered a new room.
The service ranged from being, in the best case, just very awkward, to in the worst case being extremely intrusive. In general it was always bad.
After a very disappointing meal in the restaurant I pointed out that the bill was incorrect (in my favour). Two times I was assured that it was fine. Two hours later I was called up in my room by someone who refused to speak english but managed to communicate that I needed to sign my bill. After a while he said he would come to my room. It was almost midnight and I had already gone to bed so I said absolutely not. Minutes later, despite my refusal, the person knocked on the door, barged in and forced me to sign a new restaurant bill to correct the mistake made hours ago. The difference was just a few rupies.
Laundry was returned at almost 11pm and was always incorrectly handled despite clear instructions.
I can't believe this hotel manages to market itself as international standard accomodation as it is so far below what can reasonably be expected that it is just not worth it at any price.

  • Liked — Nothing
  • Disliked — The service was awkward, intrusive - just horrible.
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank ExpatInIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 8, 2007

We stayed at the Atrium for three nights in April.

The service from check-in to check-out was excellent; all staff were helpful and friendly.

The entrance is grand, the communal areas are well decorated, and the rooms are comfortable. Power can be erratic at times, but this is to be expected in Delhi.

You will need transport if staying at this hotel, as it is a little out of town.

All in all a nice hotel, and I would stay here again.

  • Liked — Friendly staff
  • Disliked — N/A
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sirjamesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atrium Hotel

Property: Atrium Hotel
Address: Surajkund Shooting Range Road | Unit of the Claridges Groups of Hotels and Resorts, Faridabad 121001, India
Location: India > Haryana > Faridabad District > Faridabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 19 Hotels in Faridabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atrium Hotel 4*
Number of rooms: 100
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