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“Stay away from this property ”

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The Awesome Farms and Resorts
Ranked #17 of 21 Hotels in Faridabad
Reviewed April 2, 2014 via mobile

Group of friends planned an outing near Delhi n booked cottage suite at awesome..deal offered to us (5 adults) was 18000 inclusive of all meals n facility.. Suite has 2 rooms n 1 living room.. Before confirming the deal, I personally called Rohit several times for cleanliness n jacuzzi.. Every time, he assured me that rooms are big, jacuzzi working with operational swimming pool.. However when we reached resort, we were shocked looking at the choice we made.. Shabby entrance, rooms were full of dust with no maintenance.. Paint coming out of the wall, jacuzzi not working... We further went to check swimming pool.. N we kept laughing.. It was 15 by 10 feet small pool without water n full of leaves n dust.. Resort manager told us that cleaning in progress n will be ready in 2 hours.. We were given excuse that it happened because of overnight rains.. Non sense... Arrogant manager n staff does not even know how to service customer.. Fortunately, we did not pay any advance at the time of booking.. We ran away from this poorsome resort... Don't believe in photos posted on website.. Stay away...

Stayed: April 2014, traveled with friends
5  Thank Nitin1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 9, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

It is a matter of grievous concern to know of your unpleasant experience with us. Your feedback, though not as pleasant as the numerous others we have been receiving, is of great value as it helps us take note of issues that might have escaped our attention. Please let us assure you that the feedback from our guests is of paramount importance and we take immediate remedial actions wherever required. We apologize deeply for the unfortunate experiences you had during your stay with us. The issues have been escalated to the apt platform and actions are being taken to ensure that no such issues crop up again. We request you to not keep this as a lasting impression of the resort and give us an opportunity to redeem ourselves by serving you to the best of our abilities and to your utmost satisfaction.

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (132)
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95 - 101 of 132 reviews

Reviewed March 21, 2014

This is huge farm, well laid out with many amenities. Unfortunately it appears to be manged by people who do not have any idea of hospitality, service quality and sense of hygiene and cleanliness. Linen is worn out and almost tuning black due to extensive use, showers do not work, overall upkeep of the rooms, dining area and other facilities leaves much to be desired.

  • Stayed: March 2014, traveled on business
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1  Thank CTSD304554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 9, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

It is a matter of grievous concern to know of your unpleasant experience with us. Your feedback, though not as pleasant as the numerous others we have been receiving, is of great value as it helps us take note of issues that might have escaped our attention. Please let us assure you that the feedback from our guests is of paramount importance and we take immediate remedial actions wherever required. We apologize deeply for the unfortunate experiences you had during your stay with us.

We have passed your concerns on to the relevant departments and additional training sessions to sensitize our staff for a better guest experience. We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such holiday to cherish!

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

the Resort was good, but not maintained and not cleaned. the service was Pathetic. The Room Service was very Slow. The Hotel is very far and no one knows the location, The hotel number given on cleartrip site does not exist and the mob number given on the site the Person dont attend the call.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Cleartrip
5  Thank Priya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 9, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

It is a matter of grievous concern to know of your unpleasant experience with us. Your feedback, though not as pleasant as the numerous others we have been receiving, is of great value as it helps us take note of issues that might have escaped our attention. Please let us assure you that the feedback from our guests is of paramount importance and we take immediate remedial actions wherever required. We apologize deeply for the unfortunate experiences you had during your stay with us. The issues have been escalated to the apt platform and actions are being taken to ensure that no such issues crop up again. We request you to not keep this as a lasting impression of the resort and give us an opportunity to redeem ourselves by serving you to the best of our abilities and to your utmost satisfaction.

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

We planned a trip to Awesome farms with a few other families. The rooms (cottages) were clean, spacious nice and pretty well appointed on arrival. However a quick trip to the bathroom revealed that the bulbs were missing. Even in the room a few lights worked. What a waste!!!

Anyways, getting the attention of the reception and getting a person to fix the issue took about an hour. We went out for the activities next. I was appalled to see that there was no safety equipment is use. No harnesses on any bridges were being used. All the activities looked very unsafe. We saw a few near misses on the flying fox. I can see that a major disaster is waiting to happen here.

The staff was only interested in writing names and asking us to pay even when the activities were included in the package. The quad ATV is fun but the track is absolutely minimal. Also the person is more interested in collecting money than telling you about the dos and donts.

The service was pathetic during bot lunch and dinner. The quality of food was OK but the presentation left a lot to be desired. Also the hygiene standards are bad. Staff was touching everything with bare hands. The lunch next day was a ll parties affair and therefore very crowded.

Overall the place is great. A lot is possible. But with current staff and attitude it will take a long time to get this place to a level where the overall ambiance and the standard can be raised to its full potential. The maintenance is also pathetic. The walls in the rooms in the main building are smeared and the glasses are broken. We were OK since it was a large group. I will not recommend this place to individual families. You will be completely ignored!!

Room Tip: Please make sure that you negotiate properly. I saw a variation of 100% in room rates...
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
3  Thank Travel_Grande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 12, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

It is a matter of grievous concern to know of your unpleasant experience with us. Your feedback, though not as pleasant as the numerous others we have been receiving, is of great value as it helps us take note of issues that might have escaped our attention. Please let us assure you that the feedback from our guests is of paramount importance and we take immediate remedial actions wherever required. We apologize deeply for the unfortunate experiences you had during your stay with us. The issues have been escalated to the apt platform and actions are being taken to ensure that no such issues crop up again. We request you to not keep this as a lasting impression of the resort and give us an opportunity to redeem ourselves by serving you to the best of our abilities and to your utmost satisfaction.

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

The property is well developed but poorly maintained. A complete poor management at the time of checkout. The bill was inflated and not as per the agreed package on email.. Wasted an hour sorting that out... Even though everything was on email, the person on duty was not ready to correct it. Somehow they made a good experience an "Awful"one at last with billing fiasco.

Here is what we saw as a family group of 30 people

1. Front desk was chaotic and not well maintained
2. Room on the ground floor had issues.. 105 lock not working, 103 washroom lock a nuisance, room 101 bathtub spilling water..
3. Hot water during winters is not well available. am not sure about other rooms but the early raisers had advantage in having hot water.
4. Food is ok.

Good things.

1.Good rooms and Suite. well crafted but poorly kept.
2. Nice lawn and you have a big ground to play and lots of activities to do.
3. Easy access from Delhi/NCR

Room Tip: Suites are better... Have a nice big washroom as well..along with few balconies.
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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4  Thank AJRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 12, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

It is a matter of grievous concern to know of your unpleasant experience with us. Your feedback, though not as pleasant as the numerous others we have been receiving, is of great value as it helps us take note of issues that might have escaped our attention. Please let us assure you that the feedback from our guests is of paramount importance and we take immediate remedial actions wherever required. We apologize deeply for the unfortunate experiences you had during your stay with us. We have passed your concerns on to the relevant departments and additional training sessions to sensitize our staff for a better guest experience. We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such holiday to cherish!

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013 via mobile

I stayed at this property for one night for anniversary. First of all I got a very good package at the time when all others were overbooked, they gave me a all inclusive price with all meals, including two kids and a maid, we all stayed like kings.
there are lot of things to do here, that kept us busy, enjoyed thoroughly.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Saurabh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 12, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at our resort on TripAdvisor. Our helping and courteous staff, our fabulous ambiance, our delicious food with a great variety and the great value for money, our cozy and comfortable rooms and the international standard of our facilities and amenities have been a continual source of appreciation and your compliments reinforce our faith in the same. Such generous appreciation of our resort motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best. It was great to have been able to serve you and we hope for the opportunity again soon!

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

No power backups, had to sit for long hours without lights. Dirty rooms and bed linens. The spa was not ready as the staff told us. The only small pool had dirty water. The jacuzzi was dirty and was not working. In lieu of that the manager allowed us to use the jacuzzi of some other cottage. That cottage was decent though. Really need to maintain the property!!

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Dipna k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AwesomeResorts, Manager at The Awesome Farms and Resorts, responded to this reviewResponded July 9, 2015

Dear Guest,

Greetings from The Awesome Farms & Resorts!!!

It is a matter of grievous concern to know of your unpleasant experience with us. Your feedback, though not as pleasant as the numerous others we have been receiving, is of great value as it helps us take note of issues that might have escaped our attention. Please let us assure you that the feedback from our guests is of paramount importance and we take immediate remedial actions wherever required. We apologize deeply for the unfortunate experiences you had during your stay with us. The issues have been escalated to the apt platform and actions are being taken to ensure that no such issues crop up again. We request you to not keep this as a lasting impression of the resort and give us an opportunity to redeem ourselves by serving you to the best of our abilities and to your utmost satisfaction.

Warm Regards,

Rohit Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Awesome Farms and Resorts

Address: Pakhal Samaypur Sohna Road, Faridabad 121004, India
Location: India > Haryana > Faridabad District > Faridabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #17 of 21 Hotels in Faridabad
Price Range: $234 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Awesome Farms and Resorts 4*
Number of rooms: 61
Official Description (provided by the hotel):
Spacious rooms with 12 feet high ceilings • Large designer bathrooms with superior fixtures and fine amenities • Twin and king beds with hypo-allergenic bedding and luxurious 400 thread count cotton linens • 42" plasma television with satellite channels • On request DVD player with complimentary access to an in-house DVD library • Internet access. Multi-line telephones with voice mail, data line and fax capabilities • Laptop is available on request • Spacious washroom with rain shower cubicles or Bath Tubs or Jacuzzi in room. In-room tea / coffee maker and mini bar • ... more   less 
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