The front desk personeel wasn't very polite when we arrived. Our family of 4 arrived and my husband and son got sick on the first night. The resort have their own doctor. He said my husband and son should not bath and said it was recommendable to cancel our 2 night stay. I asked for a medical certificate and left the next morning, however our travel agent could not get them to give us a refund. Their attitude was shameless.
Unclear signs/directions: The personeel said there was a self-guided walk, however signs weren't so clear. They should have told us what kind of gear was needed if you have small kids and they should have some kind of map. Many areas were risky to walk alone or with kids. There was risk of falling in the waters. The front desk personeel just seemed to stressed and busy to go out of their way and give info. The nature around is beautiful though. REstaurant personeel and food were good.
It's sad because of the beautiful nature but I wouldn't come back to that place.More
- Free Wifi
- Free Parking