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“A fine dining experience, with a room to stay in!!!”
Review of Hotel Eden Park

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Hotel Eden Park
Ranked #3 of 3 Hotels in Serriera
Royston, United Kingdom
Level 4 Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A fine dining experience, with a room to stay in!!!”
Reviewed October 14, 2013

We have visited this hotel many times in recent years, but after a gap of two years we came back in August 2013.
It seemed to us like it has changed hands since the last visit and had much more of a “corporate/chain” feel to it this time. There was an arrival “briefing” on the terrace with a cocktail which was nice.
The staff were extremely friendly and helpful and they couldn’t do enough for you but it has become and bit sterile and formal rather than the homely feel of previous stays. The rooms are small as others have mentioned but to my mind this is not the kind of place your come to stay in your room very much, although granted you might expect better of 4 star accommodation. The bathroom in ours had recently been refurbished and was wonderful, the shower worked particularly well. The room was kept spotlessly clean and tidy, in fact all the public areas we visited were the same.
Our room smelt musty on arrival but once aired it was fine so I think it had just been unused for some time. There were also a lot of flies in it which we complained about but within minutes it had been sprayed and all evidence removed. The flies never came back so again I think this was just lack of occupancy.
When we left we had to vacate our room in the morning but were offered somewhere to shower and change before leaving in the late afternoon, which you don’t often get, at least not without paying for it.
The pool didn’t look as inviting as it should have done, whether that was due to lack of maintenance I don’t know, and the Jacuzzi tub had green water in it which looked very unappealing so we didn’t use it this time.
The main thing that warrants staying here is the fabulous restaurant. If anything this has got even better. Something that did catch us out was they insisted on men wearing long trousers. This seemed a bit of a joke really considering a lot of the dinners were wearing jeans and football shirts and yet my tailored shorts and buttoned shirt were considered inappropriate??? After assuring the manger I had not packed any long ones I was allowed to eat there every night without being made to feel uncomfortable and at the end of our stay the manager came to us and apologise for the “misunderstanding”. He couldn’t have been nicer about it. One word of warning, check the price of the wine recommended to accompany your meal. Sounds obvious but I just ordered it every night thinking local wine would be cheap. BIG mistake (but mine not theirs)!!!!!
Breakfast was a magnificent affair, loads of choices and really good quality food.
Corsica is expensive so you don’t get much for your buck here. I feel this hotel warrants its price for the excellent meals and standard of service, despite the small rooms.
I will be back soon without any doubt.

  • Stayed August 2013, traveled as a couple
    • Value
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1 Thank RSD58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

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Rating summary
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Poland
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 11, 2013

It was our second time in this hotel. It is the best one around Porto. These are little bungalows in a garden. Rooms are very basic but they have little balconies which is brilliant. Breakfasts are superb. We loved them very much. Staff is helpful and polite. Hotel is situated not far from a lovely beach Bussaglia with wonderful waters. The place is also a good base if you like mountain trekking or cold mountain rivers. A couple of kilometers from the hotel there is a lovely town of Ota with Gorges de Spelunca (have a look in Goolge).

Room Tip: rooms 303,304,305, 306 are in a quiet part of the park (attention stairs!)
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  • Stayed September 2013, traveled as a couple
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1 Thank Marzena D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veyrier-Du-Lac, France
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 7, 2013

We are a family of 5 people and spent a week in July 2013 in the Eden Park of Serriera. My first comment will relate to the quality of the service. It was outstanding. Morgane and the rest of the team are just fantastic, always smiling and ready to help. We were very well received on the pool side with a welcome drink. The hotel was presented to us then we were brought to our room.
The room (101) was spacious, very clean, with efficient and silent air-conditioning (there is a silent mode on the remote control which works great). The bathroom was also big and clean.
We had breakfast every day in the hotel: fantastic buffet with quality food and lots of choice. We had twice dinner in the hotel (you need to book) and the food was incredible. the presentation was just marvelous. Again a special thank you to the Chef and the whole team.
Very nice swimming pool plus a massage offering while we were there.
As a summary, my family loved the hotel (as well as this marvelous part of Corsica). From my side, being a heavy worldwide traveler, I tend to be very critical with hotels. The Eden Park, really please me and reconciled me French hotels.
We might consider returning there.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank forpascal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, UK
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 3, 2013 via mobile

We stayed here for one night in July as we were touring around Corsica following the Tour de France.

The first impressions of the hotel were great as it is in a beautiful location on the edge of National Park. The member of staff who checked us in was extremely welcoming and professional, she offered to have our bags collected from our car and we were seated on the terrace, given a delicious rum cocktail and taken through the check in process, where we are asked about allergies, any special requirements and general personal details such as dates of birth and email addresses etc.

The pool area and terrace is fantastic, clean and spacious with loads of sun loungers and a little separate area with a jacuzzi. Also in the pool area is a little grill where a chef prepares lunch. The staff were very attentive and several times we are asked if we needed anything, drinks or something to eat. I think the staff appreciated the effort we made in speaking French to them, I agree with previous reviewers who mentioned it might perhaps be a good idea to at least try to converse in the language in which you are staying and not expecting everyone to speak English. The staff were nothing but accommodating and professional with us.

We ate in the restaurant in the evening and the food and wine were superb. Whilst it is true that everything is expensive, I think people should think about the value of things, rather than the price. We were more than happy to pay for a beautiful meal, in idyllic surroundings, with excellent staff. The chef came out and introduced himself and made sure that we were enjoying our meal, which we thought was a lovely touch.

The following day, when we should have checked out by midday, we were allowed to use the pool and the shower in the room until whenever we wanted. Granted, the hotel was very quiet but it was still a much appreciated gesture, something that they didn't have to do. We lounged by the pool, had a lovely light lunch (again with first class service and attention to detail) and sadly made our way from the hotel at around 4:30pm.

So, all in all, we were very, very impressed with everything. With one exception. The room. The room we were given was tiny by any standards, let alone if we had paid the full price of €350, which was the standard price. We actually booked at the last minute and our room and breakfast rate was €175. Even at this price, we were surprised at how small the room was. The room is done to a lovely spec, everything was clean and modern but there was no space for us to walk around. We wouldn't have been able to spend a week in the room, it was just too small and cramped. A few other issues that would've grated if we'd been staying for longer. There were no power points by the bed or anywhere with the exception of behind the TV, so trying to charge our phones or the battery for our camera was made awkward. I've never stayed anywhere where there are no power points in the room! Also, the TV only had 4 digital channels working and 4 analogue channels (which were plagued by interference and unwatchable ). Again, you don't go away to a place like this to watch TV but if you're paying €350 a night, these little details have to be improved on. The bathroom again was small but nicely done but it did feel very wet and not airy. One last thing, the were no nets on the window, which was right by the walkway, so anyone could look in and see you in your room if you had the curtain open and seeing as it was the only window, we needed to open the window for light.

These may seem like silly things but, as I've said, if they want to charge the amount they do, the need to look after the little things as well as the big things, which they get right without a doubt. I think the best hotels I've stayed in get the little details spot on, which really enhance the overall experience.

So, to conclude. An amazing hotel in a fantastic location with first class facilities and top-notch staff. I recommend you stay here but ring beforehand and get a big room. And to the managers of the hotel, just concentrate a little more on the details and you will have a 4* hotel to match your 4* prices.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank gard09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 12, 2013

We arrived here after a torturous drive through the mountains, 2 hours of practically fighting the car. Upon parking at the hotel, I switched on my blackberry and it turned out I had received voicemail from the manager offering help with directions. Impressive! At check-in, the receptionist took our car keys and arranged for all our luggage to be ferried directly from the boot of our car to the room, no problems. The pool area was fantastic, and two welcome cocktails were served up for us totally gratis.

Our good mood turned when we got to the room, which was located in one of the various separate bungalows. It was damp, cramped and badly-designed. Worse, the place was crawling with insects, and ants, slugs and other weird bugs were able to enter and exit freely under the door ... in particular, at night! Hotel wifi simply did not reach the room. The door to the veranda was so close to the bed that it was almost impossible to open. The bed was clean but soft. Worst of all, the bathroom was upsettingly dirty; water pooled and, owing to the total lack of ventilation, did not evaporate at all (it was still very wet even in the evening, after morning house-keeping). This is unhygienic and would be unacceptable in a 2-star hotel, let alone the 4 stars which Eden Park claims to have.

The absurdities continued elsewhere - none of them are as serious as the above, but are worth mentioning. We play tennis, and one of the reasons we booked here was that it had a court on site. It turned out to be the worst I have ever seen; uncleaned, cratered, beaten-up and (most amazing of all) with gigantic weeds growing all over. This court would have been unacceptable in wartime Sarajevo. We made the best of it and had some fun games nonetheless.

The restaurant is a bizarre mismatch with the actual hotel, and you should consider it as effectively a separate business. (It has three Michelin “forks” – this means that it is a well-appointed dining room, for which you should dress relatively formally, but is not a judgment on the cuisine). I have to say however that the menu was absolutely impeccable, with a very memorable St Jacques and beetroot starter. In particular the detox options were healthy and just what we wanted.

We knew when we came to Corsica that the quality would probably be mixed. We found out that most places were good, and better than our expectations. Porto is in a spectacular part of the island, and our boat tours on the coasts of the Scandola nature reserve were amongst the highlights of our trip.

The employees of Eden Park are kind and very professional, and work extremely hard to make a good impression; but it’s a losing battle when the rooms are so badly below par. It must be possible to find a better hotel in Porto than this.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Tommy_and_Nina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Serriera hotels

Denver, Colorado
Level 5 Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 4, 2012

We spent a few nights here in September and loved it. We paid about 250 Euros including breakfast, so it was pricey but everything in Corsica seems to be that way. Drink of the day at 14 Euros was overpriced. Staff were friendly and all spoke enough English to get by.

Not sure if they have renovated rooms lately or not, but our room was nothing like the complaints described below. It was a spacious, air-conditioned suite, modern and clean, with two small terraces. Also had a fridge with mini-bar. There was a tub in addition to the shower, but it was sort of useless because it took forever to fill and ran out the hot water.

The breakfast that was included was very good and full of healthy, homemade options. We tried dinner there once and it was okay - food was yummy but service was rushed and we felt it was overpriced.

The sauna/spa area was all turned off, so we couldn't use it. By the way, it is a 15-minute walk to the beach but you mostly have to walk on the road anyway - so you can drive there in 2 minutes instead. :)

Room Tip: Let them know if you have mobility problems so you can get a room that is closer to the main buildin...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Trav-Bug222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2012

I was astonished to read the criticisms of Eden Park , its staff and cuisine. We stayed for a week in September 2012. All the staff - reception and restaurant - were very pleasant, helpful and professional. Most spoke good English, but hey - how about trying to speak some French! The meals were excellent, beautifully presented. Yes I would describe it as nouvelle cuisine and its not the place for a hearty wild boar stew or a big plate of pasta, but you can get that pretty much anywhere else. We regarded dinner each night as a high point of our stay which was on demi-pension terms. On leaving there was no problem at all in getting help transporting our suitcases to the carpark - you just have to ask reception to do it.
It is true that the rooms are in small bungalow type buildings scattered round the gardens and are reached by paths with steps, so I would accept that they are not suitable for people with significant mobility problems.
The only other issue is the location which is between Serriera and Porto on a winding cliff road. Driving there is not for the faint-hearted but you do not get spectacular scenery - red granite cliffs, fabulously blue sea - if you wish to stick to autoroutes.
To sum up - as visitors to Corsica over many years we would say Eden Park is one of the pleasantest hotels we have stayed in, and would particularly commend its staff and its restaurant.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hilary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eden Park

Property: Hotel Eden Park
Address: Golfe de Porto, 20147 Serriera, Corsica, France
Location: France > Corsica > Corse-du-Sud > Serriera
Amenities:
Bar / Lounge Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 Hotels in Serriera
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Eden Park 3*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Eden Park Hotel, a place of tranquility and greenery located on the gulf of Porto, in the heart of the Scandola nature reserve, a UNESCO World Heritage site. Our Firm is organized like a lodge in the wild charm. Enjoy its thirty-five rooms and suites, swimming-pool, terrace, bar, on our two-hectare property. It also offers you an access to the nearest pebble beach, a 15-minute walk along a quiet river. Our team gives you a pleasant welcome and offers you ideal conditions to go back to your roots and enjoy the quietude of the place. During the season, from the sunrise to the sunset, you appreciate the area around the swimming pool where - as the hours go by - you can have breakfast and enjoy fresh drinks. ... more   less 
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Also Known As:
Eden Park Hotel
Hotel Eden Park Corsica/Serriera

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