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“Not a four star hotel (and not even close)”
Review of Hotel Eden Park

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Hotel Eden Park
Ranked #3 of 3 Hotels in Serriera
Reviewed May 12, 2013

We arrived here after a torturous drive through the mountains, 2 hours of practically fighting the car. Upon parking at the hotel, I switched on my blackberry and it turned out I had received voicemail from the manager offering help with directions. Impressive! At check-in, the receptionist took our car keys and arranged for all our luggage to be ferried directly from the boot of our car to the room, no problems. The pool area was fantastic, and two welcome cocktails were served up for us totally gratis.

Our good mood turned when we got to the room, which was located in one of the various separate bungalows. It was damp, cramped and badly-designed. Worse, the place was crawling with insects, and ants, slugs and other weird bugs were able to enter and exit freely under the door ... in particular, at night! Hotel wifi simply did not reach the room. The door to the veranda was so close to the bed that it was almost impossible to open. The bed was clean but soft. Worst of all, the bathroom was upsettingly dirty; water pooled and, owing to the total lack of ventilation, did not evaporate at all (it was still very wet even in the evening, after morning house-keeping). This is unhygienic and would be unacceptable in a 2-star hotel, let alone the 4 stars which Eden Park claims to have.

The absurdities continued elsewhere - none of them are as serious as the above, but are worth mentioning. We play tennis, and one of the reasons we booked here was that it had a court on site. It turned out to be the worst I have ever seen; uncleaned, cratered, beaten-up and (most amazing of all) with gigantic weeds growing all over. This court would have been unacceptable in wartime Sarajevo. We made the best of it and had some fun games nonetheless.

The restaurant is a bizarre mismatch with the actual hotel, and you should consider it as effectively a separate business. (It has three Michelin “forks” – this means that it is a well-appointed dining room, for which you should dress relatively formally, but is not a judgment on the cuisine). I have to say however that the menu was absolutely impeccable, with a very memorable St Jacques and beetroot starter. In particular the detox options were healthy and just what we wanted.

We knew when we came to Corsica that the quality would probably be mixed. We found out that most places were good, and better than our expectations. Porto is in a spectacular part of the island, and our boat tours on the coasts of the Scandola nature reserve were amongst the highlights of our trip.

The employees of Eden Park are kind and very professional, and work extremely hard to make a good impression; but it’s a losing battle when the rooms are so badly below par. It must be possible to find a better hotel in Porto than this.

  • Stayed: May 2013, traveled as a couple
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2  Thank Tommy_and_Nina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 - 20 of 239 reviews

Reviewed October 4, 2012

We spent a few nights here in September and loved it. We paid about 250 Euros including breakfast, so it was pricey but everything in Corsica seems to be that way. Drink of the day at 14 Euros was overpriced. Staff were friendly and all spoke enough English to get by.

Not sure if they have renovated rooms lately or not, but our room was nothing like the complaints described below. It was a spacious, air-conditioned suite, modern and clean, with two small terraces. Also had a fridge with mini-bar. There was a tub in addition to the shower, but it was sort of useless because it took forever to fill and ran out the hot water.

The breakfast that was included was very good and full of healthy, homemade options. We tried dinner there once and it was okay - food was yummy but service was rushed and we felt it was overpriced.

The sauna/spa area was all turned off, so we couldn't use it. By the way, it is a 15-minute walk to the beach but you mostly have to walk on the road anyway - so you can drive there in 2 minutes instead. :)

Room Tip: Let them know if you have mobility problems so you can get a room that is closer to the main buildin...
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  • Stayed: September 2012, traveled as a couple
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3  Thank Trav-Bug222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

I was astonished to read the criticisms of Eden Park , its staff and cuisine. We stayed for a week in September 2012. All the staff - reception and restaurant - were very pleasant, helpful and professional. Most spoke good English, but hey - how about trying to speak some French! The meals were excellent, beautifully presented. Yes I would describe it as nouvelle cuisine and its not the place for a hearty wild boar stew or a big plate of pasta, but you can get that pretty much anywhere else. We regarded dinner each night as a high point of our stay which was on demi-pension terms. On leaving there was no problem at all in getting help transporting our suitcases to the carpark - you just have to ask reception to do it.
It is true that the rooms are in small bungalow type buildings scattered round the gardens and are reached by paths with steps, so I would accept that they are not suitable for people with significant mobility problems.
The only other issue is the location which is between Serriera and Porto on a winding cliff road. Driving there is not for the faint-hearted but you do not get spectacular scenery - red granite cliffs, fabulously blue sea - if you wish to stick to autoroutes.
To sum up - as visitors to Corsica over many years we would say Eden Park is one of the pleasantest hotels we have stayed in, and would particularly commend its staff and its restaurant.

  • Stayed: September 2012, traveled as a couple
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3  Thank Hilary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

the place where the hotel is laying is ok, but the price is a lot too much, for what you get!!! aspecially the food and drinks! 50% of the personel isn't also nice and the hotel rooms are renovated but too cheap for the price you pay!!!

  • Stayed: August 2012, traveled with family
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Thank alainandannemarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2011

Really liked our 3 day stay here. There were a few things that were less than perfect, but overall I'd say we'd be happy to stay here again.
The staff are great, and most had good English even though very few of their guests are English speaking. They helped carry my suitcase to the room which was down a lot of steps (if you have mobility problems let them know when you book, as many rooms are down the hill!), and were generally very smiley and relaxed throughout our stay.
The bed was comfy, the bathroom and shower were great, though the decoration of the room itself could do with an update - it was a bit dark (just a small point, not much complaint).
The location seems remote, but the easy 15 min walk to Bussaglia beach is great - it's gorgeous! It has two nice cafes and is not as crowded as other beaches.
The hotel dinner was good, but not amazing, and we felt it was a little overpriced. The breakfast included in our booking was really good though! Lots of options, very fresh and good quality.
Also overpriced were the spa treatments, which we had planned to use but changed our minds when we saw it was 93 euros for a 45 min massage. Crazy!
The pool and bar area are just as nice as in the photos.

  • Stayed: September 2011, traveled as a couple
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4  Thank SJC_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

The Hotel is situated on a steep hillside near the beach of Bussaglia, north of Porto. There are quite a lot of steps and so it is unsuitable for anyone with mobility problems. The rooms are adequate. They are not well soundproofed. We requested a room with a bath, which turned out to be laughably small. There is road noise from the armada of motorcycles that infest the island. There is no dedicated lounge area and the hotel is really geared towards a "round the swimming pool" ambiance. In poor weather, which we experienced, this is a drawback. Now the good part.

The setting is very attractive, despite the absence of a sea view. The staff were friendly and efficient. The major feature of the hotel is the quality of the food, which is excellent.

  • Stayed: June 2011, traveled as a couple
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3  Thank Caslondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2011

The staff couldnt be less helpful.
We had to carry our own bags a considerable distance down and back up from the carpark -- no help was offered even when we requested it.
The receptionist insisted she didnt speak English until i finally insisted she use Google to translate what she wanted to say, and then suddenly she could speak English.
The setting is fine in a lovely part of the island, but the hotel rooms are small, basic, plain, and not particularly clean. There are no fans. If you open the door you get mosquitoes.
When we asked the response was, "its la nature". What about a screen door?
We had to carry our own luggage to our room, no lift there, no concierge either. The room looked like it hadnt been cleaned, the walls were bare and the bathroom was very basic. I have had better and more comfortable stays in formula 1 hotel. The food was poor and breakfast left you hungry. It is a big NO, NO. We absolutely hated it, couldnt wait to leave.

  • Stayed: May 2011, traveled with friends
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5  Thank rslcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eden Park

Address: Golfe de Porto, 20147 Serriera, Corsica, France
Location: France > Corsica > Corse-du-Sud > Serriera
Amenities:
Bar / Lounge Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 Hotels in Serriera
Price Range: $176 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Eden Park 3*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Eden Park Hotel, a place of tranquility and greenery located on the gulf of Porto, in the heart of the Scandola nature reserve, a UNESCO World Heritage site. Our Firm is organized like a lodge in the wild charm. Enjoy its thirty-five rooms and suites, swimming-pool, terrace, bar, on our two-hectare property. It also offers you an access to the nearest pebble beach, a 20-minute walk along a quiet river. Our team gives you a pleasant welcome and offers you ideal conditions to go back to your roots and enjoy the quietude of the place. During the season, from the sunrise to the sunset, you appreciate the area around the swimming pool where - as the hours go by - you can have breakfast and enjoy fresh drinks. ... more   less 
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Also Known As:
Eden Park Hotel
Hotel Eden Park Corsica/Serriera

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