We have just returned from the best two weeks holiday since we have had children. Norcenni is fantastic!
Before we booked i'd read all of the reviews which were generally positive however there were some issues with customer care and staffing of the sites - I could not disagree more, from the Life Guards to the Shop Staff right up to the General Manager Paulo (more of Paulo later), everyone was brilliant.
We have been touring Europe over the last 5 summers in our Caravan, we have stayed at varying different sites in Italy, France & Switzerland and I think all 5 of us (Aged 41, 36, 15, 8 & 6) agreed this is the best. We booked a Gold Pitch which although slightly smaller than some of the European Gold Pitches it was well covered with shade, private and close to both Shower Blocks. It was literally a 2 minute walk to the pools/evening entertainment yet very peaceful.
The site was busy as you'd expect mid August but it didn't feel it, the pools are massive and the Life Guards are very observant, the whistling from the 3 or 4 Guards on duty gets annoying at first but then you realise that they are doing their jobs and keep everyone in control (it doesn't really get annoying). We chose the same area to sun bathe every day where we could watch our kids, there are some vey quiet areas around the pool as well if you prefer.
Again it was busy on an evening but we didn't feel like we have done at some of the other sites mid August, there is just so much space! The Childrens Ampitheatre was great, the entertainment was brill and the staff worked soooo hard. The bars are slightly pricey but what do you expect?! The Cocktails went down a treat with my wife and there was always sport on the screens throught the day (not the Rugby Leage Challenge Cup Final tho) if you want to keep in tough with the Premier League or F1... We tried the Take Away Pizza which as you'd expect in Italy was lovely, the main resteraunt was quality (Fillet Steak) and also the Pizzeria which serves a variety of Italain dishes was reasonable- but we chose to just have tea/BBQ on our pitch most nights with a bottle of Chianti watching the world go by which was just as enjoyable.
I got talking to Paulo (General Manager) a couple of times as he usually bases himself around reception and always asks how things are, one night I was at the bar and bumped into him again, I said hello and had a quick chat about football. I'd ordered some cocktails and soft drinks for the kids, Paulo excused himself so I collected my drinks and asked how much I owed - the reply back was that Paulo had bought our round! I'll never have a bad word said about Customer Service at Norcenni, thanks Paulo!!!
Pisa is an hour away, Rome is a bit further but worth it. A drive around the Vineyards is a must and of course Florence is on the door step.
I rented a bike - warning, only rent one if ride at home as the hills are challenging. The gym is better than I expected and at 3 euros a go it's worth it. It has a mixture of free weights and machines, there is a Spa and Massage area also.
All in all it is a fantastic effort by all involved, we will definatley be returning (as had our neighbours for the last 20 years!)!.... I miss it already...
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- Also Known As:
- Norcenni Girasole Club Hotel Figline Valdarno
- Norcenni Girasole Club Italy/Tuscany