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Lochmaddy Hotel
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Reviews (226)
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All reviewsspecials boardhotel staffsingle roomlarge portionslick of paintfish and chipslocal produceislandmenuisle
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150 - 155 of 226 reviews
Reviewed July 28, 2013

The hotel is in a good position with many rooms looking out over the sea towards Skye. It is very convenient for the ferry. There is ample car parking. There is a good sized guest lounge with views out to sea and and there is wi-fi in this area. Bar meals are available but we ate in the hotel's separate dining room and had three evening meals there - each one was excellent quality with good service. The evening meal menu has a good variety. In contrast, surprisingly, the breakfast was only average with a very limited choice of cereal and fresh fruit. The cooked breakfast was variable from good to poor - with cold bacon one day and good but very large pancakes another day.
The big let-down with the hotel is the poor standard of the guest rooms. This is such a shame as the place has a lot of character and atmosphere. The decor, furniture and heating system in the guest rooms are in need of an upgrade. Our room was draughty as one of the double glazed windows did not seal properly. We had fine weather but, from previous experience, when the wind increases so does the draughtiness and there is a constant ‘whine’ through a number of windows throughout the hotel. Our room was above a bar door which banged loudly whenever it closed and the vibration could be felt through the floor. Every morning and evening we heard what sounded like a long ships’ fog horn but was actually water ‘hammer’ in the pipework when residents used hot water.
The bathroom left much to be desired in appearance with cracked tiles and an aged bath and shower screen. The shower unit was about to disintegrate. The shower temperature was very temperamental and was either very hot or very cold. It was almost impossible to achieve a normal reasonably warm temperature.
On one day our room and bathroom were not cleaned, the tea making facilities had not been refreshed and the dirty cups and teaspoons had not been replaced. Generally there seems to be a lack of interest in managing the day to day running of the hotel and an unwillingness to invest in upgrading the rooms and facilities despite promises over the last three years that they are in the process of upgrading.
On a final note sometimes there is a live band playing in the bar on a Saturday evening which starts at 10pm and finishes at 1am. The noise from this, the bar crowd and people talking outside, affects many upstairs rooms. I would recommend that, at the time of booking, ask if the hotel has a band booked and, if they have, choose another night.

  • Stayed: June 2013, traveled as a couple
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1  Thank MacCottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

This hotel is very much out of date. It needs a refurbishment and it needs to modernise its business. The room we had needed a refurbishment. It was not well maintained eg had only one towel. The bedside light had a large light bulb sticking out the top and the plug was not wired in safely. There was no one on reception. The 2 very friendly young lads in the bar had been left to manage the hotel , bar, waiter service on their own. They did a sterling job and worked very hard. They were understaffed. They had not been properly trained but were extremely helpful. We were unable to get breakfast because we wanted to leave before 8am.It was difficult to sleep because of noise from the bar. At 2.30 am someone knocked on every door in our coridor waking every guest up inviting everyone to a party

  • Stayed: May 2013, traveled as a couple
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1  Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

We were self catering but ate here in the bar several times as both us and the dogs were made very welcome. It's always nice to be offered water for the dogs - you know they are genuinely welcome and you're not having to hide them away under the table. The restaurant is dog free if you prefer it. Menu was good and the nightly specials board even better. Food was excellent both in quantity and quality and at very good prices. Not too many desserts on offer but the ones that were, were really delicious. A great atmosphere with friendly staff, locals and visitors, making a pleasant all round experience.

  • Stayed: July 2013, traveled as a couple
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1  Thank Merlin010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

The public rooms in this hotel were excellent, ranging from traditional Scottish to bright contemporary. The rooms are under the process of refurbishment and ours was spacious but the en-suite was small and cramped. There was, however, a good view of the loch from the room. Dinner was very good and the service was attentive. My Hebridean lamb was delicious as was my wife's sea bass. I am sure that enjoying black pudding fritters so much can't be good for you! The bar in the evening was welcoming and comfortable. Breakfast room was very pleasant and Catriona the waitress helpful and friendly. Would be a great place for a fishing holiday.

  • Stayed: July 2013, traveled as a couple
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Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013 via mobile

Stayed for one night on business. If you're looking for a really comfortable, cozy, contemporary hideaway hotel, this isn't for you.... In a fantastic location, whilst it would seem that refurbishments are underway( our bathroom was recently tiled and the dining room was decently furnished and decorated)?) there is still a long way to go in the rooms . The bed was comfortable enough but the room was cold. It may have been June but not was bad weather and the heating was obviously off for the 'summer'. Towels as thin as tissue, need total replacement. Generally a little tired. No wifi in rooms, only in bar and dining room. Breakfast was very good and freshly cooked, coffee was terrible. Service was pleasant and helpful.
Probably wouldn't stay here again unless no option, but would have no hesitation , once a complete refurb has taken place. All it needs is a little TLC and it'll be gorgeous.

  • Stayed: June 2013
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Thank Scotty010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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