No elevator and the receptionist did not know much about her own establishment We were charged extra for our cot. The room had exposed cement blocks and patched ceiling. This would never fly in the states!More
- Free Wifi
- Free Parking
keys would not work
taps in tub were not able to get on tub drain would not work
after we had staff to repair ha ha we still could noat get to work husband could not bath. manager embarassed me
I am sorry that your stay with us was not so pleasant. Had we known that the tub was not working properly after having repaired it, our maintenance staff would have returned to determine the problem. If had not been repairable, we would have been happy to move you to another room. I do apologize for any embarassment this situation may have caused.
An excellent choice. Everything worked well in the room and it was very clean. Nice high speed internet. Alicia at the front desk was very professional, friendly, and helpful. Price seemed a little high at $100 before taxes, but I'm learning that's just the way it is in Canada. Also, too much hockey on the T.V and not enough baseball and basketball. But again, it's Canada. My only suggestion for improvement is to use real glasses in the rooms instead of paper cups. If I pass this way again then I'll certainly be back.
Thank you for your kinds words about our staff and hotel. Yes, we do love our hockey in Canada but we also like baseball and basketball. For sanitary reasons, we use the paper cups instead of glass. Our drive up rooms are very popular. Please request this type of room when making your next reservation. I'll look forward to greeting you.