We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best option in Cucuta, great roofdeck restaurant”
Review of Hotel Casablanca

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Casablanca
Ranked #3 of 19 Hotels in Cucuta
Certificate of Excellence
Virginia
Level 5 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best option in Cucuta, great roofdeck restaurant”
Reviewed January 31, 2014

The rooms in the new building are spacious, comfortable, pretty, modern, and spotless -- and the WiFi was very fast. There's a great restaurant on the roof with a breathtaking view of the city - not to be missed. Breakfast at the hotel is ample, and in general service was friendly and efficient - with the exception of a somewhat bureaucratic (and therefore lengthy) approach to check-in (but nevertheless friendly).There was a pool which I didn't have time to use, but it looked nice. Located in walking distance of the city plaza. I would definitely stay there again if I ever find myself back in Cucuta.

Room Tip: Be sure to ask for a room in the new building - more expensive but like staying in a different hotel...
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feather360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paola R, Director de Relaciones Públicas at Hotel Casablanca, responded to this review, February 22, 2014
Google Translation
Dear guest, we are glad that you were able to rest in our hotel and enjoy the rooms in the new tower. Thank you for leaving your good comments and perceptions of our service, we are pleased to meet the satisfaction of our guests. Similarly, we are pleased that you enjoyed the view and the atmosphere of our Restaurant Bar 360 located on the rooftop. Regarding the perception of time in reception, will be watching to expedite it, because we want your stay be always 100% excellent. We hope to have you back in our hotel and you can enjoy the pool and our services over time. We send our best regards and thanks for choosing us.

Apreciada huésped, nos alegra que en su viaje de negocios haya podido descansar en nuestro Hotel y disfrutar de las habitaciones de la torre nueva. Gracias por dejarnos sus buenos comentarios y percepciones del servicio, para nosotros es muy grato conocer la satisfacción de nuestros huéspedes. De igual manera, nos complace que haya disfrutado de la vista y el ambiente de nuestro Restaurante Bar 360 grados ubicado en la terraza. En cuanto a la percepción de tiempo en recepción, estaremos atentos para agilizarlo, porque queremos que siempre su estadía sea 100% excelente. Esperamos tenerla nuevamente en nuestro Hotel y que pueda disfrutar de la piscina y de todos nuestros servicios con más tiempo. Le enviamos un cordial saludo y nuestros agradecimientos por preferirnos.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

71 reviews from our community

Traveler rating
    33
    24
    6
    6
    2
See reviews for
10
10
3
33
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Saskatoon, SK, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 7, 2012

This hotel was chosen by a business associate and admittedly he went extremely low-cost. They have two classes of rooms here. Mine was very dilapidated, had really grungy bathrooms, a tiny shower, and no hot water to speak of. I upgraded my room the second night and while it was much more modern and updated, they specifically told me there would be hot water and there was not. Both the low cost rooms and standard cost rooms are overpriced for what they deliver. I didn't have any problems with the service or staff, but I did leave feeling a bit cheated since hot water was one of the reasons I'd upgraded in the first place.

On the plus side, they have a large pool (although it looked like it could use a cleaning) and a nice rooftop bar.

  • Stayed December 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cultofray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cucuta hotels
0.7 mi away
Hotel Casino Internacional
0.6 mi away
Holiday Inn Cucuta
Holiday Inn Cucuta
#2 of 19 in Cucuta
190 reviews
0.0 mi away
Hotel Villa Real Cucuta
Hotel Villa Real Cucuta
#6 of 19 in Cucuta
20 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel Arizona Suites
Hotel Arizona Suites
#4 of 19 in Cucuta
42 reviews
2.8 mi away
Ramada Cucuta
Ramada Cucuta
#5 of 19 in Cucuta
34 reviews
0.5 mi away
Atlantis Plaza Hotel
Atlantis Plaza Hotel
#15 of 19 in Cucuta
13 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Casablanca? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Casablanca

Property: Hotel Casablanca
Address: Av 6# 14 - 55 | Centro, Cucuta, Colombia
Location: Colombia > Norte de Santander Department > Cucuta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 19 Hotels in Cucuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casablanca 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel CasaBlanca is strategically located in the central area of Cucuta, just 15 minutes away from Camilo Daza Airport and 10 minutes away from the Terminal of Ground Transportation. We are certified by the ICONTEC since 2008 under the Quality Management System Standard NTC - ISO 9001:2008 We have 126 rooms distributed in 4 types: Superior Standard, Junior, Junior Suite, Suite with generous living spaces to provide our guests comfort, convenience and peace of mind for business or leisure traveling. To serve your social or corporate events, we have a modern infrastructure in special rooms and spaces. We have two restaurants to offer our guests variety in food and different environments: Los Faroles Restaurant located across the pool and Bar Restaurant 360 located on the seventh floor of Hotel CasaBlanca Enjoy our new gym where you can release the tension of the day, relax for a night of rest and stay healthy. Opens Monday through Sunday from 5 a.m. to 11 p.m. We invite you to live the experience in the Hotel CasaBlanca located at the Green City of Colombia. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Priceline, Hotwire, Cheap Tickets and Agoda so you can book your Hotel Casablanca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing