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“Disappointing!”

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Plas Talgarth Holiday Resort
Ranked #1 of 1 Hotels in Pennal
Rugby, United Kingdom
Level 6 Contributor
205 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Disappointing!”
Reviewed May 22, 2007

We bought our niece here for a week's stay. The weather was terrible, which didn't help. We were disappointed by the misleading description of the property and did not have enough space for the three of us. We stayed in the main house and halfway through the week, they lifted up all the carpets and just left exposed gripper rods. Very unsafe.

We did complain directly to the resort but our complaints fell on deaf ears!

  • Stayed August 2004, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank buglybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
    92
    69
    50
    23
    14
See reviews for
125
66
3
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
up north
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 11, 2007

Having recently stayed at Plas Talgarth I was very disappointed with this 'resort'.. and the lack of customer service skills from staff upon making several complaints....

After viewing Macdonald resorts website which shows beautiful photos of accomodation,upon arrival I could not believe the standard of furnishing in the apartments it was like a 1970's bedsit.. The furniture was dirty, and marked, the carpet was dirty, cobwebs on the light fittings, which were hanging off, and the toilet seat hanging off.I complained to the staff who said the place had been professionally cleaned earlier!!
The whole apartment stank, and I could not believe that the bedlinen was even dirty in the master bedroom, and we had to sleep on a towel , as it was too late at night to call someone when we went to bed.
The management stated they have staff shortages, however that really isnt my issue when I am paying for a holiday resort, I could have easily stayed on a caravan camp, which would have been much much cheaper.
Macdonald resorts need to start spending some money on this place to bring it up to standards of the 21st century. Having worked in hotel management for many years I was saddened to see the state of this potential paradise, with such fantastic surroundings.
Even the pool table is chargeable, and then you have to pay for electricity to power the pooltable lights, the dryers in the guest laundry never get hot, and it costs a fortune to dry anything!!
It seems that Macdonald resorts just want to take from the customer with their overpriced tatty accomodation and amenity charges, and not give back, well people expect and deserve BETTER come on Macdonald group, get a grip

  • Liked — Going home
  • Disliked — Inspecting accomodation
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank UpNorthMancunian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gloucestershire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 25, 2007

This Place is great! i've been going there for 14 years, and ever since whenever it comes around to may i've found myself longing for it, and it has really grown on me! i go with my dad and my sister and my step-mum and it's the best place i have Ever been on holiday and i will keep going until i die

  • Liked — Everything
  • Disliked — Nothing
  • Stayed May 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank mahooty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plas Talgarth Holiday Resort

Property: Plas Talgarth Holiday Resort
Address: Talgarth Hall Hotel Snowdonia National Park, Pennal, Snowdonia National Park SY20 9JY, Wales (Formerly Plas Talgarth Health & Leisure Club)
Location: United Kingdom > Wales > North Wales > Snowdonia National Park > Pennal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Pennal
Price Range (Based on Average Rates): $$
Number of rooms: 60
Reservation Options:
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Also Known As:
Plas Talgarth Holiday Hotel Pennal
Plas Talgarth Health Leisure Hotel
Plas Talgarth Holiday Resort Pennal, Wales

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