General Overview - Resort is located in a great central location for exploring. Views are phenomenal! I booked this resort with understanding it was 4 Star. Perhaps 20 years ago it was but no longer. Villa was updated but rest of the resort is tired and needing attention in many areas. I would not be happy if I were an owner. We even had an owner slip a note in our door asking if we were interested in buying.
Electricity - I saw a few remarks about this and we were worried as we had a 3 Bdrm Villa. We arrived late the first day of check in and checked out a day early (total of 6 days) and our total bill was 54 pounds. This was with very strict discipline of only turning on heat in the room we were in and careful hot water useage. I would hate to see what it could be during the winter as all heat is electric.
Staff - In general, the staff were polite but not very helpful. Tried several times to get information on local area and each time we were directed to the village hall to collect flyers.
Restaurant - The Restaurant was closed (roof leak). This was the most disappointing part as we specifically booked the resort based on on site dining. There is no estimated date for it to open again. We were never made aware of this when calling in to the resort and when checking the website. There is a bar that serves food (food was decent) but bar was not adequately staffed, service was poor and it felt like we were inconveniencing them with our presence.
Facilities - Our villa was the best part and modernized. Rest of the resort was tired and needing work. Pool was decent although the hot water in the showers was out several days we were there. Village Hall advertised squash and other court sports but the courts were used for storing chairs and old carpets. Free WIFI was nice but it rarely worked and no one knew anything about it. Turns out the router is located in another room which hinders the signal.
Overall - If you can get a very low rate (we paid too much for what we got out of it) it is not a bad stay, just not 4 star.
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- Also Known As:
- Plas Talgarth Holiday Hotel Pennal
- Plas Talgarth Health Leisure Hotel
- Plas Talgarth Holiday Resort Pennal, Wales