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“Disorganised and poor customer service”

Hauraki Rail Trail - Day Rides
Ranked #1 of 6 things to do in Paeroa
Certificate of Excellence
Attraction details
Reviewed August 19, 2014

Went back and forth via email to organise bike hire, once this 'seemed' confirmed we organised accommodation. After all this I was told that they had no driver for the shuttle to take us back. I was given a random number to call, at which a person rudely told me they had nothing to do with rail trail transport. I emailed saying I was disappointed, that the contact number they provided didn't work, and that we had accommodation booked (some distance form where we would leave our car and hire the bikes), I received no response. Hence we have decided to hire bikes for 4 days from Auckland, which surprisingly works out cheaper than what we were quoted for 2 days hire here.

2  Thank PJLeadley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 - 50 of 109 reviews

Reviewed July 14, 2014

Have done all of the circuit now leaving the Paeroa to Waikino till last. Is always a good ride. Great weather, great company. Easy riding. The trails always have people on them. This part of the trail great as the option of swimming holes along the way which will be utilised when doing summer riding.

2  Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

Both the Karangahake Gorge and Paeroa-Te Aroha rides are suitable for family day trips. Gradients were laid down for steam trains so most parents and offspring should be able to handle them easily, although grand-parents might not be quite so happy. You can adjust how much exercise you get by how hard you pedal! Both offer camera worthy scenery. Summer riders on the Te Aroha run should take sunburn precautions as their is little shade to be found. "The Bistro" in the gorge is a splendid lunch break (or come back separately for a dinner) and Waikino Station has fine kiosk level refreshments. "The Depot" offers good coffee or great Devonshire teas a third of the way from Paeroa to Te Aroha, where the hot tubs are a real delight.

2  Thank Ted R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2014

We are seniors. We biked the Te Aroha to Thames section of the rail trail a year or so ago and more recently (April 2104) did the very easy Waihi to Paeroa section. The trail has taken off. A very good promotional book has been prepared and a range of operators offer all manner of services. the Aroha to Thames is a longish ride, but flat. when we did it Paeroa cafes etc had not woken up to the trail's potential and cafes long the way were also a bit slack. That's changed. The the Te Aroha to Thames section is a little frustrating in that one has to get off to open and shut gates and there is little shelter from the sun on hot days. But it is well worth the effort. Waihi to Paeroa is a breeze (for a slightly more demanding option, bike from Paeroa to Waihi; it's more uphill). This is a very scenic route with a wonderful ride through a long, dark tunnel (avoid brushing the walls, they are still coated with soot from the steam locomotive days!). Nice places to stop for lunch; nice cafes and restaurants along the track. Tip: You don't need a mountain bike for the Waihi to Paeroa section; however, we did get punctures using basically street bikes on the Te Aroha to Thames section: much sharper gravel.

7  Thank MykieHamiltonL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

Loved this tour. The Gorge is beautiful, the ride wasn't too bad (although difficult to get onto bikes the next day). Make sure to stop at the Waikino pub for a refreshing drink and leave time to stop at the Karangahake gorge to take in the Windows walk (bring a torch). Agree with the other reviewers - cows, tunnels and scenery are the highlights!

1  Thank LittleCurrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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