Like most of the hotels in China, they are new, aimed for 5 star grade, great ambition, but lack of management experience and not well trained staff. This hotel is managed by a well-known Shanghai state owned hotel group has the hardware that matches all the 5 star hotel, but not to the standard of a real 5 star hotel.
The receptionist are not very friendly, and lack of the knowledge of their rooms. When we asked if there is any difference between a large bed executive suite vs. two single bed executive suite, the girls insisted that they are the same. However, the two single bed room is a much larger one.
As we stay at the Executive Floor, there is also an Executive Lounge like its official website described. However, we found out that they are not in operation. The true reason is, the hotel suffers a low occupancy, they shut down that lounge to save some cost. Now they offer the complimentary drink coupon to compensate the no lounge service. However, the girls insisted that only one coupon per room. We think it is a strange policy, since we both booked as couples to stay. Under our persistence of checking, they found the management policy is to provide maximum of 2 coupons each room. When we redeem the coupon for drinks, they only serve those sweet soda, when I asked for diet or Zero Coke, they just flatly replied "Not available"
The official price is close to US$250/night, and the walk-in rate is about half; then if you book it via internet, you can get that in about US$80/night. It is a good deal for this grand hotel, if you could forgive the lack of service.
Yancheng used to be an poor area. Like all other places in China, the urbanization quickly sweep over China in recent years. The city has many new skyscrapers, the office buildings, the hotels, the high-rise apartments, but yet to be filled in with users. Our hotel is located in such a new district, neighboring with all the new buildings. However, when we try to find some local flavored restaurants or eateries, it is a disappointment, they are in much remote old part of the city, where the real life goes on.
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