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JenandPaul G
Hayward, California

The Staff is Over The Top Exceptional

5.0 of 5 bubblesReviewed Jul 14, 2019via mobile
I’d read reviews about the staff being awesome but lots of places have reviews that say that. No, really, this staff is a cut above any you’ve ever experienced. They genuinely smile even when no one’s looking, anticipate what you might want or need, visit and sit with you to genuinely check in with you. They would even look after people’s kids at any given moment, assisting them with their cereal. It doesn’t feel like hospitality but family here. I could go on about all the top notch facilities, breakfast and all which were done to a tee.
Date of stay: July 2019
Trip type: Traveled with friends
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BRSamui, General Manager at Buri Rasa Village Samui, responded to this review
Responded Jul 15, 2019
Dear Jean and Paul,

My team and I are more than happy that you both enjoyed our true Thai hospitality, coming from our hearts as we love to make every guest stay with us feel special and welcome. When you feel like family at our resort, we achieve our goal as this is what we want for all our guests, feeling staying with friends. Please allow us to be your home away from home in Thailand and come back to visit us again in the future. On behalf of my team and myself we like to thank you for your visit and your kind review.

Best Regards
Manfred Thievessen
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 12, 2019

This is our fourth trip to Koh Samui, but our first time staying at Buri Rasa Village.
Well, what a delight it was. We were welcomed so warmly and were treated like family as soon as we arrived and for our entire stay. The staff are amazing – they are so friendly and always go out of their way to make sure you have everything you need.
Fantastic food with a great variety for breakfast every day and complimentary fruit cocktails and snacks were brought out to the guests during the day at the beach and pool.
A great addition to our stay were the lovely nightly turn down surprises of food, decorations and personal notes.
The beach outside the resort is the best along Chaweng with beautiful aqua blue water that is so inviting, that is why we spent so much time there.
We are so looking forward to returning to Buri Rasa on our next overseas trip.
Thank you for our beautiful holiday.

Date of stay: June 2019
Thank 4samui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BRSamui, General Manager at Buri Rasa Village Samui, responded to this reviewResponded July 14, 2019

Dear Guests,

It is my pleasure reading your review on our resort and I am beyond happy that you enjoyed your stay with us so much. Allow us to be your home away from home for the next time you stay with us and hopefully many more. Keeping our guests feel welcome, happy and home is our goal and can make the promise when staying next time with us you will be well looked after in the very same way. I wish you all the best and look forward to see you back in the future. If there is anything I can be of your assistance with, please do not hesitate and let me know.
Thank you.

Best Regards
Manfred Thievessen
General Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 11, 2019

We spent hours looking at different places to stay on Koh Samui until we decided on Buri Rasa. Don’t waste your time like we did! This place is the best! We got the best treat while checking in and found fresh fruit and the cutest welcome message upon entering our room. It’s right on the beach and they keep it beautiful and clean. The food is delicious. The staff is wonderful! They remember your name and will make sure you are getting everything you need to have a great time. I highly recommend staying here.

Date of stay: June 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank act112233
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BRSamui, General Manager at Buri Rasa Village Samui, responded to this reviewResponded July 11, 2019

Dear Guest,

I like to thank you that you took the time to write this review about our property. My team and myself we do like to serve with passion and for us it's a pleasure not work, to provide a memorable stay for all our guests. We feel honored and proud when we achieve this and I am glad to hear that this has been the case for your stay. Please come and visit us in again in the future, we love to be your home away from home you looking forward to come back to. Thank you once again, wishing you all the best!

Manfred Thievessen
General Manager
manfred@burirasa.com

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Reviewed July 8, 2019

I am a well-traveled individual having stayed in many excellent properties but I have to say the Buri Rasa Village Samui is officially amongst one of my favorites. What a charming resort, small, quaint, welcoming. It becomes your home away from home. What makes the resort special is not only its size (34 guestrooms) it's the staff. They make you feel like it's your home! The genuine smiles, attention to detail and personalized service is out of this world. Food is fantastic and the resort sits on a beautiful stretch of the beach.

Date of stay: July 2019
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Mevan458
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BRSamui, General Manager at Buri Rasa Village Samui, responded to this reviewResponded July 10, 2019

Dear Mevan,

It was a pleasure to have you staying with us and I like to thank you for your kind comments on your stay. To make you feel home away from home is our passion and achieving that you felt this way makes us very happy and proud. I hope that the team and myself will have you back to our little oasis in Chaweng one day and we are looking already very much forward to it.

Best Regards
Manfred Thievessen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 6, 2019

Overall our experience at Buri Rasa was amazing. We have been staying at Chaweng beach many times before, and in different hotels every time, but this was hands down the best one! And we will be back for sure. They really look after their guests and think about every little detail. And i am a huge breakfast lover and I would have needed few more days to try everything they had on breakfast! One more reason to come back!

Room tip: We stayed at delux room. It was clean and beautiful. Even better than in pictures.
Date of stay: July 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Guide46019590785
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BRSamui, General Manager at Buri Rasa Village Samui, responded to this reviewResponded July 10, 2019

Dear Guest,

I like to thank you for your comment on your stay and my team and I are happy to hear that you enjoyed your stay at our little oasis in Chaweng beach. Looking well after our guests is one of the most important matters to us and achieving this and getting a feedback like yours makes us very proud. Hopefully you will be back with us in the future again, I like to make sure that you can try everything our breakfast has to offer for you. Thank you once again!

Best Regards
Manfred Thievessen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 6, 2019 via mobile

We had a week at this hotel and it was excellent on all fronts. We travelled with two of our young adults and their partners, taking three rooms. The Deluxe Garden Court with Dip Pool was spacious and provided a place for us to gather outside for an evening drink. It was clean and always well serviced.
The hotel is very “authentic” and has many mature gardens and trees which differentiates it from some of the newer alternatives close by. There were several nice touches, such as a pillow service, and replenishment of water bottles in the room twice a day.
It was the people as much as the facilities that made our stay. The staff couldn’t be nicer or more obliging, no matter what the question or situation. They really made the visit so much better.
Food at the restaurant was outstanding, not to mention the two happy hours.... 1pm to 3pm and 5pm to 7pm!
We would recommend Buri Rasa to anybody. Quality beachfront accomodation with some of the best swimming areas on Chaweng Beach.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank Karori
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BRSamui, General Manager at Buri Rasa Village Samui, responded to this reviewResponded July 10, 2019

Dear Karori,

It was a true pleasure having you staying with us at the Buri Rasa Village Samui and I am glad that you and your family enjoyed your stay. We are happy when our guests feel more home rather than a guest only and we are passionate about making those who visit us feel good and welcome.
Hopefully we will have the pleasure to welcome you again in the future and we are looking already very much forward to it.



Best Regards
Manfred Thievessen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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