We (2 adults and 2 young children) stayed 15 nights at the Centara Grand Samui during May/June 2014.
Our first impression of the hotel was how friendly and welcoming the reception staff were and accommodating of us traveling with 2 babies (1&2) who are quite boisterous at times. We were checked in on arrival much earlier than expected which helped us immensely with the kids. The kids were treated like royalty and this set the standard for the rest of our trip.
We had a pool room. The room was lovely, clean and well equipt.
The grounds are maintained beautifully. The pool is clean, the beach is clean, the facilities provided are excellent. The food is fantastic with an excellent breakfast buffet. The staff AMAZING!!!! Every staff member we have encountered are friendly and wonderful to the kids. We could not have asked for anymore from the Grand Centara, it was truly a wonderful experience.
We had a problem with one tile in our pool area which was hot to touch and after speaking with management they immediately provided matting to cover the tile as an interim and then moved us to another room, even though we were quite happy with just matting.
We will return not only for the hotel, it's facility's and location but for the wonderful hospitality of the Centara staff.
- Official Description (provided by the hotel):
- Superbly located along Chaweng, Koh Samui’s finest beach. Centara Grand Beach Resort Samui offers first class Thai hospitality. Enjoy the exceptional facilities of this award winning deluxe resort which combines the spirit and culture of the island with a tranquil ambiance and sheer beauty. A choice destination for lovers of water sports in particular and everyone in general. ... more less
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- Also Known As:
- Centara Grand Beach Resort Samui Hotel Chaweng
- Centara Grand Beach Hotel
- Hotel Centara Grand Beach
- Centara Grand Beach Resort Samui Ko Samui/Chaweng, Thailand