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“Gorgeous resort! Got married here!” 5 of 5 bubbles
Review of Nora Beach Resort and Spa

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Nora Beach Resort and Spa
Ranked #12 of 104 Hotels in Chaweng
Certificate of Excellence
Uppsala, Sweden
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Gorgeous resort! Got married here!”
5 of 5 bubbles Reviewed March 6, 2013

We got in contact with Michelle to get married at Nora Beach Resort in February 2012 and started planning for our wedding in January 2013, however we wouldn't really have needed all that time since everything was so easy with Michelle. We wanted a romantic place in Koh Samui that was not on the main strip as we wanted to have a bit of a quiet area for the wedding, but also somewhere that is nice and close to all the clubs and touristy stuff for our guests to enjoy. Nora Beach Resort catered to all our guests different price levels of rooms and even gave us a big upgrade to the best room at the resort, which was the most beautiful room I have ever stayed at. The rooms are a bit more pricey than other hotels but there are loads of cheap hotels nearby if that is what is holding your guests back. We had 60 guests at our wedding and it was more than what they usually had but we fit perfectly and we may have taken up a lot of space during the week at the pool (the pool bar was my favourite spot) but the staff just thought we were fun and didn't complain about us being noisy or anything like that.

Everything went real smooth from contact during the year planning the wedding with Michelle to the service when we arrived and everything we asked for Michelle was able to fix. Michelle just sent options of flowers, cakes etc and we just chose what we liked and even if we wanted something special, we sent a picture of it and they made it happen. We were treated like royalty and the staff at the resort were amazing. We even changed our minds with flowers, songs and food when we got there (a week before the wedding) and it was no problem. Michelle even recommended a place where the groomsmen had their suits made 3 days before the wedding. Everything from the decorations, to the food to the location was just amazing. You could tell that Michelle had done a lot of weddings as I didn't have to think about anything. My one big wish was to ride in on an elephant to the ceremony and due to it being a windy day we could not do it the way we had imagined by walking down the beach but Michelle made it happen so we walked in a different way, which turned out even better! I can definitely recommend the hair & makeup people as well as the guitar duo - so romantic! The spa at the resort is also one of the best massages I've ever had and the food... just wow! Best food I've had at any wedding!

This resort really knows good service. On New Years Eve, we had booked the dinner for 50 people but due to the very unfortunate rain, we could not sit at the table and instead the resort sorted it out very professionally with a buffet and made up for the bad weather with free drinks all night. The night ended with us all jumping into the pool at midnight. One of my best memories.

We really got our dream wedding and we could not have had it without Michelle and the team at Nora Beach Resort! A big thank you to all of you. I would definitely recommend this place for a wedding. We hope to be back for a holiday and stay in the beach pool villa and never leave the room!

Feel free to contact me if you are planning your wedding there and need any help.

Room Tip: The beach and pool villa was just amazing! I definitely recommend this if you can afford it. Otherwi...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, March 10, 2013
Dear Louise,

Greetings from sunny Koh Samui and from Nora Beach Resort & Spa,

I hope that you had a pleasant return journey and you have enjoyed your honeymoon.

It was our pleasure to have you as a guests and thank you very much to share your experience on tripadvisor. I have passed everything to our staff and especially to Michelle. She has been delighted to hear that you had such a great time.

In the name of Nora Beach Resort & Spa team we wish you all the best and already looking forward to welcome you again.......soon.

Yours Sincerely,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (201)
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English first
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

We booked to stay at this resort after reading many of the positive reviews on Trip Advisor, however we were very disappointed. Upon arrival the resort looked fantastic but it all went downhill from here. We are not ones to be fussy but do have expectations of a resort which claims to be 4 star.

What we liked:
Location: It is located away from the main town but still within walking distance (about 10 - 15 minutes) and the resort does provide a shuttle transfer service.
Staff: were very friendly and helpful

Dislikes:
Rooms:
We stayed in a Nora Villa as this had been recommended on Trip Advisor.
- The villas are quite dark and there is a definite lack of privacy as the neighbouring villas and balconies looked DIRECTLY into our villa
- The cushions and couch had stains on them and looked like they needed to be replaced
- Our bed was incredibly hard, I woke up and actually thought I was sleeping on the floor!! However after one night we requested a softer mattress which fixed this problem
- The air conditioner in our room made a terrible rattling noise when turned on medium or low, which we notified the staff of and they said someone would look at it. I'm not sure if anyone did as it still made the noise so we just kept it on high for the rest of our stay
- The television is not a "flat screen TV" and is actually quite small. One of our movie channels did not have sound for some reason and as there was not many English speaking channels, was quite annoying at times.

Room Service:
- ordered this for one night but didn't again. We ordered spring rolls (amongst a few other dishes) and while they were quite good, one roll was cold which was a bit off putting.

Buffet Breakfast:
- Was pretty good except for foods being replaced when needed. There were also quite a few cats running around the restaurant and dining area.

Pool:
- The actual pool is really nice however there was nowhere near enough pool lounges/chairs, and guests would "reserve" their chair with a towel when going down for breakfast. One morning all the chairs/lounges were taken at 9am!!

Fitness Centre:
- Dirty and had a very unpleasant smell about it. No cleaning fluid anywhere for any of the equipment.

All in all this resort was a bit of a disappointment and definitely did not live up to the reviews. If you are after a true 4 star resort we would recommend staying elsewhere or at least in a better villa. Unfortunately we won't be returning to this resort in the future.

Room Tip: Do not chose the Nora villas!!
See more room tips
  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank turtleshell23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, March 10, 2013
Dear Guest,

Greetings from Nora Beach Resort & Spa,

Your invaluable feedback is very important for us therefore I was concerned to read that on this occasion we did not meet some of your expectations.

Please accept our sincere apologies for the inconvenience caused. Please note that I have personally passed your comments to our Head of Department managers, in order to ensure that the high level of our services is maintained at all times.

Thank you once again for sharing your feedback on tripadvisor and thereby giving us the opportunity to enhance our service quality.

Meanwhile, if I can be of any further assistance, please do not hesitate to contact me.

Yours Sincerely,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 5, 2013

Wow one of the best and most beautiful hotels I've been!
Royalty service, excellent staff, smiling and welcoming!
Upon arrival the hotel staff make for you the check-in while waiting calmly in the stunning lobby.
Hotel grounds are beautiful, all clean and well maintained!
We stayed in a nora villa, which was so nice and clean
Photos of the site fail to describe how beautiful room in reality!
The pool is on the beach, stunning pool with a bar in the pool
Breakfast on the beach and by the pool. Quiet and pleasant hotel
Free internet. Three times a day has a free shuttle from the hotel to the center of the beach and back. In the evening also have other transportation to the city center costs 50 baht per person. Driving distance is very close and you can even walk. Just a five minute walk you can find laundry, convenience store 7/11, Car and scooters
Definitely return here and recommend to friends!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank moran b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, March 10, 2013
Dear Guest,

Greetins from Nora Beach Resort & Spa,

Thank you for taking the time to share your feedback on tripadvisor following your recent stay. I hope that you had a pleasant return journey.

Once again thank you for such a nice review. We are very happy to read that you enjoyed your visit. Your positive feedback has been shared with the entire team in the hotel and everyone is delighted to see that their efforts are greatly appreciated.

We are looking forward to welcoming you back for another memorable holiday.

Best regards,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 4, 2013

Will see you in 2 weeks for our Honeymoon!! We cannot wait.
Nora booked for two weeks; review to follow.
I hope it will remain an 'excellent' rating!!

I have already emailed the resort to inform them that it is our honeymoon, and they responded the same day with acknowledgement and promised an upgrade depending on availability.

So far, so good...

The photo's look stunning!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lee564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, March 10, 2013
Dear Lee,

Greetings from Nora Beach Resort & Spa,

We are looking forward to welcome you soon. I do believe that you will love it.

See you soon and have a safe flight.

Best regars,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed February 28, 2013

Couldn't ask for a better place to stay!

Sadly only stayed for 4 nights but the experience was wonderful.
We had issues with our kettle at 2am and the wonderful staff were down in all of a few minutes.

The hotel was spotless! The staff were always friendly and were happy to have a joke as they got to know you in a small space of time!

Was also very pleased with an upgrade when they didn't have any twin rooms left! :)

Only thing I recommend them to do is to set a time limit on the sun beds, we were informed by a couple that you had to be down early to receive one for the DAY. We weren't happy to see people get up from their sun bed and not return for hours one case being 5 hours later. If you weren't down there by 8am you would miss out for the day!

Throughly enjoy my stay here and will highly recommend it. Clean, friendly and has a perfect position away from the busy Main Street but not to far that you can't walk!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ccarmody123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, March 3, 2013
Dear Guest,

Greetings from Nora Beach Resort & Spa,

Thank you for taking the time to share your feedback on tripadvisor.

It's always nice to read that you enjoyed your time here at Nora Beach. I'm glad you have been able to be upgrade. We always try to do that, if we have rooms available.
Please note that we are aware of the situation with sun beds and we are already making an improvement. Altogether 30 new sun beds will arrive at our resort within one week time. We believe that it will solve our problem.

Once again thank you for sharing your experience and we are looking forward to welcoming you back for another memorable holiday.

Meanwhile, if I can be of any further assistance, please do not hesitate to contact me.

Best regards,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 24, 2013 via mobile

Nora beach resort and spa was brilliant. We were on our honeymoon and wanted something quiet and romantic we stayed in one of the Nora Garden Villas and was impressed with its size. It had a private entrance with an outdoor shower which was perfect after our sandy beach walks. The bed was huge and so was the bathroom which was equipped with a spa bath and another shower. The free wi fi was very handy and you didn't have to keep logging in each time you came back into the resort which was handy. There is also a DVD player for those night you just want to chill in your room and watch a movie. The balcony also has enough trees and flowers around to make it feel very private to sit outside.
The food is lowly here and so are all of the staff. They couldn't do enough to help or make booming for us. The pool was a prefect size for the resort and watching the sun come up while you say down attie beach restaurant for breakfast was just the perfect start to the day. The gym is a little small but adequate to have a workout for about 4-5 people at one time. We also treated ourselves to a two hour spa relaxation package. It was amazing!!!!
My only recommendation is that you ask for a villa closer to the pool so that you can take advantage of those beatiful views, but that's our fault, we should have booked that. Apart from that, I would definitkey come back and stay here. The location was perfect and they had several free shuttle buses that went into the center on chewang and back every day.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NicolaAndNickPaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, February 27, 2013
Dear Guest,

Greetings from Nora Beach Resort & Spa,

Thank you for taking the time to share your feedback on tripadvisor following your recent stay at Nora Beach Resort & Spa. I hope you had a pleasant return journey.

We are very happy to read that you enjoyed your visit. Your positive feedback has been shared with the entire team in the hotel and everyone is delighted to see that their efforts are greatly appreciated.

We are looking forward to welcoming you back for another memorable holiday.

Meanwhile, if I can be of any further assistance, please do not hesitate to contact me.

Best regards,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level Contributor
326 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed February 18, 2013

Firstly, I must say a big thank you for the complimentary upgrade from nora villa to a pool villa. A lovely surprise upon our arrival.
The Hotel: Stands well and is set in very pretty grounds. It is away from the hustle and bustle of Chaweng but still within walkable distance. The hotel did have quite an impersonable feel though. We hardly saw anyone away from the pool area (which we only visited once) and on the odd time we walked down to the beach area in an evening there was no one in the restaurant or bar.
The Villa; This was very spacious and private with its own entry gate and wall surrounding it and had a pool with a jacuzzi feature. The villa was kept clean and stocked with towels etc. Each morning there was the odd dead ant on the bathroom floor but I never saw any in the lounge/bed area of the villa and I never identified anything else either - this is not a criticism but just an assurance to others who have read reviews re creepy crawlies.
The Beach; I was disappointed with the beach, a little grittier than expected - there were sandbags strewn everywhere, some of which were burst open. In the break between the ocean villas and another hotel were amounts of rubbish. I would have thought the hotels along this stretch would have formed some sort of co operative to keep the beach clean between them. The beach in Chaweng itself is much nicer but the down side is much busier.
The Spa; both myself and my husband had treatments. I was not so impressed with mine which I felt was quite rushed and a little haphazard. The advice and treatment they gave me for my rather bad suburn helped though so I am grateful for that. My husband had no issues with his treatment - he said it was very good.
Overall; We were booked bed and breakfast but after one 'just average' breakfast we chose not to take any more. We never had a meal in the hotel either as we like to venture out. There are no complaints regarding our stay here. Staff are friendly and efficient. The Hotel and grounds are clean and tidy but this Hotel and it's residences are looking 'tired' and would very much benefit from an overhaul and redecoration to merit the 4* status.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank judeloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Nora Beach Resort and Spa, responded to this review, February 21, 2013
Dear guest

Thank you for staying at Nora Beach Resort & Spa and for providing us with your feedback for our improvment.

We apologize for not meeting some of your expectations during your stay with us. Our service consistency is something which we are always working to improve so that we may deliver an enjoyable experience to all of our guest.

Regarding to te beach, last couple months the sea has been very raugh and bringing lot of rubish. We are trying to clean 2-3 times per day. Now the sea is getting much better.
Yes you are right, the resort on right hand site and the land property on left side is not so nice. Please note that we are aware of that and we already make some improvements. We are planning to clean this area in a very short time.

I'm sorry to hear that your spa treatment did not meet your expectations, I'm happy that your husband enjoyed it.

Please feel free to contact me directly on om@norabeachresort.com I 'm wondering what was wrong with the breakfast.

Once again thank you.

Yours sincerely,

Matus Valent
Operation Manager
Nora Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nora Beach Resort and Spa

Property: Nora Beach Resort and Spa
Address: 222 Moo 2, Chaweng Beach, Bophut | Koh Samui, Suratthani 84320, Chaweng, Bophut, Ko Samui 84320 , Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Chaweng
#8 Spa Hotel in Chaweng
#9 Luxury Hotel in Chaweng
#12 Family Hotel in Chaweng
#12 On the Beach Hotel in Chaweng
#17 Romantic Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nora Beach Resort and Spa 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Nora Beach Hotel Chaweng
Nora Beach Resort All Inclusive
Nora Beach Resort And Spa Ko Samui/Chaweng, Thailand

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