the hotel is nicely located, situated near banana fan resort, the beach is very nice better than the north of chaweng. The hotel is newly built and it clean, the pool is great with a good view at the beach.
Now the disappointing part,since it a new hotel some of the room are not finish. Our bathroom was not paint and it already cracking. Also in the bathroom, it was so small that we didn't have room to put our stuff (sink only). i would not do business with the one who built this place, it lack of details. As with new hotel, the staff is still in formation(even the GM is new), half of the staff doesn't speak english or very little. As of results, a few of our orders was mix up. At my check out, the guy did a mistake by over charging me, i told him to correct it and he wasn't familiar with the machine. I did pull out the manual instruction, since i was in a hurry i told him to give me the over in cash instead of waiting for him. On a good side, the staff are very nice and willing to help.
So would i recommend the hotel, yes if the hotel charge as a 3 star hotel but since it consider as a 4 star and charge a lot. You can have better around for less. Maybe consider Le Murraya, since it the same owner, you can use the Synergy pool and beach section but i think it unfair since you paid to be in front of the beach and Le Murraya is not.
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- Also Known As:
- Synergy Samui Resort Ko Samui/Chaweng, Thailand