It was a nice experience overall and will definitely revisit!
There was a slight boo boo when we arrived and no room was available. Daniel, the customer service manager, did a good service recovery by arranging an upgrade to a 5* hotel - Bhundari and ensured he sees that we're covered for the day himself.
We came back the next day and were greeted by attentive and friendly staff throughout our remaining 4 days stay. Apart from great staff, hotel is strategically located at Chaweng Beach - just 5mins walk from hotel room to the beach front...restaurants, pubs, shops are lined just outside the hotel. Room is cleaned dutifully every day.
Stay came with breakfast with lots of variety and staff is very attentive to our needs and always greet us with bright smile. The captain, T, is commendable for his attentiveness and friendliness.
I will definitely revisit for the location and friendly hospitality.
- Official Description (provided by the hotel):
- Welcome to your own paradise, enveloped in breezy elegance and shaded by majestic coconut trees. Enjoy a taste of tropical living, bask among blooming native flowers and sweeping ocean views and delight in an idyllic holiday of relaxation and pampering. Chaweng Regent Beach Resort, where impeccable service and luxury accommodation await, offering a refuge to promote health and wellness with palate-pleasing experiences.This is the place to relax. There is nothing to disturb the blissful tranquility of Samui. This is a place to explore. There is much to see and do, but only at a pace you set yourself. Chaweng Regent Beach Resort is a stunning beach front resort, situated on the famous Chaweng beach on Koh Samui. Conveniently located only a short walk away from the vibrant excitement of Chaweng with its many entertainment spots, restaurants and shopping centers, our resort offers the very best location to suit all tastes. Whether you want to get away from it all and relax in our tranquil surroundings or shop till you drop, Chaweng Regent Beach Resort has it all! ... more less
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- Also Known As:
- Chaweng Regent Beach Hotel Chaweng
- Regent Koh Samui
- Chaweng Regent Beach Resort Ko Samui, Thailand