We have stayed at the Blue Lagoon in Chaweng previously and more than a few times. Ten years had passed since our last stay and we booked a short holiday there in April 2013.
When we read the reviews the Hotel had received from some guests in 2012, we were concerned as there was much negativity, so we contacted some of the more recent reviewers for further information. We made the decision to go ahead as planned and we certainly do not regret that choice.
Airport pick up - Our transfer driver was waiting patiently at the meeting point with our names clear and large on his plaque. The vehicle, a local version of a SUV or Suburban easily took our four travellers plus luggage. A very short and smooth ride to the hotel.
Check in formalities - simple and straight forward and the Front Desk staff genuinely helpful and friendly. Escorted to our rooms by the staff we were shown how the card keys operated the doors and power, where the amenities in the rooms (hair dryer, safe, etc, etc, were located.) Overall a very smooth arrival procedure. One hiccup was that we had specifically requested interconnecting rooms and there was a chest of drawers standing in front of both sides of the interconnecting doors. A single telephone call to reception and this was addressed very promptly.
Rooms - Our rooms were very clean, properly aired, the beds very comfortable and the bed linen spotless and fresh. Yes, the rooms were a little dated and would benefit from some cosmetic work, but while the heavy teak furniture and beds are not to everyone’s taste, they do fit with the character of the hotel. Special mention of our housekeeper who did a brilliant job keeping them that way during our stay right down to arranging our kids travel buddies' by size on their beds.
Gardens - On arrival the gardens were beautiful, but were a bit overgrown and in need of attention. On our second day a team of gardeners were hard at work doing just that. By the time we left, the effort being put in could be easily seen. The Blue Lagoon is built in the Thai 'longhouse' style with the three major wings encapsulating the central gardens and pool area. The poolside bungalows sit between the longhouse wings and the beach.
Pool - B.E.A.utiful... - recently refurbished in blue tile and surrounded by palm trees with what I consider the best views out over the lagoon. The Jacuzzi section was being replumbed with new pumps and controls during our visit so that should be in full operation by now. The pool bar is staffed, but the barman would actually go to the restaurant to get any drinks we ordered, very friendly and polite young man, working hard on his English.
Restaurant - The Kantara is also in the traditional Thai style and was built in the past ten years or so. Buffet style breakfast was ample and with a good selection of local and western style breakfasts. The duty Chef will prepare your eggs in your choice of style while you watch.
The restaurant staff were very attentive and very friendly without being overwhelmingly so. They made dining there most enjoyable.
Dinner - The Kantara's location makes for a wonderful dinner especially if you are there during the rise of the full moon. The Blue Lagoon is effectively on the East side of the island and while not getting the tropical sunsets, the rise of the full moon makes up for that.
The current menu is quite simple and should cater for most tastes, the meal was fresh and very tasty, and was quite well priced, especially in comparison to some of the restaurants in town. Diners have the options of inside dining, alfresco on the deck outside the restaurant or on the beach itself, adjacent to the beach bar. Again service was good and the staff lovely.
The Beach - Located on the northern end of Chaweng Beach, the Hotel, stretches from the main road through Chaweng through to the sheltered beach of the actual lagoon. Offshore and to the left, a privately owned island and to the right a reef island, shelter the beach from any strong waves. The lagoon is quite shallow in this area and more suited to paddling or wading but is a perfect depth for those with children who just want to splash about. On arrival, there was an amount of natural debris scattered around, what you might expect following a big tide or small storm, leaf litter and fallen palm fronds but certainly not discarded bottles or trash. By our second day all this had disappeared and the beach was looking far improved, especially where the gardens team had raked it smooth and picture postcard crosshatch - a very nice attention to detail.
There is a heavy rope that runs along the beach at the high tide mark. This rope marks the Hotels part of the beach as distinct from the public part. The beach sellers do not usually cross into the Hotel’s area unless invited so you can enjoy the beach with a minimum of interruptions.
The Beach Bar - lovely spot for a cold beverage, cocktail or snack. Service was prompt and polite and the barman quick to respond to guest needs. Sea kayaks are available for hire, from the Beach bar, by the hour and at a very reasonable rate. Hiring them from and returning them to the Beach Bar has the added plus of being able to immediately address any thirst you might have worked up while paddling out and about the lagoon.
The hotel also has a number of bungalows, across the road from the main property and away from the beach, I cannot comment on them as we did not actually stay in them.
During the few days we were there, a concerted effort in addressing a range of issues that have been raised by other guests in late 2012 and early 2013, in and around the Hotel was clearly being made. While the Hotel may not be to everyone's taste or expectations, I feel it fair to say that this hotel, under the guidance of the new Management Team is now working very hard to regain its place amongst other accommodations available on Koh Samui.
Staffs were very friendly and polite and most spoke English to a good level (much better than my limited Thai)
Our rooms were clean, ready, and adequately provisioned, just a little out of date and would benefit from some cosmetic freshening up.
Restaurant food was good and well priced.
Pool - Excellent.
Location - Excellent.
- Official Description (provided by the hotel):
- Chaweng Blue Lagoon Hotel is a 4-star hotel nestled in a tropical garden between palm trees, lush bushes and flowers, and the beach.At our resort, we offer Superior Rooms, Deluxe Rooms and Deluxe Suites in our five 2-storey buildings. If you would like to spend your holiday in a more private way you can also book one of our Deluxe Villas right next to the beach or pool.Although being one of the smaller resorts on Chaweng Beach we have excellent staff who know how to make you feel comfortable from the very first minute to the very last. This is certainly one of the many reasons why we enjoy a long list of repeating guests throughout the year enjoying our family-style atmosphere. ... more less
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- Also Known As:
- Blue Lagoon Koh Samui
- Blue Lagoon Hotel Ko Samui/Chaweng, Thailand