We are regular guests and have seen the decline of this hotel over a number of years. They have the best location on the beach but don't leverage it to get the best from it.
Work was being done on the reception and parking area when the money should be spent on rooms and as others have said simple things like beach towels and hand towels for the rooms.
Staff try hard but you must remember this is Thailand so it's not always perfect. We also suffered what we initially thought was a touch of food poisoning - but with 3 of us getting ill over 3 days we think it was something from the hotel. Not a great experience but again it happens - lets hope staff fix whatever it was.
We also noted a lack of any management over the Xmas new year period which is strange - surely this is when you make an appearance to ensure everything is running smoothly.
Still love Thailand and especially Chaweng beach. Just hoping the owners invest - or find someone willing to invest and get the resort back to its best.
- Official Description (provided by the hotel):
- Chaweng Blue Lagoon Hotel is a 4-star hotel nestled in a tropical garden between palm trees, lush bushes and flowers, and the beach.At our resort, we offer Superior Rooms, Deluxe Rooms and Deluxe Suites in our five 2-storey buildings. If you would like to spend your holiday in a more private way you can also book one of our Deluxe Villas right next to the beach or pool.Although being one of the smaller resorts on Chaweng Beach we have excellent staff who know how to make you feel comfortable from the very first minute to the very last. This is certainly one of the many reasons why we enjoy a long list of repeating guests throughout the year enjoying our family-style atmosphere. ... more less
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- Also Known As:
- Blue Lagoon Koh Samui
- Blue Lagoon Hotel Ko Samui/Chaweng, Thailand