When we booked the room we had requested two beds, when we checked in we had only got one bed so we were moved to a second room.
In the second room out aircon didn't work so we had notified staff twice and were told that they were "too busy."
When we were approaching staff about these matters the girls at the desk were very rude and not helpful at all.
We were moved to another room and the bed was hard as a rock.
Overall the service was poor and felt like we were a hassle to them, rooms were pokey and small and it would almost be comfier to sleep on the floor.
Only good thing we found about this hotel was the beach.
We checked out of the hotel after one night stay and requested a refund!
- Official Description (provided by the hotel):
- The boutique Impiana Resort Chaweng Noi is on a secluded, white sand beachfront with sunrise views. Set among lush tropical gardens, the 96 contemporary Thai inspired rooms are a great base to explore the island’s beauty or laze by the pool or beach to fully recharge. Enjoy friendly service and tantalizing cuisine at Sabai beachfront restaurant, chill at the beachfront bar or treat yourself to a pampering treatment at Swasana Spa. For something really special, indulge in a private dining experience on the beach with your loved one. Located only 5 min from Chaweng by shuttle bus, you’re very close to the shopping, restaurants and nightlife Samui has to offer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Fastbooking, Hotels.com, Booking.com, Priceline, Ctrip TA, Agoda, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Impiana Resort Chaweng Noi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Impiana Samui Resort And Spa
- Impiana Samui Hotel Bophut
- Impiana Resort Chaweng Noi Ko Samui, Thailand