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All reviews olivio restaurant pool villa executive villa chaweng beach italian food our honeymoon shallow water spacious room rooms are big beach front main part bars and restaurants the main street sun loungers happy hour tide taxi
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Reviewed September 28, 2015

It was ok. The room was big and the bed comfortable. The bathroom was weirdly set out, with two sinks, one of which didn't work. Not sure why that was there?! The walls of the shower room were a bit crumbly and old looking and in need of an update. Main bugbear was the sliding door to the balcony didn't shut properly leaving a mosquito sized gap! There is a waterfall with ponds and lots of greenery running through the middle of this hotel so there were lots of mozzies about. Another problem we had was that the aircon in our room kept breaking. Someone came and fixed it twice but it never lasted resulting in two sleepless nights. Service from reception was helpful though and the breakfast quite good actually. Quite far out of Chaweng and the hotel's shuttle only runs at certain times of day, which were never convenient for us. Easy to get a taxi or tuk tuk into town though.

Stayed: September 2015, traveled with friends
Thank Manckd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT_BaanHaadNgam, Manager at Baan Haad Ngam Boutique Resort & Villas, responded to this reviewResponded October 31, 2015

Dear Manckd,

Thank you for sharing your impressions on Trip advisor. We are truly sorry if you did not experienced the level of facilities you are right to expect from Baan Haad Ngam Boutique Resort. Please accept our sincere apologies if it wasn’t.

Thank you for taking the time to share your honest feedback. Comments and constructive criticism are always welcome. If possible, please send us a message through this email address gro@baanhaadngam.com, we just need to make it up to you and we want to know what is the room number that you had stay here, so that we can double check and make it improve.

Again, sincere apologies from us. We would love to welcome you back with the goal of making this up to you.

With Warmest Regards,
The Management & Staff
Baan Haad Ngam Boutique Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2015

We were in a villa and I recommend this accomodation. The villas are private and fenced with trees and shrubs. The pool was always warm and refreshing after a day touring or shopping. The rooms are air conditioned as you would expect and have plenty of space. The shower was a highlight with its rainfall type shower head, very nice.

Room Tip: The villas are worth the extra money if you can afford it or the garden deluxe suites
  • Stayed: September 2015, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Craig P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT_BaanHaadNgam, Manager at Baan Haad Ngam Boutique Resort & Villas, responded to this reviewResponded October 27, 2015

Dear Craig P,

Thank you for taking the time to share such a complimenting review following your visit at Baan Haad Ngam Boutique Resort.

It was certainly a pleasure to read that you thoroughly enjoyed our facilities. There is nothing more motivating than guests who take the time to send a note of appreciation.

Again thank you for your kind words. We look forward to serving you again soon.

With Warmest Regards,
The Management & Staff
Baan Haad Ngam Boutique Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2015 via mobile

I've staid at this Resort for 9 nights and I have to say it was really awesome! The Deluxe Pool Villa we had was everything you could wish for. Very spacious, very clean (cleaning twice a day), awesome private swimming pool and sun chairs and lovely garden. So we could had privacy in our garden or could interact with people at the beautiful main infinity pool while enjoying a nice drink ( was happy hour daily from 2:00 PM to 6:00) The best was the pool boy which was always very nice, friendly, making sure you don't run out of drinks and that he will provide you everything you need so u just relax and enjoy your time there. The Resort restaurant was very nice too. Italian restaurant but serving Thai food as well. We ate there several times and was always delicious and with a great presentation.
The location was great as well, from my point of view, not in the middle of busy and noisy Chaweng but close enough so u can enjoy the night life and a bit of peace & quiet at the same time. ( taxi ride to the centre was only 200 baht and you could easily find a taxi anytime of day or night). For some the only downside might be that you don't have a beach. Although it's situated on the beach at the high tide the water comes right to the entrance and covers all the sand, but to be honest, was so nice staying at the swimming pool that I didn't needed a beach at all. So, as a conclusion, I have nothing to complain about this place cause really made my holiday perfect and I recommend it with all my heart!

Stayed: September 2015, traveled as a couple
Thank Sunshine1207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT_BaanHaadNgam, Manager at Baan Haad Ngam Boutique Resort & Villas, responded to this reviewResponded October 27, 2015

Dear Sunshine1207,

Thank you for taking the time to review us on TripAdvisor. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us and enjoyed our facilities also service as your listed.

Thanks again for choosing to stay with us and we look forward to welcoming you in " Beautiful Island" in Samui in nearest future.

With Warmest Regards,
The Management & Staff
Baan Haad Ngam Boutique Resort & Spa

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Reviewed September 19, 2015

The rooms were lovely, typically Thai. Staff very good, cleanliness good, food good. Only one thing bothered us, the mosquitos, as the gardens are very green and lush with waterfalls. However, the staff provided us with plenty of things to combat the problem.

  • Stayed: September 2015, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank sharonhollington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT_BaanHaadNgam, Manager at Baan Haad Ngam Boutique Resort & Villas, responded to this reviewResponded September 23, 2015

Dear Ms. sharonhollington,

Thank you for your nice feedback! We are delighted to be one factor of your successful holiday. It is a pleasure to hear of your satisfaction and be a part of something positive. We would be very happy to see you again and hope that it would be soon!

With Warmest Regards,
The Management & Staff
Baan Haad Ngam Boutique Resort & Spa

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Reviewed September 15, 2015

Wonderful hotel in a great location in Chaweng on the island of Koh Samui. The staff is very friendly and accommodating. The rooms are nice and clean. The hotel area is great and so if the hotel restaurant.

  • Stayed: September 2015, traveled as a couple
    • Value
    • Rooms
    • Service
Thank MaggieM1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT_BaanHaadNgam, Manager at Baan Haad Ngam Boutique Resort & Villas, responded to this reviewResponded September 22, 2015

Dear MaggieM1979,

Thank you very much for taking the time to post such a positive review on Trip Advisor, and we thank you for your contribution.

We are delight that you appreciated the staff to be friendly and accommodating. Customer service is something we strive to excel here at the resort.

We look forward to welcoming you back to the hotel in the future and thank you once again for taking the time to post your wonderful review on our hotel.

With Warmest Regards,
The Management & Staff
Baan Haad Ngam Boutique Resort & Spa

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