Stayed here 5 years ago & the place has deteriorated. The buildings are now quite dilapidated. The WIFI drops out & the cleaning staff only seem clean your room if you ask them. We have been here for 6 nights now & the shampoo & soap in the bathroom have not been replenished since our arrival. Luckily we bring our own. The aircon at least is cold & the beach is but a few metres away. Like most resorts we find that some people seem to monopolise the shadiest spots by placing their belongings on the sun loungers at daybreak thus depriving others. Breakfast is what you would expect & usually cold. The only redeeming feature of this place is its location at the south end of Chaweng Beach. There are plenty of small restaurants outside to cater to all budgets within a short walk. One word of caution about this resort. I inadvertantly hit the wrong button on the in room safe a night prior to going on an all day trip leaving at 7.00am. I asked the fellow at reception to send someone to open it for me as the documents for the trip were inside. He told me that the engineer had gone home & wouldnt be available to open the safe until 8.00am. When I pointed out that I needed the documents he tried to brush me off by telling me to wait for a couple of hours to see if the safe would reset itself. I thought about this for a while but decided that this was not good enough. I wanted the documents straight away & I asked him to contact his superiors to arrange assistance. After a few mutterings from him I managed to convince him that I was serious about having the safe opened up as soon as possible. I pointed out to him that if I had a flight leaving before 8.00am I would miss it if he wasnt going to help. I insisted then that he get someone to talk to me right away & sort this out. Another fellow arrived who seemed more amenable to fixing this customer relations blunder & a quick phone call had the maintenance man on my doorstep within 15 minutes to open the safe, problem solved!!
This experience has soured my experience at this resort & I hesitate to recommend it to anyone if only for the attitude of the night porter. One other small problem is that someone seems to let off firecrackers at odd times during the night. I havent been able to ascertain who but I suspect it is the beachside restaurant next door which caters for the younger set who love to party on into the night.
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- Also Known As:
- B2@Samui Beach Resort Ko Samui/Chaweng, Thailand