I researched online before heading to Samui and walked the length of Chaweng beach to get to Timmys. On route we were harassed by almost every tailor (there's a lot!) and I actually went in to see the quality of fabrics at two of them so that I could compare them to Timmys.
First thing I noticed was a warm welcome and offer of refreshments. I asked about prices of suits and Timmy gave me fixed, non-negotiable price for twos suits and 5 shirts - i liked this because at Timmys everyone gets treated equally and I didn't feel like he was trying to rip me off.
Comparing the experience to those of tailors on my trip through Chaweng I appreciated his honesty and how un-salesly it all felt; there was no razmataz or sweet talking, just a genuine interest in what we wanted.
This was the first time I have had a suit tailored and the process was straightforward, clearly communicated and informative. Timmy explained to me all the options available and when I enquired about the differences, he was happy to go in to detail and how each option would suit me according to my body shape / height etc.
Upon my final fitting and payment I requested to leave my suits and shirts with them for an extra week to save me lugging it around Koh Phagnan; they were more than happy to oblige and despite a different member of staff being there when I turned up to pick it up they knew who I was and were expecting me, another example of professional service and seamless communication.
I will definitely be using their online services now they have created me a suit of perfect fit, immense quality fabric and personal touch.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.