I booked to stay here with my 21 year old daughter for 9 nights, we stayed for two! The hotel is new, but still under construction, so is noisy in the daytime and the rooms are unfinished in places. The shower in the rooms are good, and beds are comfy, this was the only positive for us.
The hotel was like a club 18-30, people going to the resort and buying alcohol and bringing it back to the hotel to drink until 4-5am. The noise was horrendous, banging doors, music, dancing and singing in the corridors, we could not sleep. We did complain to reception but they had no control of the situation what so ever. We then tried to sleep in the daytime but the noise of the building site next door was so bad it kept us awake. The pool is taken over by the young people, dive bombing and splashing, getting drunk all day.
The breakfast was cold and covered in flies on the two mornings that we stayed. We checked out and as we were doing this another couple checked out before their time, also for the same reasons, poor service, poor quality food and the noise. I spoke with the manager and he offered me an upgrade but the problems were still the same on the other side of the hotel, so we negotiated a refund of 5 nights even though I had paid for another 7 nights. However, I am still waiting for my money. This is a reflection of the service and attitude of the staff. I believe it is part of a chain so the staff have no investment and are not bothered about the comfort or service to the guests. We stayed in 6 hotels/gust houses during this trip to Thailand and this was the only one that was not family run and was the only one that we were not happy with.
This is a very honest review, I am not inclined to complain for the sake of it or if somewhere does not serve orange juice for breakfast or some other petty reason. I know you get what you pay for and the rates here are reasonable but I do expect to be able to sleep and have edible food, not a lot to ask for.
We moved to Lamai beach after our experience here as Chaweng is very much like the Benidorm of Koh Samui, and I think a lot of the hotels cater for the younger crowd.
- Official Description (provided by the hotel):
- A Colorful hotels location of the quiet Southern section of Chaweng Beach with 152 building room well equipped, elegantly appointed guestrooms offering spectacular mountain and sea view for a refined retreat and relaxed swimming pool holiday experience. Well placed in the beaches area of Samui city, Samui Verticolor provides a most conducive spot for you to take a break from your busy days. The hotel lies 1.0 kilomater from the city center and provides accessibility to important town facilities, for those of you who want to venture out, The Samui Institute of Thai Culinary Arts, Thai Boxing Stadium, Pru Chaweng are just some of the attractions available to visitors. The Samui Verticolor is a 15 minute drive from Lamai Beach and Samui Airport. The Big Buddha Temple is a 20 minute drive awayThe hotel offers a restaurant. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. The staff can provide tour/ticket assistance, tour assistance to explore the surrounding area, and translation services. Additional amenities include a fitness facility, laundry facilities, and room service (during limited hours). For a surcharge, guests have access to a roundtrip airport shuttle during limited hours. Guest parking is complimentary. A total renovation of this property was completed in November 2011.Important thing we do have free shuttle bus two times per day to sister hotel Samui Resotel and Chaweng Cove to relax at the beach club. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Ctrip TA, Hotels.com, Hotwire, Travelocity, Cancelon, Orbitz, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Samui Verticolor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Samui Verticolor Ko Samui/Chaweng, Thailand