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Mercure Samui Chaweng Tana Hotel
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Reviews (706)
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All reviewsnice hotelpool barkoh samuithe main roadjunior suiteminute walk to the beachcomfortable staystayed here for nightssouthern endcentral festival mallbeach accesswalking streetrooms are beautifulfront officebuffet breakfastloved this hotelmain part
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285 - 290 of 706 reviews
Reviewed March 10, 2014

We were really happy with this hotel. Built in 2011, the building is quite new and clean. Room had everything you need (tip: beers and Doritos at the 7-11 down the road are cheaper than the mini bar!). The pool area looked nice but we opted to spend our afternoons on the beach. Chaweng beach has soft white sand and is great for swimming. This hotel is a little away from the action, but just a quick walk to the beach. You have to walk a bit to most places in Chaweng but this means that the room is nice and quiet for sleeping. Big comfy bed! Great A/C. Recommended.

Room Tip: Higher floor, back of the hotel away from the road.
  • Stayed: February 2014, traveled as a couple
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Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this reviewResponded March 13, 2014

Dear Liz

It is always a pleasure to receive a feedback from our guests. Thank you so much for sharing your experience at Mercure Samui Chaweng Tana.

We are glad to hear that overall you had a great stay. In terms of the hotel location, Mercure Samui Chaweng Tana is situated just on the Chaweng road with 10 minutes walk to meet with shopping street.

Once again, thank you for your kind feedback and recommend our hotel. Wishing you a lovely weekend and we truely hope to see you again soon.

Regards,
Nalinee Krisadavivat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this reviewResponded March 13, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 7, 2014

This hotel gave me the creeps. Reception area and pool area are not bad, but the rooms suck. They seem to be aiming for a minimalistic style, but the result is a cold, bare room where floor, walls and ceiling are all bare cement. The extremely low bed makes you feel you are lying on the floor. I felt in prison, not on holiday. I moved out after one night. Suggest you find somewhere else.

  • Stayed: February 2014, traveled solo
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1  Thank Jorulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this reviewResponded March 13, 2014

Dear Mr. Jorulf

Thank you for taking your time to write the review during your stay with us.

Please accept our sincere apologies for some of your less satisfactory experience about the room design. It is through feedback such as yours that we are able to improve the quality of our products to better meet the needs of our guests.

Regards,
Nalinee Krisadavivat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

We had a lovely stay at the Mercure in January 2014. The hotel rooms are nice and well looked after, they have everything you need in them. The breakfast staff were wonderful! They made us feel very welcome and remembered us every morning! Good location, everything you would expect from an Accor Mercure property.

  • Stayed: January 2014, traveled with friends
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2  Thank Nicola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this reviewResponded March 13, 2014

Dear Bertie748

Thank you for choosing to stay at Mercure Samui Chaweng Tana and taking your time to write the comment about us.

we are delighted to read that you like the hotel service and facilities, had comfortable stay and enjoyed our hotel.It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. We all look forward to welcoming you again on your next visit to Koh Samui.

Looking forward to welcome you back to Samui again

Regards,
Nalinee Krisadavivat
General Manager

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Reviewed February 24, 2014

We have a suite on the second floor, very nicely decorated as the whole hotel is. It's a town hotel so no view and that cannot be changed so the view in on the main road. Nevertheless we haven't been bothered by outside noises and we could sleep very well. What makes the hotel a jewel is the staff: attentive, gentle and collaborative. Our thanks to Ms Noon, Ms Be, Mr Tum and to all the others who made our stay very nice.

  • Stayed: February 2014, traveled as a couple
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1  Thank TheLing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this reviewResponded March 13, 2014

Dear TheLing

Thank you for taking the time to share with us the feedback about your recent stay.

we are delighted to read that you had an comfortable stay and enjoyed our hotel,especially the friendliness of our staff, Noon, Bee and Tum. Your comments have been shared with the team and made them very proud and encouraging to strive for it every day.

We all look forward to welcoming you again on your next visit to Thailand.
Looking forward to welcome you back to Samui again

Regards
Nalinee Krisadavivat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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