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“The best ever!”
Review of Eranda Herbal Spa

Eranda Herbal Spa
Ranked #2 of 13 Spas & Wellness in Chaweng
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Eranda Herbal Spa in Koh Samui Thailand. Our day spa is set in more than 7,000 sqm2 of beautifully landscaped tropical gardens with cascading waterfalls and a stream winding its way down from its high perch over Northern Chaweng of Samui. Eranda Herbal Spa has the relaxing and soothing ambiance you would expect from a high quality spa facility with the taste of luxury and exclusivity for an ultimate pampering experience. Truly the best spa in samui.
Los Angeles, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“The best ever!”
Reviewed May 31, 2013

Very good environment, clean and close to nature. we loved the samui sensation package! very relaxing specially the herbal steam and pool. the private sala is warm and clean. the therapist are very professional and friendly, they do have a good man in charge who picked us up in our hotel and took care of us. a very good philipino named darwin .Can't wait to have the treatment everyday!

we will definitely come back here next year!

Visited May 2013
Helpful?
2 Thank maria r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErandaSpaThailand, E Commerce Manager at Eranda Herbal Spa, responded to this review, June 9, 2013
Thank you so much for taking some time in reviewing us here in Tripadvisor. We are very happy to know that you enjoyed having your spa treatment here with us and it is our pleasure to be of service to you. We are happy to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 reviews from our community

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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
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English first
Munich, Germany
Level Contributor
97 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 207 helpful votes
“Good Spa and Nice view”
Reviewed May 28, 2013

Quite a good choice not expensive and they provide round trip transfer for free from the hotel to spa. The locate is near by Anantara Lawana and Airport. I love Sensation Samui Package its really nice, sound of forest, water fall, relax song and you will feel real relax and enjoy massage, will visit there again

Visited May 2013
Helpful?
2 Thank Monkeymunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErandaSpaThailand, E commerce Manager at Eranda Herbal Spa, responded to this review, November 20, 2013
Hi monkeymunich_jay,


Thank you so much for taking some time in reviewing us here in Tripadvisor.

We are happy to know that you've enjoyed your relaxation time here with us.

We do hope to welcome you here again in the not so distant future.





Sincerely yours,


Darwin Noriega
E commerce Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Best spa experience in Thailand”
Reviewed May 1, 2013

In our two-month vacation in southeast Asia, we had approximately 12 massages - and this was
the best one! The setting is beautiful, individual buildings are set into the side of a hill, with waterfalls and bridges, and beautiful grounds - it is very peaceful and tranquil. The products the spa utilizes (shampoo, soap, massage oil, etc.) are top quality and the scents are amazing! We did a package which included the cave steam room, plunge pool, massage, and facial - all administered by professionally in a couple's room. You can definitely get massages everywhere that are much cheaper - but if you want some pampering and atmosphere, this is absolutely the place to go.

Visited April 2013
Helpful?
1 Thank Shiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErandaSpaThailand, E commerce Manager at Eranda Herbal Spa, responded to this review, November 20, 2013
Hi Shiles,



Thank you so much for taking some time in reviewing us here in Tripadvisor.

We are overwhelmed by the satisfaction you've received from our services and we

are very happy to serve you.

We do hope to welcome you here again in the not so distant future.



Sincerely yours,


Darwin Noriega
E commerce Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
112 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
“Nice setting but service could improve”
Reviewed March 24, 2013

Visiting a quality spa for a premium massage is one of the pleasures of any visit to Thailand. Invariably you leave feeling totally relaxed and/or energised. The experience is so enjoyable people like us reckon its good value. Because the Spa at our Chaweng Beach resort was being renovated we opted to visit Eranda Herbal Spa. It offers a handy free pick-up and return service to your hotel. Eranda promotes itself as 'The Spa with a View' and the garden setting is certainly very pleasant. The road up to the spa is quite steep so I was glad we didn't have to climb up! Technically the massages my wife and I received could not be faulted but the total experience was less than we have enjoyed elsewhere. Eranda staff could improve their customer service skills, especially in the key reception area. The reception area is nice enough but our welcome by the receptionist was half-hearted at best. I gained the impression we were just another task to be got through as efficiently as possible on a busy day. My wife's masseuse was lovely but the young woman who gave me a similar massage seemed somewhat remote. Our treatment room was a short walk through landscaped gardens and I would have liked to spend more time enjoying them but we were led rather quickly back to the reception area. The Eranda has a lot going for it but I would not return there if there were other choices.

Visited March 2013
Helpful?
1 Thank bilka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErandaSpaThailand, E Commerce Manager at Eranda Herbal Spa, responded to this review, June 16, 2013
Hi Bilka ,


Thank you so much for taking some time in reviewing us here in Tripadvisor.

On behalf of Eranda Herbal Spa we would like to sincerely apologize for any inconvenience our staff had caused you not to enjoy your stay with us.

We however take your review very seriously, and have already taken necessary actions to improve our customer service for the benefit of our guests.

Once again, we would like to thank you and we do hope to see you again in the future.



Sincerely yours,


Darwin Noriega
E commerce Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Great massage, poor service!”
Reviewed January 28, 2013

Me and my wife had a fantastic massage here one day and booked for a repeat session the following day. When we returned the following day at 6pm we were told by the manager that we couldn't have our massage because he didn't have enough staff. No attempt had been made to contact us during the day, which would have allowed us to rebook elsewhere. We had also paid for a taxi to get to Eranda and then had to pay again to go back to the hotel. This was our last night in Samui and we'd been looking forward to the massage all day. Unfortunately the managers english was too poor to really get anywhere with complaining to him.
This is very poor service and I have no idea why the spa doesn't ask for the guests hotel name, email or number when booking so as to be able to contact them if the need arises. Very disappointing and spoilt our day. Go somewhere more professional!

Visited January 2013
Helpful?
1 Thank Altius007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErandaSpaThailand, E Commerce Manager at Eranda Herbal Spa, responded to this review, June 10, 2013
Hi Altius, on behalf of Eranda Herbal Spa we would like to sincerely apologize for how our former Spa Manager acted to spoil your holiday and spa treatment here on our Spa. We however take your comments very seriously and already have taken necessary action on this matter.

It would be our pleasure to welcome you here again for another wonderful holiday, hopefully in the not too distant future.

Thank you for you comments as this will surely help us improve our service for greater satisfaction of all our guest.


Sincerely yours,


Darwin Noriega
E commerce Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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