when we first arrived at the Loft we went to the front desk where i gave the paper i got from the travel agent with my reservation info...They front desk staff was quick and efficient taking a 1000 baht deposit (i assumed for the keys and towels and such) and giving us our room keys and we were off. The day before we were due to check out i went up to the front desk to ask them if it were possible to check out late as our ferry off the island wasnt until 6 pm and check out time was noon. I was told at first i would have to pay 200 baht for the two rooms per hour, which i said was fine. I then asked them if we cleaned our rooms and just stacked our bags to one corner if they could have room keeping come look them over so we could just use the deposit to cover the extra time (would have worked out perfect if we checked out at 5 pm 5 hrs at 200baht ) now i understand the language barrier and can assure you we were all very clear about everything and so we left thinking all would be well when we returned we would give the keys to the front and be off. well when we returned and i went to the front to return the room keys i was told i owed 2000 baht for the late check out, that i had not given them any deposit. after much arguing we were getting close to missing our ferry so i gave up and paid the 2000 baht. I also Paid the front desk another 1000 for her to call for a taxi to catch our ferry which after our arguing and then standing out front waiting for 5 mins before returning to find out she had cancelled it but not returned our money. When my boyfriend asked for the money for the cab back she acted like she had never seen us before saying what money? you never gave me any money! WOW i was sooooo mad if we werent already going to be late i would have made a scene in hopes someone called the thai police. This woman was so rude and the biggest scammer (and there are many in thailand) on samui. Do not stay here, there is nothing great about it and the staff will lie and rip you off

If you are a backpacker, then this place might really suit you. For a short business trip, it didn't really suit our needs. The rooms are set up with a double bed bunk bed. It sleeps a couple on the bottom and one person on the top. It's a cute idea but it makes the room seem cramped. The room itself felt a bit like a cave. There weren't many working lights, the walls were painted dark orange, and the bed took up about 80% of the room. There was very limited storage space, and for our purposes, we would have benefited from some sort if table or desk. Internet access also seemed to vary depending on which room you were in. The big benefit is that you are in the centre of chewang...if this is what you want. As i say, if you're a backpacker on 'not too much of a budget' then this might really suit you.