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“Secluded Luxury” 5 of 5 bubbles
Review of The Park Samui

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The Park Samui
Ranked #12 of 65 Chaweng B&B and Inns
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Secluded Luxury”
5 of 5 bubbles Reviewed September 29, 2013

We had an excellent stay at The Park Samui. For a young couple travelling right around Thailand and Cambodia it was an amazing place to have a few days of rest and relaxation away from the crowds and the hostels. The apartment was huge, more suited for a family but we really didn't mind the extra space. The place was very well maintained, with the grounds and pool always spotless. Although slightly out of the way, the location was no problem for us. It was only a 15 minute walk to Cheong Mon beach (the prettiest and most relaxed Samui beach in our opinion), although when we were feeling lazy we just walked to the end of a street and caught one of the cheap taxis/utes that go by all the time.
However the staff/management were the Parks greatest asset. Kurt, his wife and all of the staff were superb in answering any question we had, as well as booking us trips, taxis and a bike (all for discount prices on the travel agents)
Would definitely go back for a beautiful, relaxing, secluded and romantic few days/week/years if possible.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CJM20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Park2013, Manager at The Park Samui, responded to this review, October 2, 2013
Thank you CJM, for your kind words. It is always a pleasure reading you had a great time. It was wonderful having you over and we do hope you will return and come and see us in the near future
Best regards from us all !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 26, 2013 via mobile

Well this is our first day out of three, at park samui. It was upto our expectation. Reception was deserted but finally TIK came up and she was very nice and friendly. Room was clean, with no room service and I remembered my home where I am the room service :-). The swimming pool is clean. For me, this place is for party animals & family guys, both.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rahul2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Park2013, Manager at The Park Samui, responded to this review, September 28, 2013
Many thanks for your review and stay at The Park.. We loved having you visit us and hope to see you again in the future.
From all of us @ The Park
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1 review
5 of 5 bubbles Reviewed August 3, 2013 via mobile

A little out-of-way but very quiet and very relaxed. We are a family of four who stayed a week and enjoyed our stay. Relatively new management who are steadily improving the place and making a real effort in customer service.
Great spacious apartments. Nice pools. Only 5 minutes from the airport or the main beaches.

Stayed July 2013
Helpful?
Thank DavidRossG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Park2013, General Manager at The Park Samui, responded to this review, August 22, 2013
Dear David,

Many thanks for your review. It was a pleasure welcoming you and your family to The Park and we hope to see you again on your future travels.

Best regards

Kurt - General Manager
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Vilvoorde, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 3, 2013

After more active travelling around in Thailand, Koh Samui was our 'island/beach' part our trip. Already before arriving, the staff made sure that our appartment was ready with some drinks & food for the kids since we travelled at night. Also the taxi's and the rental car was arranged beforehand. The complex is amaZing: kidsproof, clean, spatious appartment, pool and infrastructure. While we parents were able to just chill, the kids would enjoy the pool or play with the other kids. The staff gave us the best tips also to discover the island so we really got the most out of it. It was great not being in a more commercial resort or in the middle of a busy beach/hotel, we really liked the fact we were a bit further away to be able to chill. The area is really peaceful and quiet, a must for me on holiday. The only noice we had was nature: frogs, birds, the wind! Having rented a car, this was great to just do whatever we felt like. We discovered the most beautiful beaches, views, temples and also visited some delicious restaurants recommended by the Park. On top, we celebrated our wedding anniversary and the Park arranged the most gentle and sweet babysitter. Our kids loved her soooo much that we had to go out a second night alone :-) The Park also arranged that we had a boattrip to Anthong Marine Park which was again a lovely experience seeing the archipel. I also had the best massage there ever arranged by the Park also for guests if requested. For families with kids who want to have a mix of pool, beach, trips around the island, massages, good food restaurants versus some home cooking, discovery versus a quiet stay in nature, staying in the Park Samui is the best holiday tip I can give since years. It was so good we even stayed longer and shortened our trip in Bangkok. Yes, we will go back to Thailand since it's an amasing country and we will absolutely stay again in the Park Samui!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MissBebble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Park2013, General Manager at The Park Samui, responded to this review, August 22, 2013
Dear Miss Bebble
Thank you for your kind words. I will be sure to pass your compliments along to our staff. It was a pleasure seeing your children enjoying our pools and discovering our garden, and be fascinated by our frogs - of all sizes. Please give our regards to your family and thank you again for your visit

Best regards

Kurt - General Manager
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Munich, Germany
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

After the hustle and bustle of Bangkok we were delighted to stay at the park. We are heading back home tomorrow and are sorry to leave. The garden and pool have been perfect for our needs. It's a beautiful quiet place, even though all the sites and restaurants are only a short drive away.
The beds were great, the rooms feel like home and the kitchen had everything we needed, and more. The staff was very helpful and they have free wifi - A MUST FOR US.
The weather wasn't great during our stay so we probably spend a little more time in our condo then we planned, but we didn't mind, and are looking forward to returning in the future.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Minneke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Park S, Manager at The Park Samui, responded to this review, July 18, 2013
thank you very much for your kind words. We do try to make The Park a home away from home.!
it was a pleasure having you and your family visit and we do hope to see you back in the near future.
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Cape Town
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 4, 2013

When we arrived, the first impression was amazing. We were shown to our room. Which was very very nice. The linen was crisp, the beds super comfortable. The place spotlessly clean. The pools were lovely. We didn't expect it to be quite so far from the beach as we intended to walk every day. The main road is a bit too narrow for this with three kids though.
The staff lovely, but you got the feeling that you were being touted. We got a taxi that cost more for a quich dinner trip than all the way from the arrival point. We were referred to a very nice fishermans village. We then required a car for hire and this was also double the going rate in the town. My biggest dissapointment was that the rooms were not serviced. Even though the previous commitment on this site assured of that. We got back from our first day out and the room had not been made up. I suppose I just thought it would be. It is apparently an extra charge even though you have a tag for do not disturb or make up room. We also had to buy our own toilet paper, after initial ran out, soap etc. something i was not expecting. A bit confusing I guess. The other thing is that you are not allowed to take the towels to the beach, which we did as you generally don't travel with beach towels due to the weight. There were a few maintenance issues and they were sorted very quickly. The place is spacious, lovey, out of the hussel and bustle. I'm not sure I would return. I cannot say we did not enjoy our stay, it was more that it was not quite what we expected.

  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Helen874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Park S, Manager at The Park Samui, responded to this review, July 6, 2013
Thank you for your review of The Park. We are pleased of your overall appreciation but saddened that we were not the kind of resort you expected. Our location is our biggest asset. We are a 5 minutes drive away from the 2 best beaches, the Chaweng nightlife and restaurants, Fishermans village, the two largest supermarkets on the island and the airport. This very central location comes with a lot of peace and quiet, ideal for families. But our location – and distance from the beach - is clearly marked on the maps on our website as on all the other websites that represent The Park. Unless you stay in the centre of the hustle and bustle in Chaweng Beach, I’m afraid you always need transportation to get around on Koh Samui. Be it your own or taxi’s. Taxi’s all over the island use fixed rates by the way, but of course there are different categories from Tuk Tuks, green and yellow taxi’s, private taxi’s and mini busses.
The Park is not a classic hotel. It is somewhere between a hotel and a house. Our Condomimiums have everything guests need to feel at home, prepare meals if they wish to do so, etc… The houses are fully equipped and serviced weekly. Additional service (even daily) is available at a minimum fee.
We were pleased to have you and your family as guests and do hope to welcome you again in the future.

Best regards
The Park Management
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Kamloops, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 9, 2013

We are currently half way through a 6 week stay at The Park. We also stayed here for a month plus early in 2012. On our earlier stay, we began to notice the service levels deteriorating late in our stay, but management assured us that they were on top of it and the off season would see to the improvements and touch ups required.

The fact that our ground transportation failed to meet us at the airport on our arrival for this trip has proven to be a good indicator as to how this establishment is being mismanaged at present.

In a 3 week period, I have seen the pool vacuumed once. Skimming fallen leaves and insects out of a pool does not equate to proper cleaning, particularly when you can see the beach sand collecting on the pool bottom.

Pool towels which were a norm during our previous stay are no longer to be found.

The pool loungers, torn, dirty and waterlogged should have been replaced months ago.

Room cleaning was an every second day arrangement on our last visit. How about every 3 days now ....... and only if you request it.

There does appear to be a management transition taking place at The Park, but whoever is overseeing the changes is really missing the boat.

Based on our current experience, would we return to or recommend The Park?

NO.

  • Stayed January 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Murray355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Park S, Manager at The Park Samui, responded to this review, June 12, 2013
Dear Sir,
We are sorry to hear of your experiences at The Park.
Since May 1st The Park re-opened for business with a new team and new rental management.
We have transfomed to offer high quality full serviced condominiums.
Again we regret your past experience and take your comments very seriously and can assure you we will continiously work to improve the quality and service at The Park
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Samui

Property: The Park Samui
Address: 51/92 Moo 5 Plailam Soi 8 | Bophut, Koh Samui, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 65 B&Bs / Inns in Chaweng
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Park Samui 4*
Number of rooms: 24
Official Description (provided by the hotel):
The Park Samui is a brand new luxury townhouse resort located close to Choeng Mon Beach, one of the best beaches on Koh Samui and close to everything. Each house sleeps four persons in two bedrooms and includes kitchen and a huge living area plus private balcony and terrace. Facilities include 2 swimming pools, fitness center, restaurant and free beach shuttle. ... more   less 
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Also Known As:
The Park Samui Hotel Chaweng
The Park Samui Ko Samui/Chaweng, Thailand

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