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“Great quiet property in happening place!”

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Sareeraya Villas & Suites
Ranked #7 of 104 Hotels in Chaweng
Certificate of Excellence
Toronto
Level 6 Contributor
315 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Great quiet property in happening place!”
Reviewed December 27, 2013

We absolutely loved this resort. The rooms are very up to date with flat screen, central light control panel, good AC & great lighting. Everything in the room was working and well thought out. We had a shared pool access room on the first floor, our view was our pool with a small garden and sala with 2 comfy loungers. The door on the balcony slid open so we could share the space with our kids in the next room - very good setup! The room backed right onto the street so you could hear some street noise but was never an issue for us.
Housekeeping was excellent, nightly turn-down service was superb with candies on the bed, lemongrass scent in the bathroom and a lit mosquito coil on the porch.
The reception and pool area with 2 bars were very quiet, which for us was perfect. The pool did have a few kids during the day but since there is no kids club here there weren't that many young kids. The pool and lounge area were superb with plenty of towels and lounge chairs.
The restaurant was superb right on beach edge. Breakfast buffet was nice and fresh with ample selection.
The beach was clean, a bit narrow but no problem getting a chair in the roped off private area. The public area was separated by a rope laid on the sand, so quite a few outside guests were able to use the beach. Plenty of hawkers not too pushy.
The local restaurants on the beach right next store were great for food and drink with lots of beach massage businesses setup, all good quality and value.
The staff were always pleasant and accommodating in every way. Tipping was always appreciated but never assumed.
I would return anytime to this resort! Thanks for a great Christmas holiday to everyone at the Sareeraya!!

Room Tip: Semi-private pool was great. If you want a sea view pick the 3rd floor but you won't have the po...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Muskoka21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 30, 2013
Dear Muskoka21,

Thank you for taking the time to post such a great review. We are pleased that you enjoyed your stay and that you were able to find peace and some fun with us during your Christmas Holidays. We look forward to seeing you again soon!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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862 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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  • English first
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English first
San Jose, California
Level 5 Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed December 23, 2013

Yes, there are many places that are cheaper, Thailand is cheap, but this place is nice and the food is far better than the other places in the area. We had a room on the main floor with a plunge pool in front of our deck The breakfast buffet was fab, and ALL the staff were awesome & helpful & really made us feel at home. It was just what we wanted, beautiful, comfortable and quiet (away from the party but close enough to walk there if you want it) I'd go back.

Room Tip: pick main floor with the plunge pool-you won't regret it
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank vacagirl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 24, 2013
Dear vacagirl29,

Many thanks for your comments. We are delighted to note that you had a relaxing and comfortable stay with us and that we succeeded to meet your expectations in so many aspects. In particular our team values your kind observation of their friendliness. We look forward to welcoming you back soon.

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 15, 2013

Hotel very expensive with very poor facilities. There are other hotels next to it much much better with lower prices. Swimming pool very small and always crowded. So many families with small children screaming and shouting all the time. We woke up everyday from the shouts. We complained at the reception since we went there to relax however they did nothing. We tried to be away from the hotel in order to enjoy our holidays and relax. Prices in food and drinks ridiculously high. Bar does not exist is just a small desk next to the reception. People played with a ball inside the swimming pool so we were hit with the ball several times. Others played rackets so it was very annoying. Hotel stuff did absolutely nothing. No respect for the guest and no environment to relax. Rooms are on the street so you could hear everything. Cars, people talking. Too much noise

Room Tip: Rooms are on the street so there is too much noise so prefer rooms in higher floors
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
7 Thank Vasia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 16, 2013
Dear Vasia T,

Thank you for staying at the Sareeraya Villas & Suites on your recent visit to Koh Samui. We regret that you were left with such a negative impression of our hotel.

As we have previously mentioned, our hotel mostly caters to honeymooners and couples, as we do not have kids club on site or any other activities available for children. However, we still welcome all guests around the world and holiday seasons always tend to attract more families than usual. At the same time, we do expect parents and families to be mindful and respectful of others around them who are looking for a relaxing and peaceful experience. We are sorry that this was not the case for you.

We remember, you came to discuss with us regarding the noise and we offered to set-up sun loungers for you on a quieter spot on the beach. As you did not come back to us anymore with this issue, we assumed everything was fine.

Kindly note that we have 2 bars in the hotel, our swim up bar, Her Bar, which overlooks the ocean and the main swimming pool with comfortable lounges to relax in and enjoy a drink. Also, adjacent to our reception and library lounge, we have our Read Red Bar, presenting the guests with special selected sumptuous cocktails.

We do not compare our restaurant and bars with local eateries and bars as our facilities and services are on a different level, but we do regular competitor pricing checks with comparable hotels and resorts in Koh Samui to make sure we provide favorable prices. We also pay great attention to hygiene standards and food safety and therefore think that for what we offer and the facilities we have our prices are competitive.

Our hotel’s location is often described as peaceful and relaxing and we aim to offer an enjoyable environment for everyone. We are near to the center, yet away from the noise and the crowd, which is a great advantage to us and often praised by our guests. Of course, we understand that some guests are more noise sensitive than others and that perhaps Chaweng Beach was not the ideal place to stay for you.

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 13, 2013

Sareeraya is the first hotel we stayed during our recent visit to Koh Samui. We stayed at the Sareeraya suite jacuzzi pool access, the room was very spacious, with a lovely balcony by the pool.

We loved the breakfast by the beach and loved hanging out at the beautiful and clean beach and the pool. The drinks at their pool bar were very nice. We especially enjoyed sitting the pool while enjoying some drinks at dusk.

The only thing troubled me was the little black spots around the washing basin ( bacteria, maybe?? ) If they can improve the house keeping quality, there's nothing else I would complain about.

  • Stayed December 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PeggyLiao80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 18, 2013
Dear PeggyLiao80,

Many thanks for your comments. We are delighted to note that you had a relaxing and comfortable stay with us and that we succeeded to meet your expectations in so many aspects.

Please note that cleanliness is one of our main concerns, and our housekeeping team is dedicated and committed to provide superior standards throughout the property. We appreciate your feedback so we can prioritize the planned maintenance work.

We hope to have the opportunity to welcome you back in the near future.

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Queensland, Australia
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 9, 2013

Stayed here for 14 nights in November 2013. This was our third trip to Koh Samui and also our honeymoon. We paid over AUS$4000 for a pool access room.

Positives: rooms are spacious and well decorated, Chubb security guys are wonderful, Bannaporn is the breakfast restaurant is friendly and helpful

Negatives: breakfast is very boring and not very nice (a lot of previous posts yet management don't seem to do anything as they think the food is fine), hot water comes and goes (none for first 5 days, had to shower with full hot and even then not hot) we did talk to them at least four times but were told they had fixed it so gave up

The major complaint we had was that this is not a large resort and pool is not big either and yet we had at least 15-20 children staying with most of them under 5 (stay and eat free). We had booked here as they market themselves as romantic, well I don't agree that kids running and screaming at breakfast, fighting, splashing, eating in pool, etc is a quiet and romantic holiday. We could not use the pool unless we wanted to compete with floating rafts, balls, etc and had to eat outside once for breakfast with people smoking next to us as the restaurant was too full.

If you have young children this resort would suit you but for a honeymoon, not really.

Won't be back.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Greg_and_J0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 13, 2013
Dear Greg_and_J0,

Thank you for staying with us during your recent visit to Koh Samui. We are glad you found our rooms spacious and well decorated and our staff friendly and helpful.

We regret our breakfast buffet did not fulfill your expectations and normally, our buffet line (which has actually received numerous compliments) offers a variety of breads, Danish and cakes, cereals, yogurts, fruits on season, salads, herb and fruit juices, smoothies, and Asian & Western dishes, many of them changing daily and cooked to order. If there was something you were unable to order, please do let us know and we can add it to our breakfast menu.

We are also sorry you felt our prices were on the high side, we do think that for what we offer and the facilities we have our prices are competitive and also in line with comparable hotels and resorts in our area.

In relation to our clientele base, our hotel mostly caters to honeymooners and couples, as we do not have kids club on site or any other activities available for children. However, holiday seasons always tend to attract more families than usual. We regret you did not feel our hotel was romantic in this regard and failed to meet your expectations.

Finally, please note that all your comments have been shared with the team to ensure that we all are aware of what standards we need to exceed and where we may need to improve.

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 30, 2013

Sareeraya was amazing. Full stop amazing.

We stayed there for 10 nights and loved every single one of them. The staff were so friendly, the rooms incredible and the hotel perfect.

We booked a Jacuzzi room, as opposed to the swim out room and were very happy with our selection. We encountered a monsoon for four days, with non stop rain, and having our own private jacuzzi undercover, meant we were able to continue enjoying the holiday without being locked inside all day.

Upon arrival we were given a voucher for a free 60 min massage each, and a free thai set menu dinner. A very nice touch.

The staff at the restaurant were the best. They treated my 8 month old daughter like a celebrity, and would go out of their way to come and entertain her. I think they enjoyed it more than her!

Every aspect of this hotel was brilliant. The staff all deserve to be commended, and we would definitely recommend this resort to anyone visiting Chaweng.

Room Tip: We were on level 2 with a supposed "Sea View". If you stood on a ladder, and craned your n...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kewell19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 12, 2013
Dear Kewell19,

Thank you for taking the time to write a review of your recent visit. We are glad you had an amazing stay here with us and appreciate your remarks about our accommodations, facilities and friendly and attentive staff. We look forward to having you stay with us again in the near future!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Tasmania, Australia
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 24, 2013

My husband and I stayed here for 4 nights and we loved it. The room was lovely, large and clean with access to a pool. The staff were amazingly helpful and nothing was ever too much trouble. SItuated on the beach, with access to beach restaurants we could not recommend this place too highly. Thanks for some great memories.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Kylie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sareeraya_Samui, Sales & Customer Relationship Manager at Sareeraya Villas & Suites, responded to this review, December 12, 2013
Dear Kylie R,

Thank you very much for having chosen Sareeraya Villas & Suites for your vacation here on the island of Koh Samui. We are delighted that your stay was a pleasant one and that you were pleased with the facilities and services provided. Your comments about our helpful staff, lovely accommodations and great location are very much appreciated.

Thank you for your recommendation and we look forward to welcoming you back some time in the near future!

Best Regards,
Elisa Korpivuoma
Sales & Customer Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sareeraya Villas & Suites

Property: Sareeraya Villas & Suites
Address: 100 / 1 Moo2, Chaweng Beach Rd., Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Chaweng
#5 Spa Hotel in Chaweng
#5 Luxury Hotel in Chaweng
#7 On the Beach Hotel in Chaweng
#10 Family Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sareeraya Villas & Suites 5*
Number of rooms: 49
Official Description (provided by the hotel):
Offering 49 exquisite suites and pool villas, Sareeraya Villas & Suites is conveniently set on the quieter part of Chaweng Beach within walking distance to the most popular shopping, nightlife and entertainment area. Each villa provides a private plunge pool while each suite features a spacious terrace with ocean view or outdoor Jacuzzi. The hotel facilities include Raya Spa, Gym, Swimming pool, Transit Lounge, Chef’s Table Restaurant, Read Red Bar, Her Bar & Free WIFI Access. The perfect environment for people who are looking for pleasure, exclusivity and relaxation. ... more   less 
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Also Known As:
Sareeraya Villas And Suites
Sareeraya Villas Hotel Chaweng
Sareeraya Villas & Suites Ko Samui/Chaweng, Thailand

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