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“Best hotel i've been in thailand so far”

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New Star Beach Resort
Ranked #19 of 104 Hotels in Chaweng
Certificate of Excellence
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622 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Oxford, United Kingdom
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 12, 2009

We met here. Exactly on this beach, both staying separately at this resort so it was a very meaningful, romantic and surreal return to New Star Beach, Koh Samui. Fortunately the upgrades from the early 90's have been tremendous and the resort is more gorgeous than our sacred special memories of the place. The beach could never be improved : ) . Mike the GM is fantastic and he has a great group working for and with him. Simply super staff. We loved the food, spa treatments, our cottage, pool and services! Rent a motorbike and see the island or just stay put. Thank you. New Star provided us a start to our love and it was wonderful to be back...

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smallworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, January 25, 2016
Dear our value guests,

Greetings from the New star Beach Resort Koh Samui.

Many thanks indeed for taking the time to write and shared your satisfaction in TripAdvisor. Such correspondence is always highly motivating our Team but even more so when it comes from someone who has traveled widely and can appreciate the finer points of what we are trying to achieve like you.

I shall take the greatest pleasure in passing on your kind words to the team accordingly.

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles at New star again soon, we remain.

Yours sincerely,

General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 4, 2009

After looking at locations and resorts all of over the world for our wedding, we chose the New Star resort. There were many reasons for our choice. The first and foremost was the attentiveness, patience, promptness and warmth in which Mike, the General Manager helped with our enquiries and made all our wedding decisions stress free and simple. Other reasons included the beauty of the hotel itself, the fact that it was away from the hussle and bussle of Chaweng and the beautiful beach. When we arrived, it was much more than we had imaged or could have hoped for.

The Staff:
Almost every staff member knew us by name, which made us feel part of their family, it was lovely. Everyone, from the GM to the F&B manager and wait staff took time to chat to us and make sure not only us, but all our guests (and there were many) were comfortable and happy. And we were! Oiy, in particular made our stay there extra special.

The Accommodation:
Throughout our stay at the New Star, we stayed in two different rooms. Firstly, we rested in a beachfront cottage for a few nights on our arrival. The room was spacious, beautifully decorated and very comfortable. The partially outside bathroom was gorgeous, even if we were on mosquito alert whilst on the loo, it didn't matter! We then moved to a beachfront villa for our wedding night and the remainder of our stay, which was greatly appreciated. It was magical. The rooms are very spacious, private, beautifully furnished, patron friendly and contained everything you could ever want and/or need. Being on the beachfront was breathtaking. The bathroom (outdoor&indoor showers) was huge and wonderful.

The wedding:
It's hard to describe in words just how magical our wedding day was. Mike and his team did everything in their power to make sure everything ran smoothly and every detail was taken care of according to our desires and to the highest quality, from the flowers to the brilliant photographer and the incredible food and cocktails. It was the only day we were there that it rained, and it actually poured, but somehow, it made it better. The staff were on hand with umbrellas for each and every guest and the team shifted the entire reception (for 50 people) to the restaurant at a moments notice, without anyone knowing there were any problems. The food was delicious and all our guests commented on how magical the whole event was. We take our hat off to all the staff for making our day so incredible!

The Food:
Every meal we ate at the New Star was brilliant. Whether it was b/fast at the Lime restaurant, an eventful buffet dinner on the beach or a meal by the pool, every meal was world class, met with excellent service. I highly recommend the prawn pad thai, grilled snapper burger and the ceasar salad from Chill by the pool - YUM and I miss them. There were too many delicous cocktails to list here for you to try - just go for it!

The memories:
We are so grateful for every experience we had at this resort. We want to thank each and every member of staff from the General Manager to the F&B Manager, the massage therapists, the wait staff and the concierge team for giving us the fondest of memories that was our wedding. We cant wait to return for our anniversary and see all your smiling faces again!

Thank you to everyone at The New Star resort, Tim and Tam x

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimandTam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, January 25, 2016
Dear our value guests,

Greetings from the New star Beach Resort Koh Samui.

Many thanks indeed for taking the time to write and shared your satisfaction in TripAdvisor. Such correspondence is always highly motivating our Team but even more so when it comes from someone who has traveled widely and can appreciate the finer points of what we are trying to achieve like you.

I shall take the greatest pleasure in passing on your kind words to the team accordingly.

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles at New star again soon, we remain.

Yours sincerely,

General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Star Beach Resort

Property: New Star Beach Resort
Address: 83 Moo 3 Koh Samui | Chaweng Noi, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Chaweng
#14 Spa Hotel in Chaweng
#16 Luxury Hotel in Chaweng
#18 On the Beach Hotel in Chaweng
#18 Family Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — New Star Beach Resort 4.5*
Number of rooms: 74
Official Description (provided by the hotel):
New Star Beach Resort situated on Chaweng Noi Beach is the most beautiful, white-sandy beach on Samui Island. 10 minutes away from the center of Town by walk or 5 minutes by car. Full of privacy and away from the big crowd Your visit to Koh Samui is not completed unless you have visited New Star Beach Resort ... more   less 
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Also Known As:
New Star Beach Hotel Chaweng
Hotel New Star Beach
New Star Beach Resort Ko Samui/Chaweng, Thailand

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