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Reviewed January 28, 2013

If you want luxury, quietness and relax in a close vicinity of the vociferous center of Chaweng, the New Star is definitly the best resort for you. It is apart from the crowdy center, (the taxi service is perfect, 200 bath is the fixed price to and from the city center, but is very close, it is a walking distance), the beach is cowered with soft white sand, the water is warm in the sea and in the pool also, and the garden is precious. We had a cottage, spaciuos, clean, well decorated. Most of the cottages looks to the sea trough palm trees. It is luxury at the best way. The hotel services are excelent, the staff is helpful, and the hotel restaurant serves fine dining dishes with affordable prices. The unique thing that i must mention: the resort is situated in a hillside, so you sould walk up and down in a quiet hard steeply way to reach the different facilities of the resort. And no signals on the paths, so in the first night we spent some minutes to localizate our cottage in the hill...

Room tip: The Cottages are better option even than the Villas...
Date of stay: January 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Péter T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
chanupong_GM, General Manager at New Star Beach Resort, responded to this reviewResponded January 25, 2016

Dear our value guests,

Greetings from the New star Beach Resort Koh Samui.

Many thanks indeed for taking the time to write and shared your satisfaction in TripAdvisor. Such correspondence is always highly motivating our Team but even more so when it comes from someone who has traveled widely and can appreciate the finer points of what we are trying to achieve like you.

I shall take the greatest pleasure in passing on your kind words to the team accordingly.

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles at New star again soon, we remain.

Yours sincerely,

Chanupong Manachamni
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

We stayed here in December 2012 for our honeymoon.

The room was nicely decorated with rose petals and we received complimentary champagne and cake.

Our room was a Palm deluxe balcony room, wish was vert spacious and modern.

The pool was great, although no where near enough sun beds and the beach location was nice even though the waves were bigger than expected.

The shuttle to Chaewang was handy but would be nice to be complimentary. We read on a lot of previous distance the section in Chawang was walking distance but we believe it is too far to walk.

Pros - room made nice for our honeymoon, champagne and chocolate cake provided, nice pool, plenty of beds by beach, good breakfast, staff were very friendly, comfortable bed , free wifi in the room

Cons - many Mosquitos in the room, shuttle should be complimentary, needs more beds by the pool, walls are very thin in palm room and we could hear upstairs and next door, food in the resort overpriced.

Tip - go to the restaurant right next to the entrance of the hotel on the main road. Really good and cheap food.

Room tip: We stayed in the palm room but if you can afford to a beach villa looks amazing
Date of stay: December 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Z_R_H123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
chanupong_GM, General Manager at New Star Beach Resort, responded to this reviewResponded January 25, 2016

Dear our value guests,

Greetings from the New star Beach Resort Koh Samui.

Many thanks indeed for taking the time to write and shared your satisfaction in TripAdvisor. Such correspondence is always highly motivating our Team but even more so when it comes from someone who has traveled widely and can appreciate the finer points of what we are trying to achieve like you.

I shall take the greatest pleasure in passing on your kind words to the team accordingly.

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles at New star again soon, we remain.

Yours sincerely,

Chanupong Manachamni
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

I attended a dinner at the Lime restaurant in the New Star Hotel last week. I was very impressed with the presentation, quality and delicious flavour of the food. The fresh produce was mouth watering and the pasta bar creative and oh so fresh. The setting was spectacular.

Date of stay: October 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Cleanliness
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3  Thank Carol1997
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
chanupong_GM, General Manager at New Star Beach Resort, responded to this reviewResponded February 3, 2016

Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012 via mobile

My husband and I stayed here for the first 6 nights of our honeymoon. We were upgraded to a villa and our room was beautifully decorated with flower petals. We also received a honeymoon cake and bottle of sparkling on our first night. The airport transfer was also great and very reasobably priced.

The location of this resort is amazing. This was my second visit to koh samui but first time at new star. We were close enough to the action of chaweng but on a much more beautiful and serene section of beach. When we felt like being more amongst the action we simply caught a red truck into chaweng or walked in.

The gardens of the resort are also really lovely. The pool is also really nice. We looked around a lot of resorts in the area and the beach and pool of newstar are definitely one of the best!

Our room was huge, clean and comfortable. The furnishings were really lovely. There wasn't much lighting though and the tv channels were very limited. The shower was massive but not great water pressure. We also tried ordering room service on a few occasions and could not get through so gave up and went out for dinner. Honestly though these things weren't really an issue for us as we were enjoying our stay so much. We did notice some poolside and beachside cottages and they looked really nice as well.

Breakfast was included and was a buffet. The food was quite nice. Not the best Buffet I've had but we certainly didn't go hungry. We ate by the pool on several occasions for lunch and dinner and the food we ordered was delicious and very reasonably priced. For a special dinner we walked to Dr Frogs on the cliff at the southern end of chaweng noi beach. The view and food was really great and worth the extra cost.

The staff at newstar were also so helpful and always very friendly. My husband loved the saluting security guards at the front gate and Pu our driver from the airport. We were both so impressed with the Thai hospitality we experienced.

We can't wait to visit koh samui and newstar resort again it was definitely a highlight of our trip and a wonderful way to start married life!

Date of stay: September 2012
    • Value
    • Location
    • Rooms
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2  Thank Leesh25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
chanupong_GM, General Manager at New Star Beach Resort, responded to this reviewResponded February 3, 2016

Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012 via mobile

Everything you expect from this hotel for its rating and other good comments. The Staff especially the reception staff were all very helpful and friendly. The grounds very beautiful and the rooms comfortable. The breakfasts were very good and the pool and beach front are absolutely perfect. This is my first choice for samui and I would definately come again.

Date of stay: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Nstro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
chanupong_GM, General Manager at New Star Beach Resort, responded to this reviewResponded February 3, 2016

Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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