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New Star Beach Resort
Ranked #19 of 104 Hotels in Chaweng
Certificate of Excellence
Gold Coast
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great experience”
4 of 5 bubbles Reviewed December 26, 2012

We stayed here in December 2012 for our honeymoon.

The room was nicely decorated with rose petals and we received complimentary champagne and cake.

Our room was a Palm deluxe balcony room, wish was vert spacious and modern.

The pool was great, although no where near enough sun beds and the beach location was nice even though the waves were bigger than expected.

The shuttle to Chaewang was handy but would be nice to be complimentary. We read on a lot of previous distance the section in Chawang was walking distance but we believe it is too far to walk.

Pros - room made nice for our honeymoon, champagne and chocolate cake provided, nice pool, plenty of beds by beach, good breakfast, staff were very friendly, comfortable bed , free wifi in the room

Cons - many Mosquitos in the room, shuttle should be complimentary, needs more beds by the pool, walls are very thin in palm room and we could hear upstairs and next door, food in the resort overpriced.

Tip - go to the restaurant right next to the entrance of the hotel on the main road. Really good and cheap food.

Room Tip: We stayed in the palm room but if you can afford to a beach villa looks amazing
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Z_R_H123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, January 25, 2016
Dear our value guests,

Greetings from the New star Beach Resort Koh Samui.

Many thanks indeed for taking the time to write and shared your satisfaction in TripAdvisor. Such correspondence is always highly motivating our Team but even more so when it comes from someone who has traveled widely and can appreciate the finer points of what we are trying to achieve like you.

I shall take the greatest pleasure in passing on your kind words to the team accordingly.

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles at New star again soon, we remain.

Yours sincerely,

Chanupong Manachamni
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
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English first
Vancouver
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

I attended a dinner at the Lime restaurant in the New Star Hotel last week. I was very impressed with the presentation, quality and delicious flavour of the food. The fresh produce was mouth watering and the pasta bar creative and oh so fresh. The setting was spectacular.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Carol1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, February 3, 2016
Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 8, 2012 via mobile

My husband and I stayed here for the first 6 nights of our honeymoon. We were upgraded to a villa and our room was beautifully decorated with flower petals. We also received a honeymoon cake and bottle of sparkling on our first night. The airport transfer was also great and very reasobably priced.

The location of this resort is amazing. This was my second visit to koh samui but first time at new star. We were close enough to the action of chaweng but on a much more beautiful and serene section of beach. When we felt like being more amongst the action we simply caught a red truck into chaweng or walked in.

The gardens of the resort are also really lovely. The pool is also really nice. We looked around a lot of resorts in the area and the beach and pool of newstar are definitely one of the best!

Our room was huge, clean and comfortable. The furnishings were really lovely. There wasn't much lighting though and the tv channels were very limited. The shower was massive but not great water pressure. We also tried ordering room service on a few occasions and could not get through so gave up and went out for dinner. Honestly though these things weren't really an issue for us as we were enjoying our stay so much. We did notice some poolside and beachside cottages and they looked really nice as well.

Breakfast was included and was a buffet. The food was quite nice. Not the best Buffet I've had but we certainly didn't go hungry. We ate by the pool on several occasions for lunch and dinner and the food we ordered was delicious and very reasonably priced. For a special dinner we walked to Dr Frogs on the cliff at the southern end of chaweng noi beach. The view and food was really great and worth the extra cost.

The staff at newstar were also so helpful and always very friendly. My husband loved the saluting security guards at the front gate and Pu our driver from the airport. We were both so impressed with the Thai hospitality we experienced.

We can't wait to visit koh samui and newstar resort again it was definitely a highlight of our trip and a wonderful way to start married life!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leesh25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, February 3, 2016
Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 25, 2012 via mobile

Everything you expect from this hotel for its rating and other good comments. The Staff especially the reception staff were all very helpful and friendly. The grounds very beautiful and the rooms comfortable. The breakfasts were very good and the pool and beach front are absolutely perfect. This is my first choice for samui and I would definately come again.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nstro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, February 3, 2016
Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

We stayed in the cottages near the beach, i don't really know how are the rooms or the beachfront villas (although i suspect the last ones can't be worse). The cottages are good, not the most luxury rooms but fairly clean and well maintained. The staff came and cleaned the room twice a day. (!?!)

The beach and pool were very nice (there's really a problem with the seaside of some 'beach' hotels on this island so you should choose with great care) and quiet. Few people, few kids.

The food is very good and fairly priced. The staff is very friendly and helpful, the english is somehow good (not the case everywhere and every time).

The weather in June was so so... we had a rainy day and showers in the evening almost every day, but was good as a whole.

Room Tip: We asked in advance for a cottage near the beach (there are two right on the beach) and we received...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank addatwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, February 3, 2016
Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang, Pulau Pinang, Malaysia
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed September 21, 2012

I asked the front desk guy how much for beach front.he said 2500(too cheap)in shock I said in bath?he took out a brochure and i said which one.he raised his voice n rudely said No.No.all in Bath no Malaysia and walked off.WTF?what does Malaysia have to do with it?female staff was nice to sit me down,soon flowers,towels and drinks arrive.after the check-in we were given free massage at the SPA and vouchers for laundry.
when I got to my room all had been forgotten.the view,gardens and music from birds all came together and your in paradise.rooms are huge and open with chocolates and fruits.at night there are mosquitoes but they have mosquito repellents in the room on hand.
breakfast is a bit far from some of the rooms a morning walk daily is nice the air is crisp and cool,the birds serenade you all the way. the view during breakfast is amazing.the food is more for westerners.my husband is Chinese so the porridge and bacon was the only thing he liked.for me it was like my everyday breakfast.
according to the rules the pool closes at 8 but I got out at almost 9 pm and no one said a thing.It's nice to put up flags to let us know the danger level of the sea.
going to chaweng is easier if you rent a motorbike not because it's too far but chaweng being very2 long.the front desk rent it at 30 bath/day.more expensive but you don't need to leave a photo copy of your passport.check about the insurance
free wifi in all the rooms even Centara doesn't have this.
room service charge extra 100 bath.it's better to hide it into the full cost of the meal like other resorts do then tell people that your actually charging to send them food.

Room Tip: if your coming with family get the room with a dipping pool.it is more then enough for a whole famil...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa_Cornelius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, February 3, 2016
Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed September 14, 2012

I must admit that after reading all the overly zealous Tripadvisor reviews I was sold on this place, but the reviews missed a few too many fundamental negative points that made our stay there not as good as promised.
Firstly and it must be said, the pool and beach front are stunning and the beach villas, pretty spacious and well designed. The breakfast was awful in every way, how hard could it be to make a simple breakfast? What's ironic is the fact that they advertise cooking classes, are you serious? Start by taking all your chefs to cooking class first before they embark on teaching others. The front desk staff were kind enough to upgrade us, but showed serious signs of strain at coping with our questions and demands. Few spoke comprehensible English and some were plainly rude to my mother for simply making enquiries. Add to that the beach attendant waving his arm dismissively at my request to locate a suitable beach chair, and the pretty high prices of the rooms compared to Koh Samui standards, and the tough uphill hikes to the reception every time we needed to talk to reception or leave the premises, Newstar is anything but a star. And to have such a designer pool deck and beach front and not to make use of it after 8pm is such a shame. The atmosphere at night is dead quiet, no music, no beach bar or semblance of life. More suitable for retired couples than youth. The management really need to re-evaluate their tariffs, service, food offering and entertainment if they want to attract repeat visitors.

Room Tip: Take the Beach Villas flanking the pool area if you can and negotiate for an upgrade.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank TravelswithFouf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chanupong_GM, General Manager at New Star Beach Resort, responded to this review, February 3, 2016
Dear our valued guests,

Greetings from the New star beach resort Koh Samui.

Many thanks indeed for taking the time to write and express your satisfaction in TripAdvisor. and delighted to learn you were very happy with our services and facilities provided at the resort . Such correspondence is always highly motivating our team

It is gratifying that our resort played some part in your enjoyment of Thailand and hope it is not too long before we welcome you back to the Land of Smiles again soon

yours sincerely

New Star Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Star Beach Resort

Property: New Star Beach Resort
Address: 83 Moo 3 Koh Samui | Chaweng Noi, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Chaweng
#13 Spa Hotel in Chaweng
#16 Luxury Hotel in Chaweng
#18 Family Hotel in Chaweng
#18 On the Beach Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — New Star Beach Resort 4.5*
Number of rooms: 74
Official Description (provided by the hotel):
New star beach resort at Chaweng Noi Beach is the most largest white-sandy beach on samui Island, 10 minutes away from Town by walk or 5 minutes by car. Full of privacy and away from the big crowd Your visit to Koh Samui is not completed unless you have visited New Star Beach resort ... more   less 
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Also Known As:
New Star Beach Hotel Chaweng
Hotel New Star Beach
New Star Beach Resort Ko Samui/Chaweng, Thailand

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