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“not worth” 3 of 5 stars
Review of Anantara Lawana Koh Samui Resort

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Anantara Lawana Koh Samui Resort
Ranked #9 of 101 Hotels in Chaweng
Certificate of Excellence
Essen, Germany
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“not worth”
3 of 5 stars Reviewed March 5, 2014

the only good things in the hotel are the service and the breakfast.
The swimming pool is lousy , no shadow at all the sun burns you almost to death.
The property sits on a hill and you are always sweating to get around.
The rooms are expensive and small.
Better choose another hotel.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Uwe Jens P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, March 7, 2014
Dear Uwe Jens P,

I appreciate your compliments for the service team and the breakfast, but was certainly surprised about some of your other comments.

Looking around our pool area we have umbrellas for each set of sunbeds. In addition a couple of large coconut trees (around 1 dozen very close by) are surrounding our pool that are giving shade and sun protection. If I wouldn’t have been able to find your reservation profile I would have assumed that you have mixed us up with another resort, but apparently you stayed with us so unfortunately I have no explanation why you couldn’t find shade around our pool…

As mentioned, having reviewed your reservation you have participated in a special discounted offer as an Anantara Vacation Club owner which gave you a significant discount. Therefore I am surprised to hear that you considered the room as being expensive, especially as we have given you a complimentary upgrade to a room on the ground floor because of your recent accident that made it difficult for you to walk.

Again, I’m sorry to hear that we haven’t met all of your expectations but glad to see that the service and breakfast was worthwhile…

Regards

Lars Kerfin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,492 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (341)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
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  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Chiangmai
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 2, 2014

Stayed over last weekend, Staff in generally friendly and well trained especially the front office staffs. always smiling and ever ready to help. checked out were smooth. Excellent breakfast buffet. However the room were a bit disappointing with small window,bathrooms amenities very poor for a 5 star resort, dispensers for shower gel, shampoo and conditioner and not all dispenser are working and it is frustrating when you take a shower but in general and in fairness the bathroom is clean and spacious.

Overall myself and my partner enjoyed our short stay in the resort althought there are not many wow to share

Room Tip: Request for a room nearer to beach so you don't have to walk too far for breakfast
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Timsaithong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, March 7, 2014
Dear Timsaithong,

Thank you for your review and constructive comments. My apology that the dispensers haven’t been working properly and we will certainly alert our team to pay better attention to this.

We would hope getting the chance welcoming you back, potentially for a longer stay, and provide you with a couple of wow experiences as we did for so many other guests.

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 2, 2014

I visited the Tree Tops restaurant and booked a table from overseas via email a few weeks prior. I had to make several amendments to the reservations prior to my arrival, and all of my emails were answered with utmost professionalism.

As we arrived at the restaurant, the view was magnificent and the staff was very friendly and professional as well. Food was fresh and visually pleasing.

Good value + Great Service + Great Food + Great View = Must visit when you're in Ko Samui!. Book ahead!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank SFOtravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, March 7, 2014
Dear SFOtravelguy,

Thank you very much for your compliments about our Tree Tops Restaurant and Reservation handling.

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

We stayed for 4 nights as part of our honeymoon trip of SE Asia, we stayed in a private plunge pool room. From the welcome to the very end, there wasn't a thing we could fault. Our room was delightful, we loved the plunge pool and it was worth the extra money. The infinity pool is spectacular and so is the setting. The buffet breakfast catered for everyone, there wasn't anything you could think of that wasn't there, including woodfired pizzas, freshly made crepes and Thai delights, easy to over eat! The bed was comfy, the shower could have been a little warmer and more powerful but this was minor. We were treated to a special cake to celebrate our honeymoon. The doorman was wonderful and helped is cross the road which was a lovely touch. Highly recommended.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, February 27, 2014
Dear Katie G,

We are glad to hear that you enjoyed your honeymoon with us and appreciate the time you have taken to share your feedback.

Hopefully we will be able to welcome you back… maybe on your next Anniversary?

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 26, 2014 via mobile

My boyfriend and I stayed here for 5 nights in a plunge pool villa and absolutely loved it!! As with other reviewers have mentioned it really is a tranquil place and the staff do go out of their way to make you feel welcome and relaxed. We used the front desk to arrange tours for us and they were more than helpful.

We dined at Treetops one night and that was marvelous, the food and the ambience of the restaurant is really lovely. On another night we opted for 'Dining by Design' which was very private and romantic.

I loved the buffet breakfast, especially the coconut juice, fresh pineapple and chocolate croissants!

If you are looking for a peaceful and relaxing resort for your time in Ko Samui the Anantara Lawana is it!!

Stayed February 2014, traveled as a couple
Helpful?
2 Thank dnguyen84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, February 27, 2014
Dear dnguyen84,

We are glad to hear that you enjoyed your stay that much and also took advantage of our special “Dining by Design” on the beach.

Hopefully we will be able welcoming you back one day.

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 26, 2014

Anantara Lawana is a beautiful resort with amazing service though a little far.The rooms are well furnished and I liked the way they add personal touch by writing on the leaf. It Has one of the best Breakfast Buffet I have had.Will surely visit again and highly recommend it for a romantic stay

  • Stayed March 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Traveller868686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, February 27, 2014
Dear Traveller868686,

Thank you for staying with us and sharing your positive feedback here on TripAdvisor.

We are looking forward welcoming you and your friends back to Anantara Lawana Resort & Spa.

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed February 26, 2014

This is my third stay at the Anantara Lawana in under two years so that should probably tell you all you need to know. But, just for clarification, this is a truly delightful property, near enough to the "buzz" of Chaweng (should you want it) but far enough away to be blissfully chilled and relaxing. If your pockets are deeper, there may be "better" hotels on Samui but take it from a seasoned traveller around South East Asia, you'd have to go a long way to find a more charming and comfortable hotel and spa resort. And don't get me started on the truly wonderful staff who, in all honesty, are largely the reason this particular customer returns...and hopes to continue to do so in the future. A gem! Keep up the high standards guys.

Room Tip: Because of its beautiful setting, the hotel has a lot of steps which the elderly or less able-bodied...
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Travelnut113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Koh Samui Resort, responded to this review, February 27, 2014
Dear Travelnut113,

It is always a pleasure having you back staying with us. We appreciate your loyalty and nice chats we have and are always looking forward having you back.

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Anantara Lawana Koh Samui Resort

Property: Anantara Lawana Koh Samui Resort
Address: 92 / 1 Moo 2, North Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly Anantara Lawana Koh Samui Resort and Spa)
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Chaweng
#5 Spa Hotel in Chaweng
#6 Luxury Hotel in Chaweng
#7 Romantic Hotel in Chaweng
#9 On the Beach Hotel in Chaweng
#15 Family Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anantara Lawana Koh Samui Resort 5*
Number of rooms: 122
Official Description (provided by the hotel):
Nestled on the quiet, pristine northern end of Chaweng Beach, Anantara Lawana Koh Samui Resort & Spa offers peerless luxury Koh Samui accommodation just steps away from the ocean. Watch the sun rise over Samui’s palm forested coastline. Recline in rooms and suites inspired by the island’s original Chinese merchant settlers. Experience the perfect romantic dinner for two in a setting of your choice, accompanied by the freshest international cuisine.With room sizes starting at 61 square metres, Anantara Lawana Resort & Spa provides leading island resort accommodation. From the luxuriously appointed rooms and spacious Koh Samui pool villas to the resort’s communal facilities and restaurants, each guest is treated to the finest in services and amenities. Take a dip in the beachside infinity edge pool, dine in our treehouse restaurant overlooking the bay, or keep in touch with friends back home thanks to free Wi-Fi throughout the resort.While Anantara Lawana Koh Samui Resort & Spa’s location is quiet and tranquil, the buzz and excitement of Chaweng Beach lie just around the corner, with an array of international restaurants and local shops to take care of your every need. ... more   less 
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Also Known As:
Anantara Lawana Hotel Chaweng
Lawana Hotel Bophut
Lawana Resort Bophut
Anantara Lawana Koh Samui Resort Ko Samui/Chaweng, Thailand

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