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“Just lovely!”

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Best Western Forest Hills Hotel
Ranked #1 of 3 Hotels in Frodsham
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
4 reviews
“Just lovely!”
4 of 5 bubbles Reviewed November 6, 2012

My girlfriend and I decided to stay here at very short notice. We had booked another hotel but on arrival did not want to stay there. We found this Best Western hotel around the corner and were happy we did! As we were booking at reception to stay that evening, the very helpful and welcoming receptionist gave us a special offer. We saved £10 on our stay, which was a nice gesture and one we appreciated. Communal areas of hotel were very clean and tidy. We didn't use the gym or pool though the pool did look very nice. Rooms we're spacious and very clean. Bathroom was quite dated but I'm into vintage so suited us! Breakfast was delicious, very fresh for a buffet and our eggs were cooked to order. Every member of staff we saw from the receptionist to chef's were all friendly and welcoming. I will certainly be staying there again if we venture to Frodsham in future.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OJ08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, November 12, 2012
Dear OJ08

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you found us just lovely the rooms spacious and very clean along with the communal areas of the hotel.

I will pass on your kind and positive comments concerning breakfast and the hotel to all the team here at the Best Western Forest Hills Hotel.

We have many planned events and promotions that take place through out the year keep an eye on our website for the most up to date information.

We look forward to welcoming you back in the not to distant future

Kind Regards

Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

753 reviews from our community

Traveler rating
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    37
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Stirling, United Kingdom
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

This was my first visit to this hotel although I have been coming to Runcorn on business for nearly 20 years. The location was a bit out of the way, but was given a warm welcome on arrival and the room was excellent and very comfortable. Free, fast internet access again was an excellent bonus. I dined in the restuarant and the young staff were again very friendly, pleasant and very attentive. Would certainly stay here again.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, November 12, 2012
Dear Jim M

Thank you for posting your recent review on Trip Advisor.

I was delighted to read on your first visit to the Best Western Forest Hills Hotel you were given a warm welcome, that you found the room excellent and comfortable.

Free internet access is offered at all Best Western properties as a standard which is a great bonus for the business person.

I will pass on your kind comments to the rest of the team here at the hotel.

We look forward to welcoming you back very soon.

Kind Regards

Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ogmore-by-Sea, United Kingdom
Level Contributor
292 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

Forest Hills is ideal for a short break or a large function. Great service, warm and friendly, especially the receptionists and bar staff. The room was spacious, plenty of storage, comfortable bed, fitted with all the usual mod cons and spotless. Our room 97, was at the end of the hotel overlooking the gardens so very quiet and we enjoyed a peaceful night's sleep. Impressive bathroom with walk in double power shower and plenty of quality accoutrements.

Good range of facilities including a large pool, well equipped gym, ample parking and plenty of chill out areas by the bar. Food and drink were reasonably priced. The large breakfast room had a lovely aspect overlooking the gardens, river and surrounding scenery. Excellent breakfast with a wide selection on offer.

It's in a quiet location on the outskirts of Frodsham, up a few twisty lanes so you might have fun with the Sat Nav.

Room Tip: Ask for a garden/river view.
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AllisonTuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, November 12, 2012
Dear AllisonTuck

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you found us to be friendly & efficient and an ideal location for your short break.

It will give me great pleasure to pass on your kind and positive comments to all the team here at the Best Western Forest Hills Hotel.

We have many planned events and promotions that take place throughout the year keep an eye on our website for more information.

We look forward to welcoming you back in the not to distant future.

Kind Regards

Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hay-on-Wye, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 18, 2012

Came to Cheshire to attend a family party and stayed overnight at Forest Hills last Saturday with my husband and our whippet Grace. What a lovely hotel! Our room was spacious, warm and comfortable and couldn't be faulted. The bathroom, however, although perfectly functional, was very dated with pink 1970s bath etc. and needs upgrading. Breakfast was excellent and the staff were all very pleasant. All in all a most enjoyable stay. Would recommend it!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hazelnut18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, October 24, 2012
Dear Hazelnut18

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you thought us to be a lovely hotel, a very pleasant experience and a most enjoyable stay whilst attending a family party in the area.

I have noted your comments concerning the bathroom we are currently in the process of updating many of our bathrooms throughout the hotel.

We look forward to welcoming you, your husband and of course Grace back in the not to distant future keep an eye on our website for the many planned events and promotions taking place through out the year.

Kind Regards
Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Level Contributor
259 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

We stopped in one of the upgraded executive rooms which was large, clean and well furnished except for the mattress which was a little worn and really needed replacing. The first night we ate in the hotel restaurant choosing from the Table d'hôte menu. The three courses were nicely presented and good tasty food. We had garlic mushrooms to start, a steak and pork medallions for the main course and a raspberry mousse and lemon tart for sweet. There were plenty of vegetables which were fresh and perfectly cooked.

There was a good choice on the breakfast buffet and the staff were helpful. Guests can make use of the fitness club which seemed to be very popular with non-residents.

Our two irritations were the intermittent wi-fi connection to the internet and workmen on the floor below banging away until eight in the evening on the second night. Yes we did complain and the noise stopped; but it should have not have happened.

One tip, getting to the hotel is quite complicated, even with the aid of a sat-nav. Be prepared to make a few wrong turns.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, October 12, 2012
Dear Dexx

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you found us good value for money and that you the executive room large, well furbished also that you enjoyed dining in the restaurant and you found the food good and tasty.

I have noted your comments concerning the mattress we are currently in the process of upgrading our bedrooms but will now make this room a priority, intermittent wi-fi connection
unfortunately there was a problem with our internet provider and the system crashing I would like to apologise for the inconvenience this may of caused and the workman working late.

We have many panned events and promotions taking place through out the year keep an eye on our website.

We look forward to welcoming you back in the not to distant future

Kind Regards

Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 4, 2012 via mobile

Nice hotel! Family rooms are excellent, really good size. Chester Zoo breaks are a real bargain... Eggs at breakfast cooked to order, fresh toast served and decent coffee... We were disappointed the restaurant didn't serve until 7pm - having a tired toddler we needed food earlier. We opted to eat in the Leisure Bar as an easy option, we weren't expecting great things but we were, pleasantly surprised... The food was excellent - good steak ciabatta and chips, we chose the small portion and couldn't finish our eals the portion size was more than generous. Staff were fantastic. Highly recommended. We'll definitely stay again.

Stayed September 2012, traveled with family
Helpful?
Thank tawwpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, October 8, 2012
Dear tawwpl

Thank you for posting your recent review on Trip Advisor

I was delighted to read that you found us to be a great family hotel that the rooms are excellent and a really good size also that you found the Chester Zoo Break a real bargain its so close and has something for everybody the little and the big kids.

I will pass on your kind and positive comments to all the team here at the Best Western Forest Hills Hotel.

We have many planned events and promotions that take place through out the year keep an eye on our website.

We look forward to welcoming you back in the not to distant future.

Kind Regards
Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed September 27, 2012

We were coming from the northern part of England to meet up with family. What a lovely place. For us Canadians, it was a bit hard to find. We found that with the damp and rainy weather that has been occurring, having the heat on in the mid afternoon, would have been nice. Our cousin had to go and ask the CEO t desk to put it on, which was about 17:30. By then I was frozen. The food was lovely. Very large portions. The breakfast was a buffet and hot and excellent.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelseadoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this review, October 2, 2012
Dear Chelseadoodles

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you enjoyed your welcome break while meeting family and that you thought we are a lovely place and that you enjoyed the lovely food.

I will pass on your kind comments to the team here at the Best Western Forest Hills Hotel.

We look forward to welcoming you back very soon, keep an eye on our website for the many planned events and promotions taking place through out the year.

Kind Regards

Kieran McCabe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Forest Hills Hotel

Property: Best Western Forest Hills Hotel
Address: Overton Hill, Frodsham WA6 6HH, England
Location: United Kingdom > England > Cheshire > Frodsham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Frodsham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Forest Hills Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
Best Western Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the Best Western Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 
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Also Known As:
Best Western Forest Hills Hotel Frodsham, Cheshire

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