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“Poor service”
Review of EstroGusto

EstroGusto
Ranked #31 of 99 Restaurants in Ciampino
Price range: $28 - $39
Cuisines: Mediterranean
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Bellville, South Africa
Level Contributor
87 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Poor service”
Reviewed July 5, 2013

We went to this restaurant fterbeing advised by the staff t the hotel we were saying in. The waiter was not able to help us in English and seemed to have no patience and time for us as we were foreigners. Eventually when our food arrived it was cold and we also need to ask for everything while the locals seemed to get a better service and we even suspect that some thing we wanted to order he said was no longer available but we saw it being served to a local Italian couple. We decided then and there not to return but to support Marion at the Bischeri a little way down the road where the attitude was totally friendly and warm. We went back there 3 times due to Mario's attitude.

Visited July 2013
Helpful?
2 Thank Baz055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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395 reviews from our community

Visitor rating
    112
    134
    60
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    44
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Gorgeous Italian food & atmosophere”
Reviewed June 19, 2013

I went to this restaurant a few times, one of which was my final meal of the holiday. The restaurant has a lovely, relaxed feel to it, yet the food is absolutely divine! I really recommend trying their oysters and pizza, which was our choice: fresh, fabulous, couldn't want for more! The staff are very attentive and there is always a jovial atmosphere brought on by the local diners. The waiting time are perhaps on the longer side, but it is certainly worth your while trying it out.

The food and service left smiles all around. Brilliant.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kaya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Avoid!!!”
Reviewed June 11, 2013

Dining at this restaurant was the worst experience ever! Hungry & looking forward to tasty Italian cuisine. On entering the restaurant I felt a little uneasy, as it was like the restaurant had stopped breathing and the locals all stared as we waited at our table. It was an eerie feeling, However we decided to ourselves, that it was fine ( please note we were not dressed extravagantly).
As we waited a little over an hour we thought this will be good food,even though there were people who came after us and where served before us. It really was quite odd. The food was average. The service was really so bad.
You know sometimes I read reviews and think oh it must have been the people that were a bit critical. Trust me when you see this restaurant walk very fast by. Actually the following day we went to Castlegandolfo and it was only wonderful, and very beautiful restaurants we ate in.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Lemon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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