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“Good, but with a big "BUT"”

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Dioscuri Bay Palace Hotel
Ranked #3 of 3 Hotels in San Leone
London, UK
Level Contributor
127 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Good, but with a big "BUT"”
Reviewed October 11, 2013

We stayed here for 3 days in early October 2013. The room we were allocated was nice, a decent size, well decorated, with a good bathroom. We had a balcony overlooking the coach and car park, with a distant view of the sea. Pleasant in the evenings once the coaches had stopped coming and going. The hotel is near the sea and harbour. The hotel had a large outdoor swimming pool which was never too full when we were there. So far, so good.
However, the Restaurant was awful. The main courses were quite terrible. On one night we had shoe leather disguised as beef. (Anyone remember the film "The Gold Rush?) On the next night we had rubber disguised as chicken. To get a wine list we had to ask.....and the waiter we asked had to ask someone else, who did not know. Eventually, (domani/avrio/manana) another waiter arrived without a list, and suggested that we should have house wine. red or white. When it came it was OK, but what sort of "four star" hotel operates without a wine list?
So, a good hotel, with an awful restaurant. Eat out if you want to enjoy your stay.

Room Tip: Ask for a sea view.
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  • Stayed October 2013, traveled as a couple
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Helpful?
3 Thank ancientobserver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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527 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
England, Arkansas
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 8, 2013

We stayed at the above hotel as part of a group. Although our room was fairly large and clean, it was very basic. It also looked straight onto an unfinished building with workmen starting their days' work at 7a.m. I do appreciate this cannot be helped, but it did not add to the overall disappointing stay.
The food was quite awful. For a start, it always arrived at the table cold and I do mean cold. Breakfast was very basic, even by Continental standards. There were numerous cakes on offer alas, this did not make up for the overall low quality.
Most of all, (I go along with other reports) the waiters could do with more training, namely that even a slight smile will go a long way to make guests feel appreciated!
I think tour groups seem to be the main income of the majority of hotels and really do deserve better service.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gemtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Leone hotels

Walnut Creek, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 3, 2013

Hotel is geared to tour groups. Restaurant was good for this type of hotel. Rooms needed maintenance. Bar was very limited in both availability of drinks and hours. Pool area was nice. Parking was available. Staff was very helpful. One server went out of his way to obtain something we had requested.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rodandlynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 29, 2013

This is a good 4* hotel. The rooms are big and spacious. Everything is very clean and looking good. The staff is friendly.
The swimming pool area is very nice, with a pretty view over the sea.
When we stayed there the hotel had free WiFi.
Breakfast is reasonable (but not excellent if you are expecting an european 4* hotel breakfast).
Good value for money. I would stay there again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pipa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 19, 2013

I booked this hotel because it was very close to Agrigento and just in front of the sicilian coast. Complete and rich breakfast. Very good value for money. I will definitely repeat if I will be around Sicily.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gian792013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 14, 2013

The hotel is fine, functional and clean. Staff efficient and helpful. Pool area is nice but no access direct to the beach from the Hotel. Best rooms on top floor with balcony - request sea view too.
Breakfasts really geared up for tour groups and consisting of mainly cakes, pastries etc. Based on breakfast, we did not try the dinners there.
Only worth staying here a couple of days to see the Temples which were amazing - Agrigento city dirty and poor. The area outside the Hotel not particularly nice (not unsafe), just not appealing. We had booked to stay for 7 nights, but cut short the stay because the area was not nice, and to travel anywhere took many hours as the roads were poor and busy.

Room Tip: Best rooms on top floor - ask for balcony and front sea view.
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Juwit57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2013

The room was clean, spacious, comfortable and air-conditioned, and the other facilities in the hotel were also very good, as was its location. The big problem was noise: loud music from a wedding reception in the hotel began between about 10.30pm and 11pm and this could be heard throughout, making it impossible for me to get to sleep. I phoned reception, and was told that it would stop at midnight. At 12.30am, it was still at full blast, so I got dressed and went down to complain, finding another couple already there to do the same. The receptionist was indifferent, then rude and aggressive when I became more assertive, but he did follow me back to my room in a more placatory mood with some useless suggestions about how to ameliorate the noise. When checking out, I was asked if everything was OK, and when I mentioned the music, the member of staff looked a bit sheepish, as though this was a familiar complaint. Unless you can sleep regardless of very loud music booming throughout a hotel, or don't mind staying up till the early hours, don't stay here.

Room Tip: Choose a room at another hotel.
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  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
2 Thank murphsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dioscuri Bay Palace Hotel

Property: Dioscuri Bay Palace Hotel
Address: Lungomare Falcone E Borsellino 1, 92100 San Leone, Agrigento, Sicily, Italy (Formerly BEST WESTERN Dioscuri Bay Palace Hotel)
Location: Italy > Sicily > Province of Agrigento > Agrigento > San Leone
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in San Leone
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dioscuri Bay Palace Hotel 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Nh Hotels San Leone
Nh Hotel San Leone
Dioscuri Bay Palace Hotel Province Of Agrigento/San Leone, Sicily

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