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“Hotel is getting tired” 4 of 5 bubbles
Review of Hotel Chateau Tilques

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Hotel Chateau Tilques
Ranked #1 of 1 Hotels in Tilques
Certificate of Excellence
Hampshire
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Hotel is getting tired”
4 of 5 bubbles Reviewed May 1, 2014

This Hotel trades on its location, which is beautiful, however all of the rooms are now getting very tired.
The restaurant is good but overpriced, with too many supplements added for basic items ie cheese board. House wine again overpriced.
Breakfast again overpriced for scrambled egg and bacon.
As we were part of a group (19) would we go again, definitely NO.

  • Stayed April 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ramkei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, July 29, 2014
Dear Madam, dear Sir,

We thank you for sharing your opinion after your stay at Le Château Tilques.

We highly value your feedback and would be grateful if you could grant us a few minutes of your precious time. We would like to call you at a convenient time to follow-up on your remarks and have more details.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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672 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Wales uk
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed April 19, 2014 via mobile

Wonderful setting, beautiful rooms, reception staff delightful. However, the restaurant was disappointing. 45 min wait for the wine and the waiter taking the order. We ended up having to serve ourselves wine as we had empty glasses for 20 minutes. One of our friends went without desert as she was tired after a long wait and went to bed. We never expect our meal to be rushed but felt there was little attention. Desert was served without cutlery!

The meal was very expensive for the choice and quality on offer. Two of our party chose gravlax, another white asparagus and I had the foie gras (paying a supplement). The foie gras was nice, as was gravlax, but the Asparagus was not to her taste. We all ordered chicken and the consensus was it was bland and unexciting.

Having eaten the night before in one of the many excellent restaurants in St Omer (at 2/3 of the price) with great service and wonderful food it was a very disappointing end to the weekend.

A wonderful hotel, but alas, we shall not be returning

Stayed April 2014
Helpful?
2 Thank Tony K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, July 29, 2014
Dear Madam, dear Sir,

We thank you for sharing your opinion after your stay in april at Le Château Tilques.

We highly value your feedback and would be grateful if you could grant us a few minutes of your precious time. We would like to call you at a convenient time to follow-up on your remarks and have more details.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 13, 2014 via mobile

Very enjoyable and staff very friendly but overall disappointing in part. We had expectations of a fantastic French meal described as Gourmand, perhaps budget is more appropriate. Service in the restaurant was slow. The dessert was not impressive and the waiter was told to return it to the kitchen as it was appalling; the head waiter remedied by providing cheese for us. The following day we had lunch in St Omer, a delight and would rate this meal as 10 but Tilques 5

The room was stunning, but I did not realise my family would be in the annexe - not clear when booking

The pool was pleasant but a cheap liner construction with no additional spa facilities. We did have a massage, but in our room although a high price charged without the facility

Perhaps too corporate in ethos and having been some years ago, out of touch with the smaller customer

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Haydn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, July 29, 2014
Dear Sir,

Thank you very much for taking the time to post this review about your stay in april at Le Château Tilques. Your opinion means a lot to us and we are delighted that you are sharing your constructive thoughts with us.

We are delighted to read that you found the staff very friendly and your room stunning.

It is also with a particular attention that I read your comments on the meal, the pool. We highly value your feedback and would be grateful if you could grant us a few minutes of your precious time. We would like to call you at a convenient time to follow-up on your remarks and have more details.

We hope to welcome you back soon at Le Château Tilques.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed April 10, 2014 via mobile

I last reviewed the chateau in July 2013, and made comment on the food and staff uniform being in need of improvement.
Just came back from an overnight stay - which was fabulous.
Food was superb, staff were well turned out, and the ambiance of the chateau seems to have improved.
Mr. Joly - top man!

Stayed April 2014, traveled as a couple
Helpful?
1 Thank killemall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, June 26, 2014
Dear Madam, Dear Sir

Quite simply thank you for this fantastic review !

I am honored and would like to thank you very much indeed that you wrote those very kind words about me.

The entire team was very proud to read your compliments on the quality of service that you received, the ambiance and that you found the food superb.

We look forward to the pleasure of welcoming you back to Le Château Tilques, your French Home.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wiltshire
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 6, 2014

We booked a deal from TravelZoo, at £150 for dinner bed and breakfast, this was great value for money. The Chateau is located about 3 miles from St Omer, close enough from Calais for a weekend break or for a convenient stop off on the way back to the UK.
The restaurant is in an annex very close to the hotel and serves great food with an attentive but unhurried service. On our deal we were offered the 29 Euro menu, which was limited to 2 entrees 2 mains and 2 deserts, Not a problem as the Maitre'd added a few other menu items to increase our choice. The food was very good and the service excellent.
Breakfast was included and was a typical continental selection but with the inclusion of excellent scrambled eggs, bacon and sausages.
We requested a room the the main Chateau and were allocated a room on the top floor in the main building. Excellent room, comfy bed and very quiet,
The staff were very helpful and if your French isn't up to much, most speak English.
All in all a great break in superb surroundings, will definitely return

Room Tip: Ask for a room in the Chateau otherwise you may be located in the annex
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WiltshireLoynsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, June 26, 2014
Dear Madam, Dear Sir,

Wow What a Review !

Thank you so much for taking the time to share your impression about Le Château Tilques on TripAdvisor.

We are delighted to read that you enjoyed your stay so much and particularly your room and the location of the hotel. We do aim to go above and beyond to ensure our guests have the most enjoyable stay possible thie is why we are proud that you found the food very good and the service excellent.

It is a pleasure to hear that you will definitely return.

We look forward to welcoming you back to Le Château Tilques .

Yours Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knokke-Heist, Belgium
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

What a lovely place to stay... Surrounded by nature, in a quiet place in the nord of France lays Chateau Tilques. It has all that one can imagine going on a romantic Castle weekend... the food was excellent... a very fine cuisine... tasteful... MMM over delicious!!! The staff was super friendly! And after a fine diner we rested in our charming room... awakening only to the sounds of the birds in the morning, so quiet, so beautiful only nature... We had a large breakfast... everything was there to have a great start of your day!!! we walked around the pond in the back before we went off to the city of St. Omer that is only a few km away.... A la prochaine... et merce pour tout.... until next time thank you for everything!!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SoundChrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, June 26, 2014
Dear Madam, Dear Sir

We really cannot thank you enough for taking the time to post such a sparkling review of your stay on TripAdvisor.

It really is an absolute delight to read such positive comments and we are all so pleased that both of you enjoyed your stay with us so much and particularly the food wich was "excellent".
The restaurant team will be pleased to hear that you were so pleased with their food and service and we will absolutely pass on your kind comments.

It is a pleasurealso to hear that you will coming back at Le Château Tilques.

We look forward to welcoming both of you back to your French home.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The South
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 2, 2014

We stayed here in August 2013 and I just wanted to say that it was a great place to start our driving holiday across Europe. This is a very relaxing environment.
The restaurant attached to the hotel is a bit pricey but yet of good quality, so I would recommend you try it.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheSouthGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneJoly, Directeur général at Hotel Chateau Tilques, responded to this review, June 26, 2014
Dear Madam, Dear Sir,

Thank you so much for taking the time to post the review of your stay with us on TripAdvisor!

It is a pleasure to hear that you found the environment relaxing and the restaurant good quality!

Thank you again for your kind words and to recommend to try Le Château Tilques.

We look forward to welcoming you back, to start or to finish your holidays, in your French home, very soon.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Chateau Tilques

Property: Hotel Chateau Tilques
Address: 12 Rue du Chateau, 62500 Tilques, France
Location: France > Hauts-de-France > Pas-de-Calais > Tilques
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Tilques
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Chateau Tilques 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Chateau Tilques St Omer
Chateau Tilques Hotel

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