We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place to break up the journey”
Review of Novotel Nancy

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Nancy
Ranked #1 of 2 Hotels in Laxou
Certificate of Excellence
Glasgow, United Kingdom
Level 5 Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good place to break up the journey”
Reviewed July 15, 2013

We picked this Hotel as we were looking for a good value for money place to stay to break the journey to Switzerland. Hotel was easy enough to find using the sat nav but you do come in via a one way system that might otherwise confuse you.

Our room was neat clean and tidy, with two adults and two kids it was a bit crowded once the fold down beds for the children were in place however the bathroom and toilet were both separate so overall it was quite a functional arrangement, great for a one night stop but a bit tight for a longer stay, we didn't eat in the hotel that night as we wanted to have a look around the town itself which is only about 10-15 minutes drive to get in to the area around Place Stanislas. Breakfast was however very good with a wide range of items available from the buffet. There is a restaurant and a McDonalds across the road if you are looking for something different.

It was a bit cool for us to use the outdoor pool when we were there but it did look in good order, outside there is a small kids play area which kept our two amused and there is also a play station area inside. Free Wi-Fi was a useful bonus.

The building was having the exterior painted when we were there and the corridors and our room were pretty fresh, staff at reception were very helpful and once they realised how bad my French is they were happy to speak to us in good English. There is a large enclosed car park around the building to allow you to keep your car secure overnight.

I would certainly be happy to use this Hotel again if we are back in this area.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

678 reviews from our community

Traveler rating
    175
    373
    102
    19
    9
See reviews for
263
181
34
156
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rotterdam, The Netherlands
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 15, 2013

We arrived in the afternoon, welcome was anything but warm by the cranky receptionist. We reserved a family room with baby cot, which triggered a lot of moans and groans when she found our reservation. No instructions were provided when she handed the room key.
Room was clean but dated, we were not appointed any of the refurbished rooms. The baby cot wasn't made and a mattress was lacking.
The empty bar wasn't attended by any of the staff, only after 10min an hasty women showed up, but didn't (wanted to?) notice us. Only after another 5 min she chaotically took our orders. These incidents made us reluctant to dine in the hotel so we went out for a dinner.
Later in the evening the bar was again unattended, only after 10 min we found someone able to pour us a glass of wine.
We had a rough night, as isolation of the rooms was poor and the bed very very uncomfortable.
Breakfast was neat as expected. Check-out was smooth.
I stayed in lots of Novotel hotels (and other Accor brands) in France as well, but never experienced anything like this. I hope this is an once only misfit, but l won't book again in this hotel.

Room Tip: Ask for refurbished room.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jubi d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vogelenzang, Noord-Holland, Netherlands
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 23, 2013

this hotel offers nice comfortable rooms. Quality of the food in the restaurant is good. The setting of the hotel close to the autoroute is perfect for an overnight stop when travelling.
The breakfast buffet is very good and extensive. Good closed parking facilities.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marijke R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 4, 2012

We stayed here for duathlon world championships and other teams stayed it was nice and quiet out of the centre but close enough to cycle to the centre.
Rooms were clean and tidy they even let athletes keep our bikes in the rooms greatly appreciated as nothing can settle you with you bike left in a car overnight. We stayed 5nights to make it into a short break.
Breakfast was great lovely fresh food and lots of coffee they even opened early for athletes racing early. We did have one meal in the hotel restaurant it was first class but for a first class price eating out in France isn't cheap but this was very pricey. All in all nice hotel pool was about 12metrs long so don't think anyone would get any training in that and was unseated great for a post competition ice bath though !

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank triathleteGB12345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alkmaar
Level 6 Contributor
151 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 13, 2012

on our way back to Holland we want to stay 1 night in this hotel because of our good experience with this overnight staying last year.however the hotel was fully booked because of some events in Nancy.the man of the reception suggest to call other hotels for us because it was already 19.30 h.
at last he found 1 room in the Mercure hotel and because he was so very helpfull he deserved our award!!!

  • Stayed September 2012, traveled as a couple
    • Service
Helpful?
Thank anne-cisca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Laxou
2.4 mi away
Best Western Hotel Crystal
2.5 mi away
Coeur de City Hotel Nancy Stanislas by HappyCulture
3.2 mi away
Novotel Suites Nancy Centre Hotel
Show Prices
Show Prices
Show Prices
2.4 mi away
Hotel de Guise
Hotel de Guise
#2 of 40 in Nancy
393 reviews
2.5 mi away
Mercure Nancy Centre Place Stanislas
2.4 mi away
Hotel d'Haussonville
Hotel d'Haussonville
#4 of 40 in Nancy
158 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Nancy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Nancy

Property: Novotel Nancy
Address: 2 rue du Vair, 54520 Laxou, Nancy, France (Formerly Novotel Nancy Ouest)
Phone Number:
Location: France > Grand Est > Meurthe-et-Moselle > Nancy > Laxou
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Laxou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nancy 4*
Number of rooms: 119
Official Description (provided by the hotel):
The Novotel Nancy is located 5 km from the centre of Nancy close to the major highways to Lyon, Paris, Metz and Strasbourg. An ideal location for a business trip to Nancy, this 3 star hotel in the western part of Nancy offers 119 rooms in leafy surroundings as well as an outdoor swimming pool. The hotel features 400 sqm of modular meeting rooms for your training days and seminars The Novotel Cafe restaurant invites you to enjoy contemporary cuisine every day until midnight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hotels.com, ACCOR, Travelocity, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Novotel Nancy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Laxou
Laxou Novotel
Novotel Nancy France/Laxou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing