I should start my review by saying that we really didn't have great expectations for this holiday. We had a collection of Tesco clubcard reward vouchers and this seemed to fit the bill for a warm relaxing break.
We've had issues with Cosmos in the past and were reluctant to travel with them again (little choice with clubcard) but it was very smooth. Pick-up from the airport was a mini-bus which drove us about an hour to Slano.
Can't comment on the rep because we didn't meet her but knew where to find her if we needed her.
We had similar reservations about flying with Monarch and when we reached the airport and were told the flight was delayed by a few hours we thought it was just the start. But the plane left when they said it would, we had no issues with comfort or space and the service was efficient-except for a cold cup of tea. Try to book a seat at the front of the plane so the water's still hot when they get to you!
The Admiral Grand was rebuilt after the 90's war and opened in 2008 so it's all new. It stands at the head of a bay which is beautiful and very peaceful-tho a bit more like staying by a lake than the sea. The interior is pared back creams and browns, modern clean lines.Just as it looks in the photos.
Staff friendly and welcoming, I find a smile and a polite greeting go a long way.
The hotel wasn't full and the weather hit & miss so no issues with sunbeds.
Didn't use the spa except for the indoor pool and jacuzzi, but was surprised to see that they charge 5euros for a yoga class-something I've usually seen included in your stay at 5* hotels.
The room was fairly spacious with a superking bed which was firm (as we like), and a sofabed at one end. I did have to ask for an extra pillow as there was only one each initially. We had a 3rd floor room (313)with a view of the bay from the balcony.
Everything spotlessly clean and oodles of soft towels in the bathroom.
One nitpick was that they don't have an iron in the room or even one at reception! I was horrified as I'm not too good at packing and tend to iron as we go. They consider electrical appliances like irons to be a hazard so you're expected to use the laundry which is not at all cheap. There's no kettle either but I'd read about this in a previous review and took my own-then hid it in the wardrobe when we went out! If I went again I'd definitely do the same with an iron.
We had read previous reviews about the food being boring and as 'foodies' we were a bit concerned. But we thought the food was excellent, there were the usual choices for breakfast: cereals,yoghurts,fresh fruit-a wide selection, egg station, bacon, sausages, cold meats and cheeses, cakes, bisciuts, chocolates. I guess it could be boring if you have three course breakfasts every day but we don't so there was plenty of variety for us.
We were most impressed with the evening meals especially the fish/seafood selection. There was a selection of fresh fish/seafood carpaccio (octopus particularly good) different every evening. Mussels buzzara, squid ink risotto,2 or three types of fish as well. meats: chicken, beef, lamb pork turkey veal.We even managed a chicken, mash veg and gravy one evening when the weather made us want comfort food! Good selection of vegetables from potatoes and cabbage to aubergine,courgettes, peppers,etc. Salads too.
We found the service excellent but we do come from the 'tip well early' school.
Looking at previous reviews we decided to take our snorkels with us. You can certainly snorkel-but there's nothing to see!
Overall this trip really exceeded our expectations, Croatia and it's poeple really lovely.
Would I stay there again-yes definitely if I was in the area.
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