We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“On behalf of the management of Insight resort ...”
4 of 5 bubbles Review of Insight Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Insight Resort
Ranked #2 of 6 Hotels in Ahangama
Colombo, Sri Lanka
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“On behalf of the management of Insight resort ...”
4 of 5 bubbles Reviewed October 22, 2013

"Dear Readers

We responded with quick action to a complaint from a guest who had got his foot injured in the pool at our resort. We promised to do a complete overhaul in the month of October to ensure that there are no further mishaps or accidents. The attached pictures will tell you how true we are to our promises – the pool has now been fully repaired and is in good condition.”

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dhanushka W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

184 reviews from our community

Traveler rating
    60
    63
    24
    19
    18
See reviews for
44
54
12
7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Dhaka City, Bangladesh
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

The location of the hotel is excellent for those who love to walk around the beach at any odd hour of the day or night. One can enjoy the waves from the windows of the room or may look at the blue water while having breakfast. We stayed for one night only but might have stayed for another night if not in a time constrain. Food in the dinner was good and I must appreciate some innovative and experimental ideas with Sri Lankan cuisine. The singing group sang a special 'love song' for us. In the breakfast choice was rather limited but we liked it. The raw passion in breakfast fruit juice was very tasty. The room and bathrooms are big enough for easy movement. The staffs of the hotel are friendly but service is slow. Possibly they maintain the pace of the calm and quite environment of the whole area.

Room Tip: Rooms on the extended building are with better view.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farid54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahangama, Manager at Insight Resort, responded to this review, October 24, 2013
Thank you very much for your great comments and endorsing the Insight Resort. Further at a time when just one in isolation has condemned our food quality as bad, you are praising it. Appreciate your comments about the limited breakfast choice – we shall look into that to further improve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 20, 2013

i stayed with my wife on FB basis in October 2013. the place is obviously under-utilized for it's advantages. meals were a disappointment. set menu dinner to start with absolutely no choice except for the question of fish or chicken. lucky to have a buffet for b'fast but then lunch was a disaster with just rice and curry without no choice again except for fish/chicken matter. no choice over dessert. it was no better than a meal served at a budget eatery except for the dish of fried fish. being a critique at food, one had to admit that the hotel was almost empty. point is that the few guests who stayed over deserved at least a few more choices on the set menu.

TIP - stay B&B or H/B and eat at the indian restaurant near the southern expressway exit (15KM from the hotel though). another option is Catalina grill right infront of Koggala airport with eating facility inside an used aircraft.

great location, great beach front, friendly, attentive and very pleasant staff. above average rooms in the new wing passable for 3.5 star only if it had a TV and coffee making accessories.

Room Tip: ask for a sea front room on the new wing ex. 406, 506
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PieceOfPizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahangama, Manager at Insight Resort, responded to this review, October 24, 2013
First of all we are not in the habit of responding to comments under fictitious names as we are unable to trace his or her registration if this client has stayed in the hotel to begin with. As in today’s context many things can happen for business rivalry. Although we don’t practice such malicious things there are many others who do it.

However, I am reluctant to accept this comment as so serious since at the same time ‘Farid 94’ has commented that the food is good. Yet, if this client has definitely stayed at the Insight Resort, regret and sorry if you did not like our food.

The hotel is running at an average of 30-35% occupancy during the summer, which in my view is a good occupancy. We are already booked up for the winter 2013 at an average of 72%. For sure in the summer there are some days where only a few rooms are occupied, but as per this comment the hotel has operated a buffet breakfast. Being a 33 room hotel we do not operate a buffet unless there are more than 10 rooms occupied. On this basis as the guest says the hotel was empty I am a bit confused.

When a set menu dinner is offered, we do not offer a wide spread. Yes on a set menu we offer a choice of fish, chicken or vegetable on some days and on other days its fish, red meat or vegetable, as anyone would know this is how a set menu is operated but the quality is assured. Perhaps the client was disappointed that there was no buffet. We do not offer a choice of desserts for a set menu, yet if the clients do not like what is available and express so, we would easily offer the clients a choice of fruits. It is quite unfair to compare our kitchen to a budget eatery – this merely is an exaggeration. If you look at our past records the only flaw we have had in the past is the slow meal service which we accept and are in the process of correcting. I am sorry if the client has expected a choice of food more than a 3* property. Appreciate rating the hotel as a 3.5*, but we commit ourselves as a 3*. I am happy to note from the client concerned the good words about the staff and service level which in my view endorses that we are reaching towards an improvement in our service levels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
86 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 bubbles Reviewed September 11, 2013

We have recently stayed 1 night at Insight. The beach in front of the hotel is clean. There were a few fishing sticks set up but we never saw anyone fishing.

The room was spacious with a nice view of the ocean. Bathroom was spacious. Rain shower was good. Staff were friendly. Breakfast was okay. You can ask for cooked breakfast. Service was slow even though the place was quite empty.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krnworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahangama, Manager at Insight Resort, responded to this review, October 7, 2013
We thank you for all your positive comments about us. It certainly is an endorsement for all those who wish to make a booking to our Resort in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 9, 2013

Real shame as a great setting, nice rooms. However the service was poor. Food took 40 mins to arrive, and tour parties given precedence. Meal times are already v late for families, so don't expect to eat at a decent time. The pool is also a shame as a lovely pool yet appears hazardous - lots of injuries and cuts from the pool tiling. All complaints are met with little action. A real shame- could be a gem on the coast.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Anthony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahangama, Manager at Insight Resort, responded to this review, October 7, 2013
Appreciate your comments and thanks for endorsing it as a great setting. We accept the delays we have had in the restaurant service in the month of August 2013 due to an unexpected shortage of staff in the restaurant.

Sorry, but tour groups are not given preferences over others. It is just that the tour leaders talk to the group and take the orders well in advance so that as they come to the table the meals are ready to be served.

Our meal times are :
Breakfast 7:30 am – 10:00 am
Lunch 12:30 pm – 2:30 pm
Dinner 7:30 pm – 9:30 pm

We have now upgraded with more staff for the restaurant services and the Asst Resident Manager regularly supervises the staff with refresher training to increase the service levels and the food quality. In order to support, the kitchen has also been re organized to manage the fast movement of food. Thanks for commenting that it’s a lovely pool. After your comments a quick inspection was done and already the tiled ledges have been repaired. However we also found a few tiles broken inside the pool and thanks for bringing it to our notice. Arrangements have now been made to shut the pool for one week in the month of October to empty the pool, attend to the re-grouting and replacement of the damaged tiles. When the work is going on we will have some pictures uploaded onto our site.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Ahangama hotels

4.5 of 5 bubbles
Show Prices
5 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
Colombo, Sri Lanka
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 7, 2013

A quality Beach resort located in a quiet & calm location on the golden sandy beach in Ahangama , The natural corral reef breaks the strong waive & makes the ocean in to a safe place for a sea bath. The sound & the freshness of the sea breeze coupled with the lushes green surrounding relaxes your mind & body which makes your stay an unforgettable one.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dhanushka W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahangama, Manager at Insight Resort, responded to this review, October 7, 2013
We Thank you for all your positive comments about us. It certainly is an endorsement for all those who wish to make a booking to our Resort in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed April 27, 2013 via mobile

I returned to this hotel by chance two years after having visited under different management. If you are after something simple, clean, right on the beach this is a great spot. Value isn't too bad even with the 50% rate hike after the change. I found most of the staff very friendly, tho the check in was a bit lacking. The rooms are clean and at least some if not all offer AC. The beach is excellent, but you may be approached by locals looking to sell you something. Everything considered, I'd stay here again, but I'd book early and ask for a third floor room facing the ocean.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahangama, Manager at Insight Resort, responded to this review, October 7, 2013
We thank you for all your good comments about us. It certainly is an endorsement for all those who wish to make a booking to our Resort in the future.

Whilst thanking you for your endorsement Sir, and responding to your comments there are only two locals who are allowed to sell clothes on the beach in front of the resort . Not many but just only two as we think it is an opportunity to help the locals. They are strictly warned not to worry and push for sales and I suppose they adhere to our request or else they will not be entertained to be there. Some of the plus points of these two vendors being there is that, when you go out to the beach they take care of your slippers and all not so expensive items, look after the towels where you keep them and for some of the guests who are going into the sea there for the first time caution them about the movement of the tide and explain about the reef in front and also they will display the beach wear they have for sale. No pushing of sales.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ahangama
2.8 mi away
Koggala Beach Hotel
Koggala Beach Hotel
#2 of 5 in Koggala
4.0 of 5 bubbles 389 reviews
1.6 mi away
Garton's Cape
Garton's Cape
#1 of 6 in Ahangama
4.0 of 5 bubbles 140 reviews
2.5 mi away
The Fortress
The Fortress
#1 of 5 in Koggala
4.5 of 5 bubbles 1,378 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Club Koggala Village
Club Koggala Village
#3 of 5 in Koggala
3.5 of 5 bubbles 201 reviews
3.6 mi away
Cape Weligama
Cape Weligama
#1 of 12 in Weligama
5.0 of 5 bubbles 357 reviews
7.8 mi away
Esprit d'Ici Hotel
Esprit d'Ici Hotel
#1 of 9 in Mirissa
4.5 of 5 bubbles 232 reviews
Show Prices
Show Prices
Show Prices

Been to Insight Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Insight Resort

Property: Insight Resort
Address: Galle Road, Ahangama 80650, Sri Lanka
Location: Sri Lanka > Southern Province > Galle District > Ahangama
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Ahangama
Price Range (Based on Average Rates): $
Hotel Class:2 star — Insight Resort 2*
Number of rooms: 53
Official Description (provided by the hotel):
It is a place to relax, rejuvenate, and experience heritage, culture, nature and the way of life in the remote south of Sri Lanka. A resort located in an area where you can also surf and dive. From the lush green garden walk on to the golden sandy beach where you can see the natural reef breaking the blue water to a gentle wave which transforms to a tiny bubbly ripple. Swaying and whispering palms blended with the sound of waves on the quiet beach takes you through a journey of serenity. The long lonely stretch of beach offers you peace in abundance and a dip in the warm Indian Ocean is rejuvenating. Lie under a palm tree and relax on this unpolluted stretch of beach. Learn the art of stilt fishing – a mastery passed down from generation to generation and enjoy the only village of stilt fishing in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Booking.com and Evoline ltd so you can book your Insight Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Insight Hotel Ahangama

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing