Stumbled upon this place by chance after reading a tiny note about it in a guide book. We have visited the the plantations of the highlands and although the views and quantity of tea here are not as jaw dropping, the actual tour itself puts Hapatules tea factory to shame. This place is what I was hoping for in the highlands.
When we got there a guide greeted us and showed us around this beautiful Estate, showing us various cash crops ( rubber, pepper to name a few) and the tea, from how it's grown to how it's processed in the factory to make the finished product as we know it. Near the beginning, we sat and enjoyed a pot of tea and a small but tasty slice of chocolate cake. At the end of the tour you are treated to sample around 20 variations of tea including the Virgin White - the most expensive and exclusive tea in the world. Although this is a free tour and there is absolutely no pressure to buy anything, you still feel as though you should as the tea costs from 750rs up its still a pretty decent price for what you get in the way of the tour/ tea/ cake, let alone the product you purchase.
Also leave a small tip AT THE END OF THE TOUR, not half way in like your guide might suggest.