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“A comfortable hotel”

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Grand Nur Plaza Hotel and Conf Centre
Ranked #7 of 12 Hotels in Aktau
Atyrau, Kz
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A comfortable hotel”
Reviewed September 21, 2013

A modern and spacious hotel with all facilities including gym, sauna, outside pool, etc all in very good order. The room was very clean with a comfortable bed, again all was in very good decorative order. A second card is supplied so you can leave the air conditioning/electric on whilst you are out! Free WiFi is provided in the rooms which is OK for emails, etc! All staff where very friendly, courteous and helpful. The restaurant food is top class and I do recommend you try!

However a big negative, as well as the restaurant there is also a breakfast hall in which breakfast and business lunches are served. Unfortunately the food are poorly prepared and look a few days old i.e. meat curling at the edges, fruit and salad drying out! Totally unappetizing in fact it just awful...avoid! I would have given this hotel a 5 rating but a quality breakfast is a must in any hotel!

The complex itself is a little out of town (30-20 min walk) but the taxis are very cheap, hotel can provide you with a English speaking driver from the local cab company.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Petebu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2013

Stayed in the hotel for six nights when working in Aktau. It was a very pleasant stay, clean, comfortable setting. Room was pleasant with good aircon. Restaurant food was very good, service was fine. Prices cheaper than Astana. Hotel pool was a good size for a swim. Every effort was made to speak to us in English, even the two young men at breakfast time who said have a nice day in unison:) Overall we were pleasantly surprised. Thank you.

Room Tip: You may need to specify non smoking
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyrau, Kazakhstan
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2013

Overall:
Very poor for a hotel that positions itself as 5*. Room was small.
I switched off the AC intentionally, but when I came back in the evening - it was ON and very cold in the room.
They are saving on soap. No soap available in the shower, only one piece near the sink.
No toilet brush ))
Average speed internet.
Very far from city center and from the sea.

Positive:
Very good restoraunt, and big portions.
Complimentary bottle o water in the room
Tea set, safe.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexBtm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Aktau hotels

Level 5 Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 13, 2013 via mobile

The Hotel is modern and the rooms are well organized and comfortable. I enjoyed my staying at the Grand Nur. You will find a nice restaurant nearby or you can sit at the bar and have the same menu. Price is ok.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gio_SlowFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 25, 2013

Room: spacious, new forniture, clean, quiet, with all conforts typical of a western europe business hotel
Restaurant: the food is very good, quite expensive though. Service is slow and many waiters do not speak english
Service: few staff members speak english, many of them are quite rude. Though, no problem with invoincing/check in-out
Spa: gym, swimming pool and sauna/hammam are all well maintained, clean, pleasant to use. Maybe the best hotel's feature.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank al78by
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astana, Kazakhstan
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 23, 2013

Not good at all. The staff is not friendly. Many don't speak neither English no Russian. The room is smelly. Food is not good. For some reason, Saturday night the restaurant is full with locals, the music is roaring, people are shouting and the best thing - they can walk around the hotel :) The regular price is biting, almost 200US. For this money, try to find something else. Definitely, not recommended.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed December 28, 2012

It's not a bad place at all, although quite pricey if you get to the better bits. I stayed on a business trip and got one of the back rooms with the small funny windows, it was clean and cheap (business rates) but just a room. The restaurant and bar are fine but on the price. There is a spa downstairs which is ok but again quite expensive.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric_Van_Beest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Nur Plaza Hotel and Conf Centre

Property: Grand Nur Plaza Hotel and Conf Centre
Address: Microdistrict 29A, Aktau 130000, Kazakhstan
Location: Kazakhstan > Mangystau Province > Aktau
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Aktau
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Nur Plaza Hotel and Conf Centre 5*
Number of rooms: 141
Official Description (provided by the hotel):
A 5-star hotel in central Aktau, this modern hotel features a colourful design, stylish bar and restaurant and a large outdoor swimming pool. The Caspian Sea is a 10-minute drive away. Grand Nur Plaza Hotel offers elegant, air-conditioned rooms with cable and satellite TV, a safe and balcony. Some rooms have separate living and sleeping areas. The Sultan restaurant serves fine Russian and Europe ... more   less 
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