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Review of Chez Pierrette

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Very good
8 reviews
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Rental Home -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Bize-Minervois, Aude, Occitanie

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Ok - although not as comfortable as we'd have liked and a real hassle sending keys back”
Reviewed July 27, 2013 for a stay in July 2013

We stayed in this gite in July 2013. The gite is ok but not one of the best places that we have ever stayed and is a bit old fashioned in decor and quite dark heavy decor! Kitchen is basic and can cook simple meals (not a lot of dishes to prepare quiches/cakes etc) - but you will have to be a but of a contortionist to be able to open the oven and put things in and out! The visitor book that lists where things can be found is quite out of date and not everything is where it should be and not quite sure which information you should be following.

We quite like our comforts on holiday and so were disappointed that there were no sun-loungers and cushions to laze on in the garden. There are 4 big cushions to sit on, but would have been a real squish if 8 people on the comfort level and are quite heavy to drag into the garden and back. We didn't manage to find cushions for the plastic chairs during the whole of stay which made sitting at the table a bit uncomfortable.
The garden is quite nice though and the patio area and gazebo area are ok.

Bize-Minervois is a tiny town - restaurants are really not great, which is disappointing - we tried 2 of them and the food was average.

Although most people would probably not find the following a problem, we found dealing with the owners (who seem very nice) made the booking process etc more stressful than normal and have never had to deal with so many questions and emails before going away. We've booked a number of cottages/gites etc before from various websites and directly through owners and this has been far and away our worst experience in terms of hassle and questions and emails.

Make sure you buy a map and figure out your own route as the directions provided by the owners are a not great! Also surprised that upon booking the whole gite we were asked how many rooms we wanted making up - surely if we have paid for the whole property you just make the whole place up? We found the extra questions and contact with the owners a bit of a pain - probably because we were manic crazy at work and just wanted to book somewhere and turn up and not have to deal with yet more emails in our inboxes for something that should be relaxing and easy.

Also, beware - you will have to send the keys back to the owners - by recorded delivery at your own expense (and the map that they send you!) once you return to the UK and you will not get your deposit back until you do this - which is fine if you don't work and live near a post office, but if you aren't able to get to a post office upon your return you will have more stress to sort this out.

I would not go back to this gite - mainly because of the extra hassle involved in booking with emails and having to deal with the keys and I like to be alot more comfortable on holiday.

Date of stay: July 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Mattresses were comfortable
Liked least: Hassle of dealing with owners and sorting out keys
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Management Response
Aug 27, 2013
We are sorry you didn't enjoy your holiday.

Regarding the points you raised, when you arrived in the garden only the hammock would have been left out because the irrigation comes on at night but there were both cushions for the garden chairs and sun loungers available to you. A certain amount of initiative is needed to either look about for them (they are in an outhouse) or to read the Visitors Notes in the house, or the copy you had been sent.

You only had 2 personal emails before you went, one to ask how many bedrooms the 2 of you wanted made up and another with the Visitors Notes, a map of the Village and very detailed directions attached for you to print off. 

You yourselves generated the email traffic after your stay by not leaving the money for the cleaner and your issues with returning the keys. 

Our long key for the thick wooden exterior gates doesn't fit into a key safe like ones you may have used before, if posting keys back is an issue for potential future guests we can always arrange for the cleaner to meet you and let you in, however no one has ever found it so stressful before.

Perhaps even the Mediterranean sun in a beautiful medieval village can't warm every heart! 
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tracy T
Northampton, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 26, 2013 for a stay in August 2012

What an outstanding place to stay. All the comforts of home - dishwasher, washing machine, etc - with all the extras of a holiday home - superb patios and garden, etc. There is nothing this place has not got! Very spacious, with enough room to be all together to share holiday moments but also enough rooms to have quiet minutes alone. Perfectly situated for the river, restaurants and shops. The best holiday home we have ever experienced a.nd excellent value for money

Date of stay: August 2012
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: the different garden areas and patios
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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