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“Lac of professionalism....”
Review of Chateau de Berne

Chateau de Berne
Ranked #1 of 11 things to do in Lorgues
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: the cinq mondes spa at the chateau de berne invites you on a sensory journey to another world! a temple to well-being, this elegant, 800 m² space presents a unique relaxation experience. To relax at your leisure, enjoy access to: an outdoor infinity pool, an indoor pool with a swim jet and massage water jets, two jacuzzis, sauna, steam room, sun lounge, and relaxation space with a herbal tea room
Useful Information: Bathroom facilities, Lockers / storage, Food available for purchase, Wheelchair access
Reviewed July 23, 2013

We have had dinner in chateau de Berne several times. Each time the food itself was very nice! The service during the aperitive though was each time unprofessional! We ordered each time a bottle of champagne and twice they managed to poor out half a glas in the champagnebucket!! They did not even apologize.
The food and the service during the meal was always very nice!
This time we decided to make reservations for the spacentre for 3 people. We phoned them in the morning and asked them what package they could offer us for one of the next days... 7!!! Phonecalls and 10 hours later they just told us it was fully booked. I phoned one last time to let them know we were very dissapointed and were not ok with the way we were told off. The person on the phone (who was always the same person) first tried to come up with excuses but when I said that was bull**** (the pool was so called fully booked unless we made reservations for another treathment --> which we first agreed on but then all of the sudden also was fully booked) he acted like he didn't care and encouraged me to share this information on the internet..
We are dissapointed having to do this but obviously it proves the lac of proffesionalism...

2  Thank Dorien H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"wine tasting"
in 14 reviews
"gift shop"
in 4 reviews
"fantastic place"
in 2 reviews
"salad"
in 3 reviews
"the main road"
in 3 reviews
"definitely worth a visit"
in 2 reviews
"nice lunch"
in 3 reviews
"beautiful grounds"
in 2 reviews
"set menu"
in 2 reviews
"lily pond"
in 2 reviews
"bistro"
in 12 reviews
"chateau"
in 28 reviews
"ambience"
in 5 reviews
"provence"
in 5 reviews
"luxury"
in 2 reviews
"gifts"
in 2 reviews
"reception"
in 2 reviews
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73 - 77 of 328 reviews

Reviewed July 17, 2013

Let me start with a couple of clarifications as we had some trouble finding out:
1) There are two ways leading to the Chateau. First, there is one road going straight up from the centre ville of Lorgues, however this is a very narrow road and I think it is a better choice for the return drive than for going there on your first visit. The other road goes via the main entrance which is impossible to miss if you are on the road between Lorgues and Villecroze.
2) The Chateau has three restaurants. The Orangerie is indoors with white table cloths and all. The brasserie is outdoors under trees and where you should go for a nice lunch. Then there is a third place adjacent to the wine shop where they seemed to serve simpler dishes, sandwiches etc.
We had lunch at the brasserie. The starter was kind of boring, a melon soup with zucchini, but the main course was a really deliciously prepared fish. And the dessert was delicious. The farm is just fantastic, large vineyards and a lovely park adjacent to the restaurants with a fish pond around a helicopter pad (and yes, it was in use - people were flying in for lunch). Classy, pricey, but worth the experience.

Thank OneNorwegian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

We were invited to birthday at Chateau de Berne, and what an experience. It is a beautifull place to have your party and see the fantastic place. It is surroundet by wine yards and the garden is so beautifull. Food and wine so special and the atmosphere very good.

Thank LoneHansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

We had an outstanding lunch with wines, at 50 euros per person. Chateau de Berne is quite far away from the main road A8, roughly one hour from Cannes. The final patch of the road was narrow, there was one particular corner we thought we might not get through. Luckily one person came along the road and showed us it is possible, the distance between the stone wall and a house is just 2 meters. xxx Anyway, the place was all worth it. It has beautifully landscaped garden. First we went to taste wines, it was all professionally done, and did not cost anything. Obviously we ended up buying a few boxes of wine. Then we went to have a lunch in the main restaurant (they also have a small snack bar that we decided not to go to this time). It was one of the most delicious lunches we have ever had. The service was excellent as well; it all started with small appetizers, two actually, then we had the starter that was outstanding but simple, just cauliflower moussé and a soft egg, the main course was salmon, and the desert was a plate of different relatively simple seasonal vegetables, like rhubarb, but it was all so nicely cooked, spiced and presented that it felt like being in heaven. xxx We decided to come another time, and booked two nights in the hotel in late September when the wine is ripe. We look forward to that!

Thank piriot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 18, 2013

Turning off the road onto the property of Chateau de Berne one can be a bit confused as it takes another 5 minues until one finally reaches the Chateau. The grounds are vast!! Lovely shop and wine tasting area. Sadly the wines aren't my taste and I find them a bit too expensive but I always take my visitors there as the grounds are so beautiful and worth visiting. There is also a lovely hotel and restaurant next to the Chateau. Check out their website for special events.

Thank Anja70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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