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“All you need to relax”

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St. Kitts Marriott Resort & The Royal Beach Casino
Ranked #1 of 4 Hotels in Frigate Bay
Certificate of Excellence
Arlington, Virginia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“All you need to relax”
Reviewed November 9, 2009

I came here for work and was able to relax in such a nice place. The room are spacious, clean and have nice decorations. There are pools, restaurants, the ocean and a spa. My only request would be more options of healthy food.

Stayed November 2009, traveled on business
Helpful?
1 Thank Thiscarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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MD
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 4, 2009

After reading some negative reviews, I definitely had some concerns about our choice of the Marriott but didn't see any better options. My wife and I went with another couple. While everything was not perfect, we don't have those expectations so when something happens you remain calm and nice and it works out. First, I had read about room type changes during check-in. Sure enough, we booked ocean view and one of the rooms were booked as deluxe (this could have something to do with our flight changing and expedia re-booking us so we got our full week...sat-sat instead of fri-fri). Anyway, they immediately changed the rooms to ocean view with no problem. The ocean/pool views were spectacular from our room. The couple with us had a musty smell in their room but ours was fine. By the way, I highly recommend booking a cab and using the same cab throughout the week. We used Denise Levine (the Marriott has his #) and you will be happy you did. Very knowledgable about the island, always on time and had no problem stopping for pictures or at the small market when we needed it. I cannot recommend him enough! We may have spent a little more in cab fares vs. renting a car but they were split by two couples and finding some places would have been nearly impossible without our driver. Back to the resort. It was very nice. The pool bar was really great to have. Even though we didn't use it much, it was nice to know that it was there. I saw no missing pool tiles, no filthy pools, etc. as some have mentioned. The resort was not crowded which we liked. Food is about 50% more than US prices so be prepared to pay it.
Some of our highlights.
Ottley's Plantation brunch on Sunday. It was a beautiful place, the owner (from NJ) talked to us and others for a long time, the food was excellent (about $90 with tip for two) and there is a little rain forest you can walk through (they had a cat that followed us the entire way). Next we went to Cockleshell beach to see Wilbur the pig (we had seen him last year when we won't to the beach from a cruise we were on). To our surprise, there was a mini Wilbur and a goat this year as well. It is a cool place for those that have not been before. Definitely worth a trip for a few hours in the sun. Nice beach bar there or walk to the Spice Mill down the beach for a nice lunch. None of us got the hamburger but we wished we had after they brought it out for someone else. But our food was good as well. Next was the catamaran trip to Nevis. This was probably the highlight of the trip. We booked with Leeward Island [--] and we had a great time. Our catamaran (The Eagle) was nice, clean, fast and had plenty of free rum punch. The crew was fantastic and always asked if we needed a drink or anything else. They were their own entertainment and Elvis was especially funny. You felt like they loved waht they did, and why wouldn't they! We snorkeled in Shitten Bay for just the right amount of time. We saw spotted rays, colorful fish, small squids, sea urchins and other marine life. Not the best snorkeling ever but worth the trip. Then we went to a great beach on Nevis, had lunch and hung out in the water where there were millions of sand dollars and lots of starfish plus views back to St. Kitts. Other than getting burnt from all the sun, it was just a great day. We also went to town for a few hours one day for some light shopping. Mostly t-shirt shops and jewelry but it was ok. We also did the Shiggity Shack on bonfire night. It was basically a bonfire on the beach with a cheesy fire eater guy that we could have done without. There is basically a strip of beach bars that apparently gets hopping on Sat. and Sunday nights but we did not stay that late. For food, we usually went off the hotel site and had good food including Cathy's, Sprat Net(fresh lobster caught the same day), shiggity Shack, Ottley's, and PJ's. All were very good but again, expect to pay for it. Some at the Marriott had all-inclusive packages and they seemed to like the food but we felt that experiencing the local island food was important and added to the adventure of the trip. The hotel casino was a good size for the hotel with slots (open at 10 am) and table games (open after 6 pm). It was good to have something else to do at night after dinner. Bottom line is that St. Kitts is my favorite island and I have been to many. We usually go on cruises and this was our first time staying on the island for a week. It costs more than cruising but it was still worth every penny and I would go back again. I would say the Marriott is the only good choice for a hotel unless you want total seclusion in which case you could stay at one of the plantations.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
8 Thank Jay387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
101 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed November 4, 2009

The hotel did not meet my high expectations of the Marriott chain, at most it was a mediocre 4 star. The restaurants had good food, it was a bit annoying that even in the low season you had to book for the Grill restaurant, and even more annoying when being told that it was full, another couple behind us who also did not book managed to get a table while we sat at the bar waiting.

Our room was adequate but as it was in the in the main building it was really noisy at night as they had evening shows; the bar and entertainment area is in the open space where all the rooms lead from.

All in all, it was quite expensive if you're from the UK and have to pay for all your meals.
However, you don't have to bother with bottled water as the tap water is good to drink, apparently the island water supply is from a mountain spring!

They have internet access from the business centre but its very expensive, you get batter value of you bring your own laptop and use their wi-fi.

On a positive note, they held free morning yoga sessions, what a great way to start the day facing the open sky and sea while doing yoga poses.

Check out Ship Wreck bay for good snorkelling. You have to take taxis everywhere so the costs mount up quite quickly as there is a set fare for tourists and there is no public buses in this area.

Otherwise ST Kitts, though a very small island is lovely and people very friendly.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank urbandivaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Level Contributor
106 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed November 1, 2009

The resort is big. Looks like it was built yesterday but is apparently six years old so obviously they've done an excellent job refurbishing or they bought good fixtures and fittings in the first place. It looks like a Disney resort from the beach side. Down to the 50% scale Spanish galleon and waterfall (turned off during our stay) and the 'Main Street' style lamp-posts and cobble effect tiles.

I would hate to have their air-conditioning bill. Our room was 59F when we arrived. That's 15C. Which, when it's 30C outside, feels freezing. Managed to change it (eventually) to a more sane 18-20 C.

Got a terriffic deal with Expedia including breakfasts and so cancelled the far more expensive reservation I'd made direct with Marriott many months prior. Breakfast buffets are good but they have some bizarre idiosyncracies. For instance, every single morning you get your cereal then you have to sit there for five or ten minutes while it gets soggy because there are no spoons with the place settings and none available at the buffet. Nope. You have to ask your waitress (when she eventually shambles up) for some spoons and then hope that it doesn't fall out of her head in between the mind-numbing tedium of removing empty plates and re-filling your Orange Juice glass.

Hello, Mr Marriott - if you're listening - just stick a big box of spoons next to the cereals and we'll help ourselves. Same with the OJ and the tea and coffee. Just stick a dispenser there and we'll help ourself instead of sitting there waiting for a waitress.

But the food was good and the waffle-making lady made a small boy very happy.

Atlantic-side beach is not particularly inviting made worse by the fact that although there seemed to be a big stack of beach-related toys (kayaks etc) potentially available there was nobody renting them or available to rent 'em.

The hotel is next to a number of off-site restaurants but these all seemed very pricey. Eg PJ's wanted (and got) 70USD for a seafood pasta dish for my son that smelled awful. And I'll eat practically anything. But I wouldn't touch that. I could hardly sit at the same table.

The onsite restaurants were very hit-and-miss. They never got all four plates 'right'. They would present (say) Bolgnese instead of Carbonara or they'd come with a plate that had gone stone cold (maybe they'd stored it in our room while they cooked the others). On the other hand the ribs were consistently good.

The main pleasure beach on the Caribbean side is nearby but the prices for drinks are utterly criminal. 7 or 8USD for a rum punch. In a plastic cup. In a bar made out of 2,000 dollars of lumber is just extortion. It's cheaper at the hotel. And you know they'll have spent several hundred million quid building the place so you understand why their drinks cost more. The food is marginally better value particularly from the surreally-named Mr X's Shiggiddy Sack but the caveat on the insane price of booze holds.

Rent a car and drive yourself to the Shipreck (sic) Bar on the peninsula where the drinks are not quite so insanely priced and you can get chicken, chips and salad on the beach for a more sensible 10USD. Snorkellings good there too for minimal effort.

Some nice colonial era plantation inns dotted about the island where the drinks are actually cheaper than on the beach and you can again at least understand what the over-heads are. Fine views too from Rawlins plantation and Ottleys.

Day-trip to Nevis well worth the effort but book your St Kitts car rental with AVIS or Thrifty and they'll do you a swap car (subject to availability) for free on Nevis. Unlike the on-site Hertz at the Marriott who won't even let you take their car across.

Overall St Kitts is charging Bermuda prices for Puerto Rico food and drinks. The best value seemed to be the good breakfast-included deal we got at the Marriott. But the hotel is clean, the food was generally good 75% of the time, the pools were good, room service was the best meal at the hotel, the island is nice and there are some good food deals off the tourist tracks but the tourist traps are complete rip-offs.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank jgm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence,MO
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 29, 2009

We had a 2 bedroom villa. It was wonderful. Everything seemed new in the villa. We usually spent our time at the beach either at the resort or elsewhere on the island. We went on an all day sail and snorkeling trip to Nevis that we really enjoyed. The Blu at the resort had delicious food--the 3 course meal on Monday was really good--I had the lobster. The chocolate, peanutbutter tort was decadent! Our service was very good--thank you, Ashmon, for all your help. When we ventured off property, we always felt safe unlike other islands we have visited. The people of St. Kitts were helpful and usually very friendly. This was our first trip to St. Kitts--couldn't hardly leave. One week is definitely not enough. We will be back!

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank curlymike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton, Colorado
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 26, 2009

The Marriott St. Kitts is typical of Marriott beach properties. The rooms where clean, but showed some age. The pool was nice, the beach was awesome. Great, soft sand, snokeling right off beach from the hotel. The food was above average, with typical resort prices in US Dollars. All in all, it's an average property, but an incredible location. I could see spending days relaxing and enjoying this location. This was a business trip for me, so I didn't get much time to take in the local sites, but would go back given the opportunity.

Stayed October 2009, traveled on business
Helpful?
4 Thank TrevorF4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 25, 2009

After reading some of the recent bad reviews we went with some concerns on this vacation, but luckily every bad review had been blown up too far. My husband John and I traveled with our good friends, Joe and Joan. We arrived and were very happy to see how beautiful and clean the reception area was and were greeted by a friendly person with some cold punch. Every single person from the airport, taxi cab to the hotel that we came in to contact with was friendly and helpful. We stayed at the Hotel and our room was great - yes it was a little older, but it was clean and comfortable. Joe and Joan had a tree blocking their view, but we were on the go a lot so it was a minor problem. We went out to the pool, yes, one day there were some leaves in it but not anything that kept us out. Yes, there were a few tiles missing and some work needed but nothing that would keep people away. There were three pools and all were open. The North and South Pool were quieter than the main pool, but we enjoyed them all. We went on an island tour which was great, ate at the Beach House and had a wonderful time at each place we visited. Yes, the prices were high, but where do you go on vacation that prices aren't high. This place does not deserve the negative reviews it has received. We went to Cathy's, Serendipity, Ottley's, the French Restaurant, Spice Mill, Blu, Marshall's, Fisherman's Warf and had fun at them all. Ottley's and the Beach House were my favorite. The service at all was wonderful. We had a cab driver here and there that wasn't as friendly as some, but heck where do you go in life where everyone is perfect 100% of the time. People really need to think before writing some of these reviews. The beach vendors were courteous, craft vendors were courteous and when you said no thank you, they went away. Cockleshell Beach was great fun and the animals at Reggae Beach House were fun and friendly. Take the cab tour of the island one of your first days so you can choose where you want to go back to. Only negative thing the four of us found was it got dark around 6 so if you wanted to go to a restaurant and watch the sunset, you had to leave the beautiful beach or pool early. One day there was a little seaweed that washed up but they were out there early with the tractor and raking it. Beach huts were available and it wasn't a problem finding a chair by any of the pools. Noodles and Beach Balls were free to use for the day and they also had floats and games available. We have a few other places we want to visit but I'm sure we will go back to St. Kitts Marriott Resort. It was a wonderful week and the worst of it all was reading some of the negative reviews and letting it worry me prior to our visit. We had a plan that included breakfast every morning and that was absolutely the best. There was so much variety and among the four of us I can assure you we tried everything and it was all good from the delicious made to order omelets and waffles and everything in between. The grounds were beautiful during the day and in the evening with the lighting it was transformed into a very beautiful evening paradise. The open air lobby was really enjoyable. The flowers and trees around the property were very beautiful and everything was spread out well so you never felt crowded.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PennyPoughkeepsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Kitts Marriott Resort & The Royal Beach Casino

Property: St. Kitts Marriott Resort & The Royal Beach Casino
Address: 858 Frigate Bay Road, Frigate Bay, St. Kitts
Phone Number:
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Kitts Marriott Resort & The Royal Beach Casino 4*
Number of rooms: 389
Official Description (provided by the hotel):
The Marriott St. Kitts Resort & Royal Beach Casino captivates you from the moment you see it, immersing you in the culture and atmosphere of this most relaxing and romantic of Caribbean Islands. Our breathtaking St. Kitts resort hotel offers an unparalleled island vacation experience. Luxury guest rooms, trimmed with West Indian accents and cutting-edge comforts, are spacious and welcoming. That same Caribbean flavor sets the tone in our 8 restaurants and 2 lounges. For entertainment and relaxation, the resort also offers the 35,000 sq ft Royal Beach Casino, the 15,000 sq ft Emerald Mist Spa and boasts an 18-hole championship golf course at the Royal St. Kitts Golf Club. ... more   less 
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Also Known As:
St. Kitts Marriott Resort And The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Hotel Frigate Bay
Marriott Frigate Bay
Marriott St Kitts
Frigate Bay Marriott
St. Kitts Marriott Resort & The Royal Beach Casino Frigate Bay

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