We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Beautiful location but a few flaws” 3 of 5 bubbles
Review of St. Kitts Marriott Resort & The Royal Beach Casino

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
St. Kitts Marriott Resort & The Royal Beach Casino
Ranked #1 of 4 Hotels in Frigate Bay
Certificate of Excellence
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Beautiful location but a few flaws”
3 of 5 bubbles Reviewed November 19, 2013 via mobile

This resort is the largest in St. Kitts. Beautiful spot on the ocean with a large pool, spa, bars and restaurants. Our room had a spectacular ocean view, but soundproofing isn't ideal. Floors are marble, sound travels. Every night there was a whistling noise that we heard in the room and traced it to the ventilation in the bathroom. Luckily, shutting the bathroom door helped eliminate it, but it was somewhat annoying. The housekeepers weren't on top of replacing towels. They'd clean the room, but forget to restock. The check in process is really slow, especially on weekends. We waited over two hours in the lobby on a Saturday, and I heard from others their check-in was just as slow. The concierge was little help when we asked questions. All in all, a large kind of impersonal resort. If you're okay with this level of service then you'll be fine here. We've traveled a lot and have come to prefer a smaller hotel with more attention to detail and service. We chose this resort really because there was little else to choose in St. Kitts and we wanted to be on the water. The beach is lots of sand, no greenery and many metal palapas. Not your typical tropical beach, although the mountains and Mt. Nevis in the background are attractive. Lots of noise and activity at the pool, again, great if this is what you're looking for....not so great if this isn't what you want. The Cafe Bohemia and Calypso Cafe are easy and reasonable choices for breakfast and lunch. We ate at Blu, and the food was good, but atmosphere and service were less than desirable. Certainly, not the best Marriott I've ever stayed at, but St. Kitts itself is a very scenic spot.

Stayed November 2013
Helpful?
3 Thank Linda15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,918 reviews from our community

Traveler rating
    1,233
    1,066
    355
    153
    111
See reviews for
644
1,073
76
262
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (673)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hughesville, MD
Level Contributor
357 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed November 19, 2013

My husband and I just returned from our week's stay at the Marriott. We had a hotel room on the 4th floor. Upon arrival, we were handed a cold cloth and a choice of a cold beer or rum punch which hit the spot after flying all day. We arrived around 3:00p and were checked in within 15 minutes. We went to our room and unpacked. After unpacking, we noticed there was a high pitch squealing noise coming from the toilet, like every 30 sec - 2 minutes. We called the front desk and surprisingly a maintenance man was at our door within ten minutes. My husband seemed to know what the problem was a suggested an inexpensive part needed to be replaced. The maintenance man fidgeted with the toilet for about ten minutes and exclaimed it to be fixed. We did not hear the noise again until the next time we flushed the toilet, then again every 30 sec - 2 minutes. The only time we were in the room was to sleep, so we just turned the water knob off before the toilet when we went to bed so the noise would not keep us awake, then turned it back on every morning when we woke. The lobby is open to air which can be hot if there is not an ocean breeze coming through, which there was everyday and night except for check out day (funny how that happened). Since the lobby is open to air, it can get loud at night as the crowd's voices carry to your room. The first night, they had a live band from 8p - 10p in the lobby. We all danced and let our hair blow to the ocean breeze. The inside lobby has happy hour everyday from 6p - 7p, $4 rum punch, $6 colada's and daquiri's. We enjoyed several happy hour's in the lobby and brought pizza or salad in from the pizza shack to eat with our drinks for dinner. The pizza shack has the best pizza I have ever eaten, some special sauce they put on it. The three main restaurants on site: Italian, Steak, Seafood are extremely expensive. We found the pizza shack and eating off the property at the strip to be the best value for us. The Bohemia restaurant has an outside area which was reasonably priced. We discovered the Calypso cafe has a nice mixed fruit for $4.50, perfect for breakfast along with our cheerios, bananas, milk we bought at the grocery store which was in walking distance. The grocery store had paper products but no bowls for our cereal. Thankfully, we found a three pack tupperware container that worked well. There are a lot of restaurants within walking distance that are reasonably priced. We went to the Thai next door Karma, Indian close by Bombay Blues, Cathy's at the strip, Shipwreck beach (taxi), Palms Court Gardens (taxi). I will write individual reviews later for these. It all depends on what you prefer to spend your money on really. If you are like expensive restaurants, then I'm sure these are very good because I heard very good things about them from other guests. We personally prefer to spend our money on excursions (Leeward Charter trip to Nevis and exploring different places). Therefore, we try to find good food for less money which we did. Speaking of money, Marriott has a casino extending off of the lobby. The casino is air conditioned and the resort gave us $10 each play money which we enjoyed using. The spent Sunday and Friday all day on the beach at the Marriott. The beach is great, it has a rock barrier to prevent the waves from crashing into you too hard. You can snorkel off the beach as well. We checked out a noodle to snorkel with for free and had our own snorkel gear. They do rent out snorkel gear for a reasonable price. You have to be a decent swimmer to snorkel on their beach because the water is a little rough, would not suggest it for children. The beach if full of canopies that provide shade and lounge chairs which didn't seem to fill up with people until around 11am. We loved the main pool. We spent every evening in the heated pool. It is broke down so well. At one end, you have the swim up bar for the party people. Then the volleyball area for the active people. Then the shallow sides for the children, then the other end for those like me who love to just float around and relax. The pool chairs are not that great, have a whole where the two halfs come together which is not that comfortable and the tops do not provide much shade. Thankfully, there are areas around the pool that provide shade you can move your chair to. The main pool has happy hour from 5p -6p with Rum and Vodka drinks only. Not a great time for happy hour as most people are either at dinner or getting ready for dinner. The staff everywhere were very nice and greeted you each time they passed you. The hotel was very clean with the exception of the fountain area. Overall, great stay and we will definitely put the Marriott on our list of places to return to. Oh, forgot to mention that the beds and pillows were the best ever, so comfortable. We did sleep with the air conditioner fan on high everynight to drown out the lobby noise.

Room Tip: Get a room away from the lobby, noise gets loud at night and carries to your room.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Fishtherapy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida, United States
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

It's a beautiful property, however, there is not much to do there. It's a very quiet, laid back island, so if you are looking for peace and quiet, that's the place to go!
It's also very expensive--they have their own currency, and our dollar is not worth much.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
123 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed November 18, 2013 via mobile

So far so good. Super large and clean room. Maintenance being done all over the resort. Helpful and smiling staff. No problem at check-in. Our lost bag from delta flight delivered directly to our room. Fantastic beach and plenty of beach chairs and towels. I have no idea about the pools - i don't fly 6 hours to hang out by the pool. As for the restaurants, no comment yet as we've been eating off the hotel property. One issue so far - happy hour drinks don't include any beachy drinks, just regular bar stock. I guess i'll have to make them myself in my very well-equipped kitchen. Got to go use the blender. C u.

Stayed November 2013, traveled with family
Helpful?
1 Thank billyrod1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dacula, Georgia
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed November 17, 2013

The Marriott is perfect for the traveler who wants comfort and convenience in one package. There may be other hotels on the island that are more quaint and personal. You can still get that feeling at the Marriott with multiple pools, bungalows that are away from the main hotel building, and intimate high quality restaurants that serve very good food. If you don't want to stay on property to eat, a number of top rate restaurants are within a short walk or drive of the resort. Another benefit of a resort this size is the opportunity to meet and make friends with people from all over the world to share meals and activities with. The staff are attentive and addressed issues that we had quickly. We will stay there again and would feel comfortable taking our children there as well.

Room Tip: The rooms in the buildings outside the main hotel are larger. The ones on the "backside"...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndrewW3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Saybrook, Connecticut
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed November 15, 2013

As the best place to stay on St Kitts, the Marriott needs some work to stay on top. The hotel overall needs some dressing up. The rooms are tired, and the double bed rooms have very small double beds, not kings or queens like most other Marriotts. The pool is ok but could be cleaner. The decorative pools around the grounds are sickening....full of debris and scum. The restaurants are ok with the Italian being the best. Service desk person ell seem in-caring, and not interested in your needs. Marriott needs to step in and look at hotel to see if they feel it is up to their standards.

Room Tip: Ocean view 5th floor only.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

Having previously stayed at this resort when it first opened, I was anxious to return. The check in process was a disaster since the computers were down and several groups were checking in. We were among the lucky ones to get a room assignment in 45 minutes, possibly because of our platinum status, some were waiting three hours. The rooms were immaculate and well appointed with luxury bedding and every amenity, however the rooms are not sound proof and noisy neighbors could affect your experience.
The grounds are well cared for and the facility overall is absolutely beautiful. We received excellent service from staff members for the duration of our stay. Now to the negatives. There is a 12.5% shared gratuity on everything that is purchased and in the spa an additional 10% hotel tax. It is also suggested that an additional individual gratuity be added if the service warranted it. With the already inflated prices , this means that the $27 per person breakfast buffet is approaching dinner prices. I recommend staying away from the name restaurants and eating off property or at the Cafe Calypso. The cafe has an all day menu with drink service for a very reasonable price. Another alternative is the pizza shack, which has an excellent selection of delicious pizzas and wraps but only open until 6 PM.
In the middle of the week another group checked in. This brought another dimension to getting a table or a seat at the bar.
Paradise? Yes. But a very costly adventure.

Room Tip: Garden house 11 first floor pool view was an excellent choice. It was close to everything .
See more room tips
  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MAB2320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Frigate Bay
6.2 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#1 of 6 in Basseterre
5.0 of 5 bubbles 485 reviews
3.2 mi away
Ocean Terrace Inn
Ocean Terrace Inn
#2 of 6 in Basseterre
4.5 of 5 bubbles 112 reviews
9.0 mi away
The Mount Nevis Hotel
The Mount Nevis Hotel
#3 of 3 in New Castle
5.0 of 5 bubbles 168 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Sugar Bay Club
Sugar Bay Club
#4 of 4 in Frigate Bay
3.5 of 5 bubbles 169 reviews
0.8 mi away
Timothy Beach Resort
Timothy Beach Resort
#2 of 4 in Frigate Bay
4.0 of 5 bubbles 574 reviews
10.0 mi away
Four Seasons Resort Nevis, West Indies
Show Prices
Show Prices
Show Prices

Been to St. Kitts Marriott Resort & The Royal Beach Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St. Kitts Marriott Resort & The Royal Beach Casino

Property: St. Kitts Marriott Resort & The Royal Beach Casino
Address: 858 Frigate Bay Road, Frigate Bay, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Kitts Marriott Resort & The Royal Beach Casino 4*
Number of rooms: 389
Official Description (provided by the hotel):
The Marriott St. Kitts Resort & Royal Beach Casino captivates you from the moment you see it, immersing you in the culture and atmosphere of this most relaxing and romantic of Caribbean Islands. Our breathtaking St. Kitts resort hotel offers an unparalleled island vacation experience. Luxury guest rooms, trimmed with West Indian accents and cutting-edge comforts, are spacious and welcoming. That same Caribbean flavor sets the tone in our 8 restaurants and 2 lounges. For entertainment and relaxation, the resort also offers the 35,000 sq ft Royal Beach Casino, the 15,000 sq ft Emerald Mist Spa and boasts an 18-hole championship golf course at the Royal St. Kitts Golf Club. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia and Booking.com so you can book your St. Kitts Marriott Resort & The Royal Beach Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St. Kitts Marriott Resort And The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Hotel Frigate Bay
Marriott Frigate Bay
Marriott St Kitts
Frigate Bay Marriott
St. Kitts Marriott Resort & The Royal Beach Casino Frigate Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing