We travelled up to Rothbury to visit the beautiful Cragside Estate and further research our family history.
I called Newcastle House prior to our stay and they were very friendly, caring and accomodating. When we arrived Sophie greeted us, I told her my name and she had memorised my mothers name and had everything ready. We were very impressed. The extra blankets, the special request for gluten free meals, melons for my mother for breakfast (who had recently come out of hospital). It was five star service all the way.
There is a wonderful new, thick, cozy carpet that resembles a luxury blanket as you enter. Gillian, Heidi, Sarah, Rosie and Sophie took excellent care of us. The chef, Jason, was very accommodating. He blended delicious lentil and tomato soup for my mother and arranged her favourite fruits. Set up gluten free bread and cereal for me and made a terrific omlette. One morning I arrived after breakfast had ended and he greeted me with a big welcoming smile and made me poached eggs and salmon - a heavenly breakfast.
Our room was quiet and well heated with a power shower. Ask for room 11. The towels were fluffy and soft. Extra blankets awaited us (just in case). It was very clean and well vacuumed.
I grew up in the hotel industry and have worked in marketing and events in 5 star hotels in London as well as in private Cosmetic Clinics. This has made me quite fussy, but I can genuinely say the Newcastle staff are absolutely lovely and you will be very well taken care of and have a lovely holiday. Enjoy. :)
- Official Description (provided by the hotel):
- Traditional pub in a small country village looking out onto the village green. Lively bar and lounge offering real ales Cask Marque Awarded for Quality Real Ales and a good selection of beers and lagers, wines and spirits. We serve food in our restaurant all day serving Locally sourced ingredients which is home cooked and hearty. Our rooms are comfortable and styled to be simple but cosy. ... more less
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- Also Known As:
- Newcastle House Hotel Northumberland/Rothbury